GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items arrived early, despite extra long bank holiday. Well packed and exactly as described”

Helpful Report

Hi Andrew, We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for taking the time to write a review. Kind regards, Krissy From GetGeared

“I bought a reflective jacket Get Geared did a great job of prompt delivery. Highly recommended”

Helpful Report

Hi Gareth, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy From GetGeared

“Had a slight problem with ordering a helmet online , one phone call all sorted. Very professional and efficient.”

Helpful Report

Hi Andrew, Great to hear everything was sorted! Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy From GetGeared

“Product quality and price were hard to beat. Great range to choose from. I will use again for sure.”

Helpful Report

Hi Joseph, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy From GetGeared

“Quick shipping and one of the only suppliers to offer motorcycle boots in an EU50. Just what I needed!”

Helpful Report

Hi Daniel, So happy you found great motorcycle boots in your size here at GetGeared. Thank you for your positive review. Kind regards, Krissy From GetGeared

“Fantastic gear at great prices had a few things now very impressive will be shopping here again”

Helpful Report

Hi John, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy From GetGeared

“Well!! This was my 3rd purchase from GetGeared, and I have to say they and Suzy have been outstanding with the customer service; I can't think why I'd even go anywhere else for my motorcycle clothing and accessories!!,to you all out there!!,go there and take a look; it's a small business against the giants, but the team at GetGeared will do their utmost to make sure your purchase is what you want and at a very competitive price, like I said!! its a small business and it shows with its outstanding customer service and yet with all the apparel that a biker needs thank you GetGeared Michael osullivan”

Helpful Report

Hi Michael, We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for your positive review! Feedback to retailers like us is so important! I will pass your kind words to Suzy. Kind regards, Krissy From GetGeared Kind regards,

“Got my bike gear it is great will order new helmet soon thanks”

Helpful Report

Hi Peter, Thank you for taking the time to provide us with feedback - it means a lot to us! Kind regards, Krissy From GetGeared

“excellent quality items at affordable prices, staff are amazing and very helpful, its a joy to shop here”

Helpful Report

Hi Roland, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy From GetGeared

“Exactly what I ordered, fast delivery and easy to use site.”

Helpful Report

Hi James, It means a lot to me and the team when we are told that we have got it right! Thank you for taking the time to write a positive review. Kind regards, Krissy From GetGeared

“Ordered the Bobster Fatboy sunglasses. Really pleased with the transaction and the product. I look forward to using these guys in the future.”

Helpful Report

Hi Ben, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy From GetGeared

“Never had a bad experience with Getgeared and the goods are always top quality I’d recommend this company to anyone Well done guys”

Helpful Report

Hi Keven, Thank you for your positive review! We really value your custom. It means a lot to me and the team when we are told that we have got it right! Kind regards, Krissy From GetGeared

“From start to finish customer service was brilliant. Very helpful and informative. If your close by, I would recommend you visit thier shop as the one to one advice I received and trying on the equipment was ideal. I actually swapped some stuff out as I made my order online initially. Good experience, good quality kit....I'll be going back for my winter kit in a few months....”

Helpful Report

Hi David, So glad you could visit our shop and sort exactly what you wanted! Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy From Getgeared

“Super slick company. Orders arrive super fast. Website easy to navigate. Can’t fault them at all. Keep up the great work”

Helpful Report

Hi Paul, Thank you for your positive review! Kind regards, Krissy From GetGeared

“Always helpful and item delivered well packed and timely.”

Helpful Report

Hi Matt, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy From GetGeared

“Over the years I have bought quite a few things from GetGeared. If you are looking for motorcycle stuff there is a good chance they will have it. The goods are all good quality, the site is easy to use and despatch is very prompt.”

Helpful Report

Hi Robert, We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for taking the time to post us a positive review. Kind regards, Krissy From Getgeared

“Superb shop.plenty of choice and they offer items on interest free payments.swift delivery times.will definitely use again.”

Helpful Report

Hi Jared, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy From GetGeared

“Great price and fast delivery”

Helpful Report

Hi Daryl, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy From GetGeared

“Excellent”

Helpful Report

Hi Cristinel, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy From GetGeared

“Fantastic customer service. Trish called me the day of delivery to apologise for a delay. And I even got some sweets for my disappointment ( sorry cavities) Perfect product and couldn’t be happier. Will be coming back for more soon. Bike gear not sweets 🤣🤣”

Helpful Report

Hi Paul! We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for taking the time to post a picture and giving us such a positive review. Kind regards, Krissy From GetGeared

GetGeared.co.uk is rated 4.9 based on 2,051 reviews