GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent - 1. Prompt delivery. 2. Goods as advertised. 3. Good value for money. 4. Just what I wanted when I wanted them. Can I say more? Not really.”

Helpful Report

“Great to deal with - Easy to maneuver website, swift responses, easy to deal with, great price and choices and everything shipped on time. I live in Spain and was able to track everything as soon as the goods had shipped. Everything arrived well packed and undamaged - can't ask for more!”

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“Fast shipping, goods as described. - So I bought a motorcycle jacket. A Furygan Shield nonetheless, with all the bells and whistles. Jacket looked better live than in pictures, was well-enough packed.”

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“Quality service - Fast delivery. Easly online ordering. Good offers. Picked up some boots for bargain price. Don't do many miles so price was important. Quality of product great. Thank you.”

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“Spot on - Only too happy to oblidge, knew the product and supplied the service you hope for, wouldn't hesitate to use them again.”

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“Great products and quick service - Great products and quick service. Ace”

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“Nice and easy quick delivery and good … - Nice and easy quick delivery and good quality items”

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“Good honest customer service - Good honest customer service...I used the "price match" option on an already discounted GetGeared price for a pair of Sidi boots, which resulted in a massive saving...many, many thanks.”

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“Good service - Good service , good price”

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“Quality service from the Leeds branch … - Quality service from the Leeds branch from Steph. Cheers lass and ride safe.”

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“No problems no worries - Getgeared offer a great service with hassle free returns, give you a chance to try before you buy as long as you use it in the house they are true to thier word and will refund you - reasuring with all the postage a restock costs some companies charge, and there customer service is very helpfull and friendly, will use again.”

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“Sorted! - Sorted my Gerbing order up to delivery despite Gerbing's stocking issues.”

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“A good company to deal with - Friendly people and fast delivery. Helpful staff and delivered early. Visited their Leather Head store and was impressed with the knowledgable, helpful staff . All the guys i dealt with were friendly. Although they didn't have the size of the particuar boot i wanted they went to great lengths to show me others they had in the price bracket i had. When i decided i wanted my 1st choice they located them for me and got the order placed and verified there and then. Good work guys.”

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“Excellent product - Very good quality ideal size for first aid kit and bulbs etc. Easy to fit”

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“Great service delivered on time - Excellent service”

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“Knowledgeable staff,quality items and reliable fast delivery. - Phoned the Leeds shop who were extremely helpful in advising me regarding clothing sizing and types. And also confirmed the refund policy if the trousers did not not fit as well. Item arrived within 24 hours, (with a text message letting me know the delivery time +/- 40 minutes (impessive), unfortunately I had to return these Revit trousers back to the store using Getgeareds easy to use procedure. Hoping for a follow-up email regarding the refund ( apparently 14 days) . I certainly would buy from Getgeared when my size will be in stock again. Many Thanks. Bob”

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“Good service - nothing to add”

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“Amongst the best service I have ever had. - Excellent customer service over the phone, they had the best price on the net for my Shark helmet, and I received it just 22 hrs after placing my order.”

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“Great telephone customer service - Great telephone customer service, good words of advise on 'sizing' , prompt delivery and super products. Defo recommend!”

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“Good Company - Good Company with fast service”

Helpful Report

GetGeared.co.uk is rated 4.9 based on 2,051 reviews