GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, friendly, efficient and very helpful.”

Helpful Report

“Very impressed with the service. I turned up at the store without a covid appointment but that was no problem. It was quiet and I was helped straight away, and it was service with a smile. Bought a new jacket. Suzi helped me solve a problem by posting my old jacket to my home because I had no way of storing it on my bike whilst I wore the new jacket. I'll definitely be making Get Geared a preferred place to get my gear!”

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“Purchased Bobsters Foamers 2 Sunglasses. Fantastic, fit really nice and comfortable with the helmet on. Arrived on time great service.”

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“Customer service doesn’t get any better than get geared. Wouldn’t recommend anyone else. Item order and delivered all writhing 24hrs!!”

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“Fantastic service”

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“George provided good clear advice in a friendly and relaxed way. Thanks”

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“As a first time biker at the age of 55 I needed sound advice and help in getting kitted out. Martin at Getgeared was knowledgable helpful and friendly. Purchased a Shark Evo helmet for CBT and test drive of the new bike. I will definitely be going back there for jacket, boots etc”

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“Get geared kept us well informed on delivery customer services friendly and knowledgeable and very importantly the product is great.”

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“Received a new Caberg Duke Helmet very quickly and in perfect condition. The product is just as described. Thank you for a super service!”

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“Fast and effective service with competitive prices! I will be sure to use GetGear again in the future. Highly recommend them!”

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“I managed to find the Krieger US10 on line and GetGearded had it at a fantastic price on sale. They dispatched it straight away and 3 days later was on my door step. Also the free packet of haribo sweets was a good touch.. everyone loves sweets. Will definitely consider buying from GetGeared again great service.”

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“As a first time (newb) rider getting my first set of gear the staff were extremely knowledgeable, friendly and great to deal with. Customer service was excellent, great selection of stock and great prices!! I would thoroughly recommend this shop!”

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“Fantastic service from Get Geared, ordered some boots and because it was the Friday before bank holiday weekend they upgraded the postage so I received them on the Saturday. Unfortunately the boots didn’t fit but returning was no hassle and free of charge, excellent customer service.”

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“I was a newly qualified CBT rider with only youtube and bike enthusiast friends giving me advice. Get gear patiently did a bespoke 1 on 1 fitting session, took the time to understand my questions and requirements, to then present and walk me through a variety of gear within my budget. Special thanks to Martin, the leatherhead branch are very luck to have you and I would personally recommend him to others.”

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“I ordered a helmet too small but was in desperate need of one I sent my proof of returns to Suzy and she got another sent out before receiving the smaller one back, Top service Thankyou 🙌🙌”

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“As a first time bike-buyer, who was buying the gear for the first time, I felt very comfortable and satisfied with the experience and walkthrough I received, whilst at GetGeared in Leatherhead. Martin was the one who served me, and I'm very happy with how he advised me and helped me understand; able to give me products at different price ranges and breakdown the functions of each.”

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“Had a problem with ordering an out of stock item which was resolved very quickly. I called them they answered straight away and resolved it straight away great service and quality product sent with no dramas thank you”

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“As a new rider, I needed all the gear. I had Martin talk me through everything, making sure that it was the correct fit for me and what I was looking for. Overall I can not fault the service I received, they are incredibly friendly, with great great customer service I would recommend them to anyone.”

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“I was particularly impressed on how quickly Getgeared shipped my items out - the quality of the gear was great - unfortunately the jeans were a bit big on me so sadly had to go back, even returning thins was straight forward. Good company to do business with I won’t hesitate to order more gear. Highly recommended well done👍”

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“Found exactly what I wanted at the right price on the site. Gloves arrived on time. Unfortunately had to return due to fingers being too long, but that’s not GetGeared’s fault. Returns process is simple and efficient. Will certainly use them again”

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GetGeared.co.uk is rated 4.9 based on 2,051 reviews