Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

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Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Prompt and on the ball
Helpful Report
Posted 10 months ago
Thank you so much for your 5-star rating! We really appreciate your satisfaction and the fact that you are a repeat customer. We strive to offer prompt and on-the-ball service every day, and your review shows us that we are succeeding in that! Thanks again! Get Set Pet Team
Posted 10 months ago
Excellent service & fast delivery
Helpful Report
Posted 10 months ago
Thank you, Alan, for your 5-star rating of Get Set Pet, and for noting our excellent service and fast delivery! We appreciate that you've been a loyal customer – thanks again for your great review! Get Set Pet Team
Posted 10 months ago
Get Set Pet is a friendly, helpful and efficient supplier of pet products. I have only had excellent experiences with them. I wholeheartedly recommend them
Helpful Report
Posted 10 months ago
Thank you so much for giving Get Set Pet a 5-star rating! We sincerely appreciate your loyalty and we are so glad you have had excellent experiences with us. We are thankful for your kind words and thank you for being a loyal customer. Get Set Pet Team
Posted 10 months ago
First time customer and ordered 2 different sizes of dentastix, wrong size sent, but I have to say the correcting of the order and collection of the wrong item was dealt with quickly and without hesitation. Couldn't fault the service when issue was identified. Special mention to Tasha for dealing with the exchange.
Helpful Report
Posted 10 months ago
Thank you so much for your 4-star rating of Get Set Pet, Paula! We appreciate you taking the time to write about your experience of being a first-time customer. We are so happy to hear that you had a pleasant experience with the necessary exchange of the products, and we are especially thankful for the special mention of Tasha who worked to ensure the issue was handled quickly. We appreciate your loyalty and that you have chosen Get Set Pet. Thanks again! Get Set Pet Team
Posted 10 months ago
Prompt service from order to delivery. Well done.
Helpful Report
Posted 10 months ago
Thank you so much for your five star rating of Get Set Pet and your kind words about our prompt service from order to delivery! We appreciate your loyalty and are glad we could exceed your expectations. Thank you again for your continued support! Get Set Pet Team
Posted 10 months ago
My dog food always arrives a day or two after placing the order, it’s the best price around and top quality. Thank you!
Helpful Report
Posted 10 months ago
Thank you so much for your 5-star rating of Get Set Pet! We really appreciate your loyalty and we are so glad that you keep coming back to us for top quality, affordable dog food. Thank you for being such a loyal customer and for your continual support. Get Set Pet Team
Posted 10 months ago
Always receive prompt delivery of items ordered Good value and good offers available.
Helpful Report
Posted 10 months ago
Thank you so much for your 5-star rating of Get Set Pet! We are so thankful for your loyalty and support as a repeat customer. We strive to provide prompt delivery, every time, as well as excellent value and offers. We appreciate your feedback! Get Set Pet Team
Posted 10 months ago
Excellent and rapid service. Great communications and delivery. The product is very good - albeit a little heavier than we anticipated.
Helpful Report
Posted 10 months ago
Thank you so much for your five star rating and for being a repeat customer! Your feedback on the product is much appreciated - we're more than happy to provide more information on the weight and measurements if needed. Thanks again for your support! Get Set Pet Team
Posted 10 months ago
Great prices, fast delivery and consistently excellent customer service . Cannot fault this company.
Helpful Report
Posted 10 months ago
Thank you so much Carole for giving us a 5 star rating! We're very glad to hear that you are happy with our great prices, fast delivery, and consistently excellent customer service. We value and appreciate your loyalty and thank you for being a repeating customer! Get Set Pet Team
Posted 10 months ago
These people are top-notch, our dogs love them. A very personal service, that's at the next level, you'll not find better anywhere, I promise!
Helpful Report
Posted 10 months ago
Thank you so much for your 5 star rating, Jef! We are so glad to hear that these people are top-notch, and that your dogs love them. It's really great that you have become a loyal customer, and we always strive to provide a very personal service that's at the next level! We appreciate your support and kind words. Get Set Pet Team
Posted 10 months ago
First time I have used this firm and I will definitely use them again. The prices were very competitive and delivery was very good. Would highly recommend
Helpful Report
Posted 10 months ago
Thank you so much for the wonderful 5 star rating of Get Set Pet, Rosalynn! We really appreciate your support and are so glad to hear that you had a great experience with us. We are delighted to know that you will be using us again, and we greatly appreciate your recommendation as well! Thank you for being a returning customer! Get Set Pet Team
Posted 10 months ago
Great service and price. Highly recommend.
Helpful Report
Posted 10 months ago
Thank you so much for your 5-star rating of Get Set Pet, Caroline! We appreciate your continued customer loyalty and are glad you're pleased with our great service and price. It means a lot to us that you highly recommend us. Thank you for your continued business and support! Get Set Pet Team
Posted 10 months ago
Excellent company. Customer service outstanding. Will buy from again.
Helpful Report
Posted 10 months ago
Thank you so much for your 5 star rating and your wonderful words about Get Set Pet. We really appreciate your continued loyalty and support, and we are so glad to know that our customer service has been outstanding! We look forward to seeing you again soon. Get Set Pet Team
Posted 10 months ago
I love dealing with this company. I love the little gift in with each order (doggy bags - very useful) and the handwritten note from the owners. The product arrives on time and well packaged and our Collie loves the Senior Turkey and rice by James Wellbeloved. I was missing something in the last order and when I mentioned this they responded immediately and the missing product arrived by return.
Helpful Report
Posted 10 months ago
Thank you so much, Susan, for your 5 star rating of Get Set Pet! We are grateful for your loyalty and for being a repeat customer. We apologize for the inconvenience when the last order was missing something and we appreciate that you mentioned it to us. We are glad that we were able to make it up to you by sending the missing product immediately. Thank you again! Get Set Pet Team
Posted 10 months ago
Recently bought a Scruffs Dog Snuggle Blanket, which was my first purchase from Get Set Pet. The blanket is absolutely lovely. It was well packaged and came with a lovely card with a message from the owners, and a little free gift, which has come in very handy. A lovely touch that made me definitely want to shop again from Get Set Pet :-) 🐢
Helpful Report
Posted 10 months ago
Thank you so much Ayshea, we are delighted to hear that you enjoyed your first purchase from Get Set Pet. We appreciate your kind words and are glad to hear that the blanket was lovey as well as the gift and card accompanying it. We are happy and grateful that you have decided to shop again with us and we hope that you will enjoy many more of our products. Thank you again! Get Set Pet Team
Posted 10 months ago
Very quick service delivered on time nice polite little notes in the package. Thank you
Helpful Report
Posted 10 months ago
Thank you so much, Christine, for your 5 star rating of Get Set Pet! We really appreciate your kind words and that you chose our service for your pet needs. It's wonderful to see your loyalty as a returning customer and we are so grateful that you have also been satisfied with our very quick delivery and our polite customer service. Thank you again for being a loyal customer and for your continued support. Get Set Pet Team
Posted 10 months ago
Excellent
Helpful Report
Posted 10 months ago
Thank you so much Shelley for your 5 star rating for Get Set Pet! We really appreciate your support and loyalty. Your excellent rating has made us so happy. Thank you! Get Set Pet Team
Posted 10 months ago
Fast delivery no messing about this company. Very professional efficient and always leave you a personal note in your package, which is a lovely gesture along with a cat treat. I will continue to order and would definetly say you do too!!!! Kind regards Donna Edmonds @Skyescattery πŸ’«πŸ’«πŸ’«
Helpful Report
Posted 10 months ago
Thank you so much, Donna, for being a loyal customer and for rating Get Set Pet with 5 stars. We are so pleased that you appreciate our fast delivery and efficiency, as well as the personal notes and cat treats that come with each order. We truly appreciate your continued support and kind words, and we hope to continue serving you in the future! Get Set Pet Team
Posted 10 months ago
Excellent service.
Helpful Report
Posted 10 months ago
Thank you so much for your 5 star rating, Robert! We really appreciate your positive feedback about Get Set Pet! We are glad to see that you have consistently enjoyed excellent service from us. Thank you for being a repeat customer! Get Set Pet Team
Posted 10 months ago
Efficient and fast service
Helpful Report
Posted 10 months ago
Thank you so much for the 5 star rating and for your kind words about Get Set Pet! We are so pleased to hear you had an efficient and fast experience with us. We also thank you for your loyalty and look forward to welcoming you back soon! Get Set Pet Team
Posted 10 months ago
Get Set Pet is rated 4.9 based on 3,770 reviews