Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Tell us how Get Set Pet made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Testimony: Appreciating Trustwizards Hackworld for Recovering my Stolen $510k Crypto I would like to share my heartfelt appreciation and gratitude to Trustwizards Hackworld for their exceptional services in recovering my stolen crypto funds. Their professionalism, expertise, and unwavering commitment to their clients truly sets them apart. A few months ago, I fell victim to a devastating crypto theft where I lost a substantial amount of $510,000. The sense of despair and helplessness was overwhelming, and I had almost given up hope of ever recovering my hard-earned funds. That was until I discovered Trustwizards Hackworld. From the very first interaction, Trustwizards Hackworld displayed a level of understanding and empathy that immediately put me at ease. They assured me that they would do everything possible to help me reclaim what was rightfully mine. Their team of skilled professionals worked tirelessly to investigate the incident, leaving no stone unturned. Throughout the recovery process, Trustwizards Hackworld maintained clear and transparent communication, keeping me updated on the progress and providing valuable insights into the steps being taken. Their knowledge and expertise in the field of cryptocurrency were evident as they navigated complex blockchain transactions and traced the stolen funds. What impressed me the most was Trustwizards Hackworld's unwavering dedication to achieving results. They left no room for compromise and utilized innovative techniques and strategies to recover my stolen crypto. Their persistence, combined with their extensive network and collaboration with law enforcement agencies, ultimately led to the successful recovery of my $510,000. I cannot express the immense relief and gratitude I felt when I received the news that my funds had been recovered back to my wallet. Trustwizards Hackworld not only restored my faith in the possibility of recovering stolen crypto but also provided me with a sense of justice and closure. In addition to their exceptional technical expertise, Trustwizards Hackworld demonstrated a genuine care for me as an individual. They understood the emotional toll the theft had taken on me and provided reassurance and support throughout the recovery process. Their personalized approach and commitment to client satisfaction truly set them apart. Today, I stand as a testament to the outstanding services provided by Trustwizards Hackworld. They are more than just a recovery service; they are a beacon of hope for individuals like myself who have fallen victim to crypto theft. I wholeheartedly recommend Trustwizardshackworld @, G'mail to anyone in need of professional assistance in recovering stolen cryptocurrencies. They are a team of dedicated professionals who go above and beyond to deliver exceptional results. Once again, thank you, Trustwizards Hackworld, for your expertise, perseverance, and unwavering commitment to justice. You have not only recovered my stolen funds but also restored my faith in the power of genuine service and support. Reach: WhatsApp: +1 (386)-387 7054, Email :(trustwizardshackworld (@)gmall(.com)) . Telegram: @trustwizards_hackworld
Get Set Pet 4 star review on 20th February 2024
Helpful Report
Posted 2 months ago
The package dispatch is a bit slow, but the shipping is fast and for such a small order, they included a card and a small gift. My first time shopping with Get Set Pet and will order from here again.
Helpful Report
Posted 6 months ago
Thank you, Bella, for your positive review! We're glad you were pleased with the fast shipping and the thoughtful card and gift included. At Get Set Pet, we strive to provide great customer service and we are delighted to hear that you had a good experience. We appreciate your kind words and hope to see you back soon. Get Set Pet Team
Posted 6 months ago
Hi there just let know on behalf person brought dog food wrong item send them any point this week have refunded please thanks send bank account please ok thanks mr s gullis
Helpful Report
Posted 7 months ago
Good price for the product. Speedy delivery so well pleased with Get Set Pet. However, the packaging on one parcel was badly damaged and the bag itself was split. The courier didn't wait long enough for us to complain.
Helpful Report
Posted 7 months ago
Thank you for your loyalty, Rick! It's great to hear that you were happy with the price of our product, and that the delivery was speedy. We apologize for the damaged packaging and bag; we will certainly look into this and make sure it doesn't happen again. We appreciate your kind review and kind words. Get Set Pet Team
Posted 7 months ago
Used Get Set Pet for the first time to order up 3 x 15Kg bags of kibble for my pets, got an extra disount as this was my first order. Had great communications from Get Set Pet and then also texts from DPD about the delivey time slot etc. The bags of Kibble were securely boxed for delivery and there was a first order treat included with my order. Will use again, great service, good communication and to top it off best price !. Gary H, Cheshire.
Helpful Report
Posted 8 months ago
Thank you so much Gary for choosing Get Set Pet and for giving us a 4-star rating. We are glad to see that you had a good experience using our service for the first time! It's great to hear that the communication and delivery process were both secure and smooth. We hope you will continue to use Get Set Pet in the future and look forward to welcoming you back.
Posted 8 months ago
Great service. Order received the next day. The dog bed I ordered was a bit too small. Excellent customer service when requesting an exchange. Would use again.
Helpful Report
Posted 8 months ago
Thank you for giving us a 4 star rating, we are glad you are happy with the service you receive. We appreciate you being a repeat customer, and it is great to hear you received your order the next day. We apologize that the dog bed was too small, but we are glad to hear we provided excellent customer service when you requested an exchange. We are glad to hear you would use us again! Get Set Pet Team
Posted 8 months ago
Easy to deal with, great value for money, prompt & timely delivery, wide range of choice. Previously used a “old fashioned”local shop which has now closed after 50yrs I needed a reliable trouble free supplier GetSetPet filled the gap effortlessly- thank you
Helpful Report
Posted 8 months ago
Thank you so much, Alan, for your 4 star rating of Get Set Pet! We truly appreciate you choosing us as your reliable trouble-free supplier, after your previous local shop closed after 50 years. We also thank you for your loyalty and for being a returning customer. We are delighted to have been able to fill the gap. Get Set Pet Team
Posted 8 months ago
I recently ordered from GetSetPet. The delivery was not delivered to my house but to a local post office. I can't walk far, but GetSetPet arranged a fresh delivery. I commend their speedy and helpful attitude and service.
Helpful Report
Posted 9 months ago
Thank you so much for the 4 star rating of Get Set Pet! We are so pleased to hear that you had a positive experience with us, especially regarding our speedy and helpful attitude and service. We appreciate your loyalty and thank you for recently ordering from us. Get Set Pet Team
Posted 8 months ago
Hello, GetSetPet shipping is very fast which is amazing! and the prices are good, but there are 2 things that I can say you can improve on: 1. advertising a free gift with purchase, gifting just the one licking stick is a little underwhelming. the previous place I got pet food from gave the full sheet of them or some cat toys. In my opinion, receiving just the one for my two cats feels like it was better not receiving any in the first place. 2. Regarding the subscription, you send a note about the subscription saving up to 20% but for the food I buy it saves only 2% which is about a pound, with this amount it is better to track your sales and get it 10% some of the times This is just my honest opinion and I hope this will help :)
Helpful Report
Posted 9 months ago
Hello again Oded, Thank you so much for your rating of Get Set Pet. We truly appreciate your loyalty and are glad that you are satisfied with our quick shipping and prices. We welcome your feedback, especially as it relates to our free gifts with purchase and our subscription savings. We are always open to suggestions on how we can better serve our customers, and we will take your input into consideration. We offer 20% off your first subscription order and then savings from between 2-5% off depending on the product. Thanks again for your feedback!
Posted 9 months ago
First time customer and ordered 2 different sizes of dentastix, wrong size sent, but I have to say the correcting of the order and collection of the wrong item was dealt with quickly and without hesitation. Couldn't fault the service when issue was identified. Special mention to Tasha for dealing with the exchange.
Helpful Report
Posted 9 months ago
Thank you so much for your 4-star rating of Get Set Pet, Paula! We appreciate you taking the time to write about your experience of being a first-time customer. We are so happy to hear that you had a pleasant experience with the necessary exchange of the products, and we are especially thankful for the special mention of Tasha who worked to ensure the issue was handled quickly. We appreciate your loyalty and that you have chosen Get Set Pet. Thanks again! Get Set Pet Team
Posted 9 months ago
This was a very prompt service.
Helpful Report
Posted 10 months ago
Thank you so much for your 4-star rating for Get Set Pet! We are thrilled that you found our service to be prompt, and it means the world to us that you have been a returning customer. We truly appreciate it! Get Set Pet Team
Posted 10 months ago
The product and delivery were fantastic. Cats love the treats. Sadly, I set up a subscription the link I was sent shows no subscriptions but my order confirms I set one up! I have tried customer service but no joy as yet!
Helpful Report
Posted 10 months ago
Thank you so much for your 4 star rating of Get Set Pet, Toni! We appreciate your loyalty as a repeating customer and the fact that your cats love our treats. We apologize for the issue you're running into with regards to setting up your subscription, and we hope to have it resolved for you shortly, please do email us again at hello@getsetpet.com or on our automated service. Get Set Pet Team
Posted 10 months ago
Great company it was nice to get a personal message from the company owners and a little gift I just wished you got free delivery or a discount for ordering or subscribing
Helpful Report
Posted 11 months ago
Thank you so much, Kim, for your 4-star rating for Get Set Pet! We truly appreciate your loyalty and it's wonderful that you have enjoyed our level of customer service. We do appreciate feedback from our customers and we are doing our best to make sure our customers have the best customer experience. Your appreciation of our personal message and the gift also warms our heart. We'd like to thank you for being a loyal and a repeat customer, and for taking the time to share your thoughts and insights. Get Set Pet Team
Posted 11 months ago
Although my experience has been very good in the past this time was not as good, through a misunderstanding I did have to contact a second time to get my order sent for my puppy.
Helpful Report
Posted 1 year ago
Hi Jacqueline, Thank you so much for your review. I sincerely apologise on behalf of the team for the misunderstanding regarding the order for your puppy. We are continually working to improve our services, and your communication concerns have been noted to the wider team. We do hope you will continue to shop with us, so we are able to provide you with the first-class service we believe all of our customers deserve, and make it up to you! Do feel free to get in touch with us via hello@getsetpet.com if you wish to discuss this and how we can improve moving forward further. Kind regards, Get Set Pet Team
Posted 11 months ago
Reliability of deliveries seals the deal for me, even though they are not the cheapest. Can't take advantage of the subscription to save as frequently not at home but a loyalty scheme would be nice as other suppliers offer this instead.
Helpful Report
Posted 1 year ago
Thank you so much, Ollie, for your 4 star rating of Get Set Pet. We are really pleased to hear that you rely on our product for delivering what you need; reliability is a key factor for us in order to ensure customer satisfaction. We really appreciate your loyalty and the fact that you come back to us for your needs - and of course we will take on board the feedback which we always value. Thank you! Get Set Pet Team
Posted 1 year ago
All very efficient,fast delivery etc at a reasonable price. Will use again.
Helpful Report
Posted 1 year ago
Thank you so much, Hamish, for your 4-star rating of Get Set Pet! We are so glad to hear that you had an efficient and fast delivery at a reasonable price and that you will use us again. We truly appreciate your loyalty and patronage! Get Set Pet Team
Posted 1 year ago
Very helpful and quick to respond to queries
Helpful Report
Posted 1 year ago
Thank you so much for your 4 star rating of Get Set Pet, Ruth! It's great to hear that you found us both very helpful and quick to respond to queries. We're so thankful for your loyalty and for being a repeating customer. Thanks again for your kind words. Get Set Pet Team
Posted 1 year ago
Swift delivery but unfortunately the promised 10% discount for my first order would not work.
Helpful Report
Posted 1 year ago
Hello Victoria, We're sorry to hear that your code did not work, will refund the 10% off your order for you now. Please do let us know if you have any issues in the future and we will happily help in anyway we can :)
Posted 1 year ago
Fast dispatch and delivery. Nice hand written note and free doggy poop bags and dispenser.
Helpful Report
Posted 1 year ago
Thank you Deacon for your 4 star rating of Get Set Pet! We're so pleased you liked our fast dispatch and delivery, as well as the nice hand written note and free doggy poop bags and dispensers. Great to hear your pup is doing great with the new treats!
Posted 1 year ago
Reduced cost of product and free postage add up to great price compared to competitors . Fast delivery and robust packaging. Free gift and handwritten note were nice touches. Really impressed with experience and very likely to use again
Helpful Report
Posted 1 year ago
Thank you very much, Peter! We are so glad to hear that you are pleased with your experience with Get Set Pet! We appreciate you taking the time to review us. Thank you for your support, and we look forward to serving you again soon. Get Set Pet Team
Posted 1 year ago
Get Set Pet is rated 4.9 based on 3,770 reviews