Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

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Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
The products were amazing and such a fast delivery! The hand written note and free gift was a lovely touch, will definitely be ordering from here again! Bua loves his new harness
Get Set Pet 5 star review on 28th March 2021
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Posted 3 years ago
Fast delivery and great product. Also received a complementary gift which is very kind. I Will continue to buy off Get Set Pet. I have referred to all my friends and family who have also started buying their supplies off Get Set Pet.
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Posted 3 years ago
First time customer and ordered 2 different sizes of dentastix, wrong size sent, but I have to say the correcting of the order and collection of the wrong item was dealt with quickly and without hesitation. Couldn't fault the service when issue was identified. Special mention to Tasha for dealing with the exchange.
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Posted 9 months ago
Thank you so much for your 4-star rating of Get Set Pet, Paula! We appreciate you taking the time to write about your experience of being a first-time customer. We are so happy to hear that you had a pleasant experience with the necessary exchange of the products, and we are especially thankful for the special mention of Tasha who worked to ensure the issue was handled quickly. We appreciate your loyalty and that you have chosen Get Set Pet. Thanks again! Get Set Pet Team
Posted 9 months ago
Amazing company I have recently used them for the first time. Great discounts and speedy delivery. I received a great welcome card from Martin and Jason and the lovely gesture of receiving a complimentary gift in my package. I highly recommend them for offering a personal service.
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Posted 9 months ago
Thank you so much for your kind words, Joanna! We appreciate your loyalty and we're thrilled to hear that our discounts, delivery, welcome card, and complimentary gift were all to your satisfaction. We hope to continue to offer you our personal service now and in the future! Get Set Pet Team
Posted 9 months ago
Excellent service and prompt delivery. Good communication throughout the ordering and delivery process.
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Posted 10 months ago
Thank you so much, Gary, for your 5 star rating of Get Set Pet! We truly appreciate your feedback and that you are a loyal customer. We're so glad you had an excellent experience with our service and prompt delivery, as well as our communication throughout the ordering and delivery process. Thank you for your continued support - we look forward to seeing you again soon!
Posted 10 months ago
Best price anywhere and superfast delivery with tracking, Super service.
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Posted 11 months ago
Thanks so much for the 5 star rating, Cameron! We appreciate your repeat business and are glad to hear you had such a great experience - from the best prices to the superfast delivery with tracking. We really appreciate the feedback! Get Set Pet Team
Posted 11 months ago
I’ve have used get set pet a few times now and they are outstanding.I always get my delivery next day or within 2 days free of charge…prices are good…can’t fault them….10/10
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Posted 1 year ago
Thank you for your 5 star rating for Get Set Pet! I really appreciate you being a loyal and returning customer. We're so glad that you're happy with our 1-2 day delivery coupled with competitive pricing. We look forward to serving you again soon. Thank you! Get Set Pet Team
Posted 1 year ago
Awesome Service,Decent Price
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Posted 1 year ago
Great Value. Always on time. And an little note of thanks is a nice touch. 10/10
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Posted 1 year ago
Thank you so much for the fantastic feedback, Stewart! We're happy to hear you've had a great Get Set Pet experience, and that we've been able to provide you with a prompt and personal service. We look forward to hearing from you again soon! All the best, Anna and the Get Set Pet team
Posted 1 year ago
The product, pricing and speed of despatch were excellent. My experience wasn't great however because of the courier used (DPD). Twice they allegedly tried to deliver and photographed the house they were delivering to and it wasn't ours. I tried to talk to DPD but I'm sure it's easier to get through to the Queen. I had seen the van go flying over the hill past our house the second time so, on the third attempt, I waited in the middle of the road and flagged them down. The driver said his Satnav kept taking him to No.29 so he kept following it. He was doing this 3 times even though the delivery address was No.30 ??? Perhaps GETSETPET should reconsider their courier ?
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Posted 1 year ago
Thank you for taking the time to leave a review, Tina. It's great to hear your online experience has been excellent, but we're sorry to hear about your experience with our courier. We aim to provide a smooth service from our website to your door, and we're sad to hear this order hasn't met our usual standards. I will pass your feedback on to the rest of my team and we hope the next time we hear from you, our service will be satisfactory across the whole experience. Best wishes, Anna and the Get Set Pet team
Posted 1 year ago
So efficient and delivered so quickly! One pleased dog and owner!
Get Set Pet 5 star review on 19th April 2021
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Posted 3 years ago
Prompt delivery and lovely personal customer service!
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Posted 3 years ago
Of all the shopping experiences I've had, Get Set Pet is one of the best. Fast delivery, a personal note in with the items and a free gift - what more could you ask for? Thank you!
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Posted 4 years ago
Excellent customer service, fair pricing and great support. Great range of supply on easy to use web site.
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Posted 4 years ago
Get Set Pet is rated 4.9 based on 3,770 reviews