Get Set Pet Reviews

4.9 Rating 3,770 Reviews
98 %
of reviewers recommend Get Set Pet
4.9
Based on 3,770 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Get Set Pet Reviews

About Get Set Pet:

We’re on a mission to help your pet live its best life. By bringing together expert knowledge, nutritious food and high-quality products with an exceptional shopping experience, Get Set Pet is the ultimate online destination for pet supplies.

Visit Website

Phone:

01344483389

Email:

Martin.ruddy@getsetpet.com

Location:

Molly Millars Lane, Wokingham
RG41 2QY

Write Your review

Tell us how Get Set Pet made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Get Set Pet 5 star review on 8th March 2024
Anonymous
Get Set Pet 4 star review on 20th February 2024
Hilary Cartel
Get Set Pet 3 star review on 1st February 2024
Roselyn Corbin
Get Set Pet 5 star review on 3rd October 2023
Anonymous
Get Set Pet 5 star review on 20th September 2023
Pauline Sandiford
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
Get Set Pet 5 star review on 18th September 2023
Francesco Camardo
116
Anonymous
Anonymous  // 01/01/2019
Placed the order and recieved it next day. As advertised........recommended
Helpful Report
Posted 7 months ago
Thank you so much Andrew for your 5-star rating of Get Set Pet! We’re so glad you placed the order and received it the next day just as advertised. We really appreciate your loyalty and thank you for recommending us. Get Set Pet Team
Posted 7 months ago
Beautiful product, a great service and speedy delivery. Can’t ask for more, thanks!
Get Set Pet 5 star review on 3rd October 2023
Helpful Report
Posted 7 months ago
Thank you so much for rating us with a 5-star review. We are so humbled that you found our product, services and speedy delivery wonderful. We are glad that we could exceed your expectations and are so thankful for your kind words! Thank you as well for including such a gorgeous picture of your pup! Get Set Pet Team
Posted 7 months ago
Great service and quick delivery of product. Good value for money
Helpful Report
Posted 7 months ago
Thank you for your 5 star rating of Get Set Pet! We are delighted to hear that you were happy with our great service and quick delivery of the product. We try our best to offer great value for money and are glad that you were pleased with your purchase. Thank you! Get Set Pet Team
Posted 7 months ago
Ordered the Danish Design Antibacterial Deluxe Duvet Dog Bed (medium) - it arrived quickly and my quite large border collie (30kg) loves it. At first I thought it looked a bit small for him but his whole body is on it once he's snuggled in. He took to it immediately and it's very easy to clean (his hairs come off easily with a dust or vacuum cleaner). My mother-in-law saw it and wanted one for her quite large flat coat retriever to line her basket. She's keeping it for her to use in winter. For some reason, my dog doesn't like the waterproof Danish Design County Deep Duvet Dog Bed (large) and has never been on it. We got it for the car but thought to let him get used to using it in the car before it goes in, but he simply will not go on it even with coaxing. Not sure why. And thanks for the free gift of poo bags with container.
Helpful Report
Posted 7 months ago
Thank you Valeria for your 5 star rating of Get Set Pet! It sounds like you have been very pleased with the Danish Design Antibacterial Deluxe Duvet Dog Bed, and that your border collie loves it. It's great that even though it was a bit small, it was still enough for your dog to fit comfortably on it! We're glad that your mother-in-law was impressed too and we hope she can get good use out of it during the winter. It's a shame that your dog still won't use the waterproof Danish Design Country Deep Duvet Dog Bed, but thank you for letting us know about the poo bags container which was a pleasant surprise! Thank you again for your kind words! Get Set Pet Team
Posted 7 months ago
I order a 15kg bag of dog food at a good price and it was delivered in a couple of days. Flawless service
Helpful Report
Posted 7 months ago
Thank you so much for the 5 star rating on Get Set Pet Stephen! We are glad to hear that your order was delivered promptly and to your satisfaction. We appreciate you giving us the opportunity to serve you. Get Set Pet Team
Posted 7 months ago
Always good service, food delivered quickly, very reliable.
Helpful Report
Posted 7 months ago
Thank you Barry for your 5-star rating of Get Set Pet! We really appreciate you taking the time to leave such a great review. We are so pleased that you have always enjoyed our good service, fast delivery, and reliability. We appreciate your loyalty and look forward to serving you in the future. Get Set Pet Team
Posted 7 months ago
Order is good and arrived really quickly. Well done.
Helpful Report
Posted 7 months ago
Thank you so much for your 5-star rating, Elaine! We really appreciate your support! We’re glad to hear that your order was good and arrived quickly. We value your loyalty, and thank you for your continued business! Get Set Pet Team
Posted 7 months ago
I have been ordering my dog food from this company . I cannot fault them in anyway . They have been great to deal with and have had no problems at all.
Helpful Report
Posted 7 months ago
Thank you so much for your 5 star rating, Claire! We are really glad to hear that you are having a good experience with Get Set Pet and appreciate your loyalty and support. Thanks again! Get Set Pet Team
Posted 7 months ago
Products are top quality. Good helpful advice on all aspects of pet food, treats etc. Excellent helpful staff. Nothing too much trouble. Treated as an individual customer. Always get a handwritten card with my orders
Helpful Report
Posted 7 months ago
Thank you so much for your generous 5 star rating, Mo! We really appreciate your kind words regarding the quality of our products and the helpful advice our staff provides. It's great to know that our customers find our services top-notch and we're delighted that we can offer you such a personalized service. We're so grateful for your loyalty and we love that you receive a handwritten card with your orders -- it's our small way of showing you how much we value you. Again, thank you so much! Get Set Pet Team
Posted 7 months ago
Discovered this made in Norfolk, dried raw food recently after a strong recommendation . My slightly fussy 2 yr old Labrador eats it without hesitation. Result and so I will continue with it.
Helpful Report
Posted 7 months ago
Thank you so much for the 5-star rating, Susan! We are so pleased that it is providing your pup with a delicious and nutritious meal. It's even better to hear that it's made right here in Norfolk - we are proud to provide pet parents like you and your pup with a meal you can trust. Thank you again for choosing Get Set Pet! Get Set Pet Team
Posted 7 months ago
Pet food in comparison with other sites was very competitive and the parcel arrived very quickly. I would definitely recommend and certainly use again.. Thankyou
Helpful Report
Posted 7 months ago
Thank you, Carole, for your five-star rating of Get Set Pet! We're glad you found our pet food competitively priced compared to other sites, and that your parcel arrived quickly. We really appreciate your recommendation and we hope to see you again soon! Get Set Pet Team
Posted 7 months ago
Very pleased with my purchase and free gift with order, would use again.
Helpful Report
Posted 7 months ago
Thank you so much for your 5 star rating! We appreciate your enthusiasm and are very pleased to hear that you are happy with your purchase as well as the free gift we were able to provide. We are delighted that you will be returning to use Get Set Pet again. Get Set Pet Team
Posted 7 months ago
I've become a regular customer thanks to good prices, fast delivery and high quality. Recommended.
Helpful Report
Posted 7 months ago
Thank you John for your 5-star rating of Get Set Pet! We appreciate your loyalty as a customer and it's great to hear that you have become a regular customer. We value your support immensely and look forward to continuing to provide you with a great shopping experience. Get Set Pet Team
Posted 7 months ago
My Frenchie and I are always delighted with your products and prompt delivery. Thank you
Helpful Report
Posted 7 months ago
Thank you so much for your 5 star rating of Get Set Pet, Bee! We appreciate your loyalty and can't thank you enough for your continued support. Get Set Pet Team
Posted 7 months ago
Great service and great product.
Helpful Report
Posted 7 months ago
Thank you so much for the 5 star rating, Andrew! We really appreciate it. We strive to provide our customers with great service and products, and we're glad that you've experienced both of those with us. Get Set Pet Team
Posted 7 months ago
A great range of quality products to choose from, my tip sign up for scheduled deliveries, the cost saving is well worth it.
Helpful Report
Posted 7 months ago
Thank you, Neil, for your glowing 5 star review of Get Set Pet. We're so glad you've been happy with the great range of quality products we provide. Your loyalty is much appreciated. Thanks again! Get Set Pet Team
Posted 7 months ago
I have been using Get Set Pet for about a year since they bought out the business I previously ordered dog food from. I was worried that the service would go downhill but it has been excellent. Orders arrive promptly and carefully packaged and there hasn’t been a time when the product I buy has been out of stock. I hope the service continues to be as good as it already is, I will happily continue to use this company and recommend it to others.
Helpful Report
Posted 7 months ago
Thank you for your kind review, Steph! We're thrilled to know that you have been a loyal customer for a year since our business takeover, and that the service has been just as excellent as before. We strive to make every customer experience as positive as possible, and it's gratifying to know that we have succeeded in doing that for you. Thank you for your loyal support and for recommending Get Set Pet to others! Get Set Pet Team
Posted 7 months ago
Great service
Helpful Report
Posted 7 months ago
Thank you, Lucie, for your 5-star rating of Get Set Pet! We are delighted to know that you find our service great! Thank you for being a loyal customer and we look forward to your continued support. Get Set Pet Team
Posted 7 months ago
Fast delivery
Helpful Report
Posted 7 months ago
Thank you for the 5 star rating for Get Set Pet! We are so glad to know that your experience with us was positive. We're also pleased to hear that you liked our fast delivery. We look forward to more orders from you in the future. Get Set Pet Team
Posted 7 months ago
Always 5 star service
Helpful Report
Posted 7 months ago
Thank you Diane for your 5 star rating of Get Set Pet, we really appreciate your support. We strive for 5 star service each and every time and are glad you recognize it. Thank you for being a loyal customer! Get Set Pet Team
Posted 7 months ago
Get Set Pet is rated 4.9 based on 3,770 reviews