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Get The Label Reviews

2.0 Rating 120 Reviews

23 %

of reviewers recommend Get The Label

Company Reviews

2.0

Based on 120 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Get The Label Reviews

About Get The Label:

Getthelabel.com is a new online fashion store offers clothing, footwear and accessories direct to the public from leading high street fashion and sport brands. We sell discount designer clothing, deals on all your favourite brands. Up to 75% off mens, womens and teens clothing. We sell top brands such as Henleys, Lacoste, Voi, Adidas and many more.

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Phone:

0844 880 6201

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Get The Label 1 star review on 3rd August 2020

Anonymous

Anonymous // 01/01/2019

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“Absolutely awful experience. Product ordered didn't match the description or sizing. Initially charged for delivery (arrived late) then charged another extortionate fee to return. Over two weeks later and still waiting for the refund. !!!! AVOID AVOID AVOID !!!!”

Posted 2 years ago

“Wrong sizing & cheap fake tat”

Posted 2 years ago

“Don't bother ordering from Get the label.. ordered a Tracksuit for Xmas, it arrived and the bottoms were 3 sizes bigger than the hoodie. Have been trying for 3 weeks to get them sent back. Nobody ever answers the phone or emails!! Dont waste your time or money on this despicable company!! I could give 0 stars I would!!”

Posted 2 years ago

“I purchased a pair of boots from this company. Although the company told me what size to order, the boots arrived smelling of chemicals and too small. The company told me that it was my fault and did not care that it cost three to four hundred dollars to return them back.”

Posted 2 years ago

“I've ues get the label on an off for a few years now and after my previous experiences said I would not use them again this time I'm definite..problem being is everything you order isn't the size stated. I've just purchased 3 items first order in 2 years an low and behold nothing as changed. I'm a size 8 in footwear both are more like a size 7 an the denim shorts listed as a 31inc waste I'm a 32 drop off me. Whoever does there measurements seriously needs to be tort how to use a tape measure.”

Posted 2 years ago

“This website is a sham. I paid for next day delivery and it has been over a week but I don’t have my items. And they won’t give me a refund. 0330 808 5456 there are no real people to contact it is all fake.”

Posted 2 years ago

“They are selling FAKE! stuff on this website don’t be fooled just because JD sports has their logo on site, how are they able to trade ? trading standards should be investigating this company?”

Posted 2 years ago

“Ordered a coat which came on time unfortunately the coat was damaged ( seam ripped on the back) was then charged £5.95 to return it via rebound absolutely shocking”

Posted 2 years ago

“By far the worst company I have ever dealt with! The sent me totally the wrong item, then when I asked them to send me the correct item, palmed me off with excuse after excuse not to send it. First is was a listing error, then an image error, then a pricing error. AVOID THEM!!!!!!!!!!!!!”

Posted 2 years ago

“Returns process is awful, will not order again”

Posted 2 years ago

“Poor experience of having to pay for delivery and also returns won't be using again. Product a big let down really uncomfortable poorly fitting boots. Other companies offer a better service!”

Posted 2 years ago

“I corresponded at length with this co to determine the correct size to order. The boots came, and they were sized incorrectly and TINY. The co will not help with the return shipping costs which are sky high.”

Posted 2 years ago

“Same like all the other customers have issue with returns. Ridiculous that you have to pay for delivery and then to return. I should have read that before to order anything from them.”

Posted 2 years ago

“Made an order on get the label.. paid next day delivery as I was in a hurry to receive my order. My order did not get delivered, asked get the label to resend order out and not to refund.. as hermes messed it up once again only to be told they refunded me yet im still waiting for my refund to clear. It makes perfect sense that this company is a subsidisery of jd sports who are also completely disgusting when it comes to customer service. Waited 2 months for my air max to arrive from jd which were bought for my bday, jd would not resend my trainers or refund me. One of these companies should be operating as all they do is mug they're customers off tale peoples money for a service they ain provided. Do not buy from get the label or jd online”

Posted 2 years ago

“I am really disappointed in your service bought a pair of trainers that was too small, and now being charged for the returns process this is very distasteful and very deceitful when ordering as nowhere in your advertising does it state that there is a charge for returns .This is shocking clearly away of just lining your pockets .I will never use your service again .”

Posted 2 years ago

“Bought shoes from this company shoes didn't fit so I sent them back cost me €11.65 expensive but didn't get a refund can't email them as it says can't be delivered very bad costumer service never buy anything from them again.”

Posted 2 years ago

“I bought an item for my 11yr old It said size 10-12 yrs, but was way too small for him. SO I started the return process! Total nightmare! Basically I've spent £9.20 for nothing. Paid for delivery and for return, with nothing to show for my money! The email address comes back "cannot deliver" and the telephone number has a voice recording saying their offices are shut, despite listing the opening times (which I called within). I very much doubt I'll get money back and I am posting this back with a lot of doubt!”

Posted 2 years ago

“I would like to give them 0 star because they have a poor service , I bought item from them. To claim the return they mad it so hard for me . After 3 months Do yourself a favour 🙏”

Posted 2 years ago

“Return charges not made clear at the time of purchase - would not have bothered if this was the case - delivered item looked nothing like the photograph so on that basis would avoid like the plague in future.”

Posted 2 years ago

“£6 to return an item! Is that a joke?”

Posted 2 years ago

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Get The Label is rated 2.0 based on 120 reviews