Get The Label Reviews

Name: Get The Label
Rating: 2.04

2.0 Rating 120 Reviews

23 %

of reviewers recommend Get The Label

2.0

Based on 120 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Get The Label:

Getthelabel.com is a new online fashion store offers clothing, footwear and accessories direct to the public from leading high street fashion and sport brands. We sell discount designer clothing, deals on all your favourite brands. Up to 75% off mens, womens and teens clothing. We sell top brands such as Henleys, Lacoste, Voi, Adidas and many more.

Visit Website

Phone:

0844 880 6201

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Get The Label 1 star review on 3rd August 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst customer service ever! Just received my parcel with an item missing. I explained to the person on the phone how it is my birthday today which is why i ordered next day delivery to receive my items in time. He didnt have a care in the world what this parcel meant to me and how i was frustrated. He didn’t acknowledge that it was my birthday or the situation at all. Not one apology until i brought it up. If youre looking for a company who are customer serviced orientated then this place is definitely not it. I felt like i was talking to a robot. I was sent a form that i had to fill out to confirm i didn't receive my item. I sent the form straight away via email and received no acknowledgement that they received the form back or what is going on with my missing item. It was their mistake i would have expected my item to be sent via next day delivery. Disgusting service”

Helpful Report

Posted 5 years ago

“Wouldn't order from again or recommend them to anyone. Item arrived reasonably fast but broke within a couple of weeks. Asked to exchange for the same item in a smaller size as they didn't have my size in stock, was advised to send item back using their prepaid label, so I did. Had to chase up to ask whether they received item back and what was happening. Issued a refund the following day and am now minus a winter coat again. No great when you didn't have one, ordered one and had to send it back in winter. This experience leads me to believe their goods are poor quality and they aren't worth buying from.”

Helpful Report

Posted 6 years ago

Get The Label is rated 2.0 based on 120 reviews