Get a Cut NZ Reviews

4.8 Rating 2,243 Reviews
95 %
of reviewers recommend Get a Cut NZ

About Get a Cut NZ:

NZ's #1 grooming shop for shaving, hair removal, hair care, spare parts & oral hygiene

Visit Website

Phone:

07 282 7660

Email:

tamara.b@getacut.co.nz

Location:

155, Maunganui Road,
Mount Maunganui
3116

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Unfortunately, communication let Get A Cut (Hairnet) down. The website stated 1-2 business days for delivery. It took 8 days in total. I phoned and left a message, no response. I emailed and it took ages to get a reply. They must be making too much money to worry about my small order. Will rather order elsewhere next time, even if I pay more 😔
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Posted 5 months ago
Product was as expected when it was finally delivered. Dreadful customer service. I sent several emails and never got a reply and the phone number they have listed on their website goes straight to voicemail but they never ring you back.
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Posted 5 months ago
Not stoked with my experience - shipping method was meant to be 1-2 business days, I heard over a week later that the item was not in stock & waiting on supplier. Around a week later I asked for a refund and never heard back - the product was eventually received around 3 weeks following purchase.
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Posted 8 months ago
Hi, Well it is the delivery time that is disappointing, but it was at Christmas time. Only other point is the Rural mail cost is appalling for such a small item. Also NZ Couriers do not do the delivery. The parcels are delivered by NZ Rural Post. A lot cheaper through NZ Post and the delivery time is better.
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Posted 1 year ago
Easy to use website-great prices. but ive emailed 3 separate times via the email addresses and the “contact forms” on the site and still havent gotten a reply- or my product. Which i purchased a week ago. And my tracking number doesnt work (which is why i made contact)
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Posted 1 year ago
The item looks fine but pretty tricky that cannot do click & collect. Sending email to them but no response.
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Posted 1 year ago
Good prices and prompt delivery, but very poor customer service. No responses to repeated attempts by email, phone. Missed out on a bigger sale as a result.
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Posted 1 year ago
Very poor communication. The phone number on their website is never answered. Waited 4 days to answer my email looking for my goods. 10 days later I got what I paid for. Oh well… at least my hair got cut
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Posted 2 years ago
Doesn't seem very sharp? Takes lots of passes to shave
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Posted 3 years ago
still havent gotten my package yet, been a week🤡
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Posted 3 years ago
Get a Cut NZ is rated 4.8 based on 2,243 reviews