Zealthy Reviews

Name: Zealthy
Address: 429 lenox avenue, Miami Beach, Florida
Rating: 4.47

4.5 Rating 1,294 Reviews

87 %

of reviewers recommend Zealthy

Company Reviews

Info

About Zealthy:

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance. Our comprehensive approach includes remote video visits with high-quality medical providers, messaging with your provider and coordination team, prescription and medication delivery, and more!

Affordable services and medication:
We work with major insurance providers to make care affordable to you. Get Rx if medically appropriate delivered to your home or picked up at a pharmacy. You will have the ability to message with your care team and schedule follow-ups.

Phone: 877-870-0323

Visit Website

Write Your review

Tell us how Zealthy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zealthy has been a great experience so far. They made the whole process very easy and they always respond in a timely manner. They have provided a lot of useful information and I look forward to continuing with Zealthy!”

Helpful Report

Posted 1 year ago

“Really happy with everyone I've worked with at Zealthy. The provider, coach, support staff all are very attentive. Excited to get started on treatment!!”

Helpful Report

Posted 1 year ago

“I really loved getting my medication in the mail. They have ice packs to keep it cool - just like Hello Fresh or Blue Apron. So great to just be able to skip the pharmacy.”

Helpful Report

Posted 1 year ago

“My medication was out at my local pharmacy. I was able to get a different one through Zealthy. Love that I didn't have to go to the doctors office or try calling and waiting for him to respond. Everything was just on their website.”

Helpful Report

Posted 1 year ago

“Super easy and fast to get treatment. It’s a little pricey but less than other places. And my insurance doesn’t cover the medication so I definitely couldn’t afford glp1 without Zealthy. Super happy with this program.”

Helpful Report

Posted 1 year ago

“Everyone from my coach to the RN that’s overseeing my care is fantastic. So attentive. Super responsive. I can’t say enough good things about Zealthy. Highly recommended!”

Helpful Report

Posted 1 year ago

“I’ve been getting birth control from them for several months. It was easy to sign up and every month the medication comes. They also were great about answering questions about some new vitamins I was taking to make sure there wouldn’t be a conflict with the pills.”

Helpful Report

Posted 1 year ago

“Communication was great and got medication in about a week”

Helpful Report

Posted 1 year ago

“Worst customer experience of my life. I started using Zealthy for Wegovy back in September. The experience in the beginning was amazing. I had a dedicated Doctor and Coach that followed up and responded to timely messages. It was wonderful. Then in Dec I started experiencing problems with the website where I couldn't access messages and communicate with my doctor or care coordinator. I was also unable to update payment information. I called and emailed and texted multiple times and it took over a month to get the messaging issue resolved. At the end of Jan, I was told that I would receive a credit for my membership in the amount of $135 plus $30 for my trouble. I was still not able to update payment information but they said they would work on it. In the meantime, I attempted to order new medication because my insurance would no longer cover my Wegovy. I was prescribed compound semaglutide at the beginning of Feb. Then I was charged $135 for the month that i was supposed to have free. Finally, someone apologize for the mistake and told me that the $135 I was charged would be credited toward the cost of my medication. Great! Another couple of days go by and still no shipment of medication so I call once again and was told that since I haven't paid there is no order for the medication. This all sounds frustrating but it isn't even the worst part. Each time I send a message or call I am told that Zealthy apologizes and it will be escalated. Or I will receive a "standard message" reply that doesn't even address the issue at hand. Each day when I speak with someone new I have to go through the whole issue from start to finish because they either don't document or don't read the notes from previous customer interactions. I am sitting here over 2 months later after calling, emailing and messaging so many times that I lost count. I have spent hours dealing with this and I still don't have any resolution or even a glimmer of hope that I might get my medication. I cannot begin to express how frustrating it is to speak to customer service over and over and never get anything resolved. I am now telling anyone who will listen -DO NOT USE ZEALTHY for any healthcare needs. They will only take your money and give many many headaches.”

Helpful Report

Posted 1 year ago

“My endocrinologist has a 2 month waiting list so decided to try Zealthy for ozempic. Doctor reviewed my info the same day I submitted it and I just picked up my prescription - covered by my insurance in about a week. Happy to start doing something to lower my blood sugar - metformin had not been working anymore.”

Helpful Report

Posted 1 year ago

“Really easy getting the medication I requested online. The initial assessment is really thorough and the medical provider approved my request. Had it in under a week.”

Helpful Report

Posted 1 year ago

“I'd been meeting to get treatment for a while but hadn't had a chance to make it to the doctor. Saw their ad and ordered pills online. They came right way and they were less expensive than Hims.”

Helpful Report

Posted 1 year ago

“I'm seeing great results after 6 weeks! Lost 10 lbs so far and feel great. It really just makes dieting easier - like I'm not hungry ALL THE TIME!”

Helpful Report

Posted 1 year ago

“Don’t sign-up or subscribe to with this company!!!! Nothing but a month long headache!!! I signed up Jan 17th. Almost a month later & after putting in a dispute with my charge card & reaching out to Zealthy on several occasions inquiring on my status, they now sent the medication! The fees are also not fully disclosed until you see them hit your CC. They charge you $49 as a fee + $216 for membership and $799 for the medication. For 3 weeks, I went back & forth messaging Zealthy enquiring on the status of my medication with no status. I had enough & put in a dispute with my charge card. Zealthy knew I put in a dispute & they asked that I cancel the dispute claim with my charge card, which I didn’t do!!! Of course today, 2/13 I received notification that the medication shipped!!! Not my problem- I’m not going to cancel the dispute with my charge card as I have in writing & asked for a full refund with my charge card on 2/7/24. They also advised on 2/11 they couldn’t ship my prescription with the dispute, but they shipped it anyways. Messages from Zealthy that I have in writing from their message! 2/6/24 We really apologize for the inconvenience and trouble. as per checking, yes you are correct, the concern was escalated already to our pharmacy team to expedite the shipping of medication. We will monitor this situation and we will keep you posted for updates. 2/11/24 Hi the pharmacy has received the prescription request and is ready to ship. We noticed there is a dispute your account, in order to ship the prescription the dispute has to be cancelled. 2/13/24 It looks like your Tirzepatide order has already shipped so the pharmacy is unable to cancel it at this time. I will reach out to my supervisor to see how we should best move forward. I apologize for any inconvenience this may cause”

Helpful Report

Posted 1 year ago

“Really fast shipment of medication. Friendly staff. I really liked everything.”

Helpful Report

Posted 1 year ago

“My doctor really went into detail about what I could expect from my medications. And they give you everything step by step so you know what to do.”

Helpful Report

Posted 1 year ago

“The RN that worked with me answered all my questions and helped me understand what to expect. And the medication came in the mail about a week later.”

Helpful Report

Posted 1 year ago

“I was able to get the medication I needed easy and quickly.”

Helpful Report

Posted 1 year ago

“Best company for weight loss drugs. I looked at a bunch and this one offer the best value. No issues - got my medication in the mail in like 10 days.”

Helpful Report

Posted 1 year ago

“No complaints! Everything was easy and fast.”

Helpful Report

Posted 1 year ago

Zealthy is rated 4.5 based on 1,294 reviews