Zealthy Reviews

Name: Zealthy
Address: 429 lenox avenue, Miami Beach, Florida
Rating: 4.47

4.5 Rating 1,294 Reviews

87 %

of reviewers recommend Zealthy

Company Reviews

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About Zealthy:

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance. Our comprehensive approach includes remote video visits with high-quality medical providers, messaging with your provider and coordination team, prescription and medication delivery, and more!

Affordable services and medication:
We work with major insurance providers to make care affordable to you. Get Rx if medically appropriate delivered to your home or picked up at a pharmacy. You will have the ability to message with your care team and schedule follow-ups.

Phone: 877-870-0323

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I started Zealthy in October 2023. I don’t think this company is necessarily a complete scam, but a lot of annoying things added up over the months I used their service. I cancelled my membership with them in January 2024. My first month was discounted, which was great. What they don’t tell you is that they keep offering you “discounts” if you pay 3 months at a time in advance. This company requires a membership fee separate from the GLP-1 medication. My “care team” first tried to get prior authorizations for name brand drugs (Ozempic, Wegovy, then Saxenda) using my insurance. This took a week or more per request. I was able to log into my insurance to see whether or not I was approved immediately, it just took Zealthy 5+ days each time to tell me. For some reason, my care team did not offer compounded options right away even though I explicitly asked about them. I basically spent a month on a membership fee to get nothing done. Here is a detailed list of my other issues: • I was approved for Saxenda, but I didn’t realize it was a daily injection and not as effective as semaglutide. No one explained this to me beforehand • I had multiple questions about interactions with meditations I’m taking, it took a while to get answers • Pricing is very confusing - especially over text. Some places it says semaglutide as low as $130/month, some places it says $150/month. I still have no idea how this is even possible through this company. No one gives you a direct answer. The advertised price was different than what I was actually charged. Their renewal options are also unclear. I ended up paying $800 total for 3 months of semaglutide & membership. It wasn’t clear to me whether the cost would be increased when I got to the higher doses • Chat functionality to communicate with them on their website is not that great. They have you download an “app” which is just a bookmark to their website. This is a bit misleading. Plus it’s not well engineered • My “care team” was made up of seemingly random people and they only communicate via this chat messaging system, which felt very impersonal. I had multiple doctors and admin people chime in which was also a bit weird • Text messages to notify me that I had chat responses on their site stopped working (which means I missed messages until I checked the website on my own) • Chat says “expected wait time 2-3 days” for each message. It was frustrating to have to wait so long for responses • My care team sent me multiple links that did not work. I’d tell them this and they would send me more broken links • When the form to refill semaglutide worked, they asked me for more money at the end even though I paid ahead for 3 months. That made no sense if it was a refill form. I ended up having to contact the pharmacy directly. I don’t think I was supposed to do that but they were always nice and helpful • Someone did answer when I called the listed phone number for Zealthy support, but they were unable to give shipping details for medication or any real information. They told me my monthly shipments would just come automatically (which they did not) • Coaching was OK, but they just pointed you to the generic diet and exercise plans on the website (I didn’t need this) • Tracking information for any medication was delayed before it showed up in my account and it never updated in my account when the shipment was received. You would think that this would work really well, but it did not • The website is very buggy - many times it stuck on the loading screens • i was told I would get a “pen injector” for compounded semaglutide, but that was not the case. They sent me a vial and syringes • No detailed instructions were given in the beginning on how to use insulin syringes. Eventually they had a video • When the package arrived, it wasn’t packaged well for medication. It was a loosely sealed bag with an ice pack • Overall this feels like start-up and very disorganized. They are not thinking about the customer’s experience • I received a random message that said my account was cancelled. My care team told me to ignore this • Unclear whether the compounded medication even worked. I have used Ozempic before and lost weight. I did not lose any weight with this company in 3 months, even though I watch what I eat and exercise daily • Forgot to send the “included” oral medications, even after I reminded my care team • The Pharmacy they use is Red Rock St. George. When I contacted them a few times for my last refill, they said, “we were making medication, this might be the vial we were missing.” This does not inspire confidence in the source of my medication I decided after all of this to switch to a different company who has excellent ratings on TrustPilot. So far, they have been extremely professional and easy to communicate with. I will leave a review for this new company on TrustPilot in a few months!”

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Posted 1 year ago

“Zealthy is a scam service. They will delay prior auth for as long as it takes to rid you of your money, then they will request two months of service payments in advance before shipping your script to your pharmacy. And oh year, the medications are currently on backorder. It's a monetary gimic. Avoid at all costs -- leaving reviews everywhere I can.”

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Posted 1 year ago

“Thank good for Zealthy! It's been really easy getting started. Zealthy got my meds covered by my insurance and it's such a time saver just messaging with my doctor/not going to the doctor's office. Really happy they made it so easy.”

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Posted 1 year ago

“Zealthy has been a huge help in helping me lose weight. I already knew my insurance didn't cover Wegovy or the brand name injections so I was looking for semaglutide. They're offer was lower that Ro and other companies. The box came with everything I needed. It's just one shot every week. I'm much less hungry than I was so I'm making a lot of progress. Down around 21 lbs so far.”

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Posted 1 year ago

“LOve Zealthy! Recommend 100%”

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Posted 1 year ago

“I've been using Zealthy for 6 weeks now and everything has been excellent. My provider asked straightforward questions and quickly provided my prescription. I received my medication in just a few days. I'm down 13 lbs!”

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Posted 1 year ago

“I'm a huge fan of my coach, Caitlin! Such great energy. I feel more motivated than ever that I'll be able to lose the 40 lbs I'm looking to lose and keep it off. The program overall is expensive, but it's not that much more than the gym membership I had and I've decided to trade that for this and run in my neighborhood and use the gym in my building. Also - Zealthy is cheaper than the other options I looked at.”

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Posted 1 year ago

“So far, so good! Got my meds yesterday. Everything has been thumbs up for me.”

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Posted 1 year ago

“I've been very impressed with the communication and assistance Zealthy provides throughout this whole process. I was excited to get my first package with meds, and the entire packaging was top notch! I am very happy I have found Zealthy to assist with my weight loss.”

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Posted 2 years ago

“Seamless process. Create an account. Answer a few medical questions online. Medication approval within 48hrs. You get a weight loss coach to guide you/give tips. They are as involved as you want them to be. Got the GLP1 medication within 7 days. So easy!!”

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Posted 2 years ago

“i like how easy it was to get my Ozempic prescription. The intake form kind of took a long time but once I completed it all the way, the zealthy doc reviewed it and sent the prescription to my pharmacy. Simple”

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Posted 2 years ago

“Completed my intake form last week. Super easy. Just received my meds!! Super happy. Exited to get started!”

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Posted 2 years ago

“My insurance doesn't cover ozempic/zepbound so i was looking for a cheaper option. Zealthy cost less than the other options I looked at - even when they looked like they were less expensive at first, zealthy was less once I got to check out. Everybody charges for medicine and the prescription separately so it ends up being more. My doctor gave me semaglutide...they sent it in the mail in a box with everything I needed. I was a little scared to do the shot myself at first but my son helped me the first couple times and they have a video that shows you how. Now it's no problem. Just once a week. It's so much easier to watch what I eat now - and already lost 15 lbs”

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Posted 2 years ago

“I've lost 11 pounds already with zealthy. I was able to get my medication covered by insurance. (I haave wegovy). I just picked it up at the pharmacy - took like two weeks altogether. But it's not just the meds - their weight loss coaching really makes me feel like I can be successful. They've given me tactics for getting over emotional eating.”

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Posted 2 years ago

“Love this company!”

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Posted 2 years ago

“The doctor I met with was amazing and very informative. She answered all of my questions and put my mind at ease about starting this new medication. I am very hopeful and look forward to meeting my health goals!”

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Posted 2 years ago

“Love my mental health coach! She's friendly and nice”

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Posted 2 years ago

“People, my prescription was approved and paid for Monday January 07th 2023 around 2am. Today is Thursday the 11th at 11pm my medication still haven’t ship also I paid for express shipping… I would never use this company again! Had I known they were going to ship my medication when they feel like it I would have never ordered from them! I’m calling my bank first morning and reporting the transaction as fraud! I called their customer service and spoken to someone that sounded like they were in China somewhere! All they could tell me is that they received my payments! I wouldn’t trust this company. And if you’re in need of this medication, try a legitimate company and not this one!”

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Posted 2 years ago

Hi Phil. I'm sorry you experienced this unreasonable delay. 11 days is much too long - we typically aim to get medication within a week. In this case, the pharmacy said their production was delayed due to weather conditions. We contacted them asking to cancel the shipment, but they said it was already en route. You should have received a tracking number yesterday (1/17/2024) and it should arrive today. Please message support@getzealthy.com if you have any issues. We strive to provide much faster support and service than this - but fell short in this case. I hope you find the medication helpful and meet your goals, whether with Zealthy or another company. Best wishes.

Posted 2 years ago

“Very professional. I feel well informed about process. My order of semaglutide arrived on time and i've been on my 3rd week of it now. My provider was very helpful throughout the whole process. I'm losing about 1-2 pounds per week”

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Posted 2 years ago

“Wouldn't purchase from this company. the first shipment went pretty smoothly. once your first month was up, they want you to purchase the next 3 months which I did. The prescriber upped my medication dosage and said that I should have the prescription in 7 business days. They had no problem taking the $700 immediately but then it took over 3 weeks to receive. When I finally did receive it, it is the wrong dosage and a different brand than the previous prescription that I had. I have now had a lapse in my prescription and I had to pay the same price for a lower dosage than I was prescribed. Not a happy customer.”

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Posted 2 years ago

Zealthy is rated 4.5 based on 1,294 reviews