Name: Zealthy
Address: 429 lenox avenue, Miami Beach, Florida
Rating: 4.47

“The Zealthy team changed my life. When I started in September 2022, I never imagined less than a year later that I would be 100lbs down. My team has been there every step of way to cheer me on and fully support me.”

Helpful Report

Posted 2 years ago

What an amazing journey you've had, and we are overjoyed to hear about your incredible success! Your dedication and hard work truly shine through, and we are honored to have been a part of your transformative journey. It's heartening to know that our team has been able to provide the support and encouragement you needed every step of the way.

Posted 2 years ago

“My engagement with Zealthy turned out to be a hard lesson in what seems like deceptive practices. This experience has taught me the importance of warning others about their misleading tactics. When I signed up for their weight loss services, the actual costs vastly differed from what was advertised on their ads, social media, and website. The absence of any mention of additional medication fees led me to believe that the monthly service fee covered all treatment expenses. This omission wasn’t just misleading; it was blatantly deceptive. Their ‘Get started for $49’ promotion failed to reveal an extra $200+ MONTHLY cost for necessary medication, on top of the ongoing $130 monthly fee. Even the most basic plan ended up exceeding $300, which was deeply frustrating. Moreover, the non-refundable nature of the initial $49 payment compounded the misleading nature of their marketing tactics. It’s important to note that you can obtain the same medication from your doctor for free if eligible, along with a proper evaluation by a physician to ensure it’s suitable for you. A significant red flag emerged when I realized the system allowed medication selection post-payment without a proper assessment by a physician or nurse practitioner, disregarding the review of medical information and lab work. This disregard for prioritizing health over selling medication is alarming. Companies engaging in such practices endanger lives, prioritizing profit over ethical treatment. Their approach seems fundamentally unethical, deceptive, and geared toward scamming individuals. Upon recognizing the misleading nature of the service, I promptly initiated the cancellation process. However, this involved coercive tactics, including attempts to dissuade cancellation by offering a free month of membership and resorting to scare tactics, suggesting ineligibility for medication upon cancellation, and inducing guilt trips. They even coerced agreement to a no-refund policy during the cancellation attempt via the site. To prevent further unauthorized charges, I contacted my bank, blocking the merchant and initiating a chargeback. Additionally, the app’s cancellation procedure, which initially implied ‘cancellation’ but sneakily switched to ‘unsubscribe,’ mandated monthly re-engagement to avoid recurring charges. In response to these unethical financial practices, I reported this company to both the Better Business Bureau and consumer fraud watchdogs. The tactics employed to extract money are not just unethical but akin to outright theft.”

Helpful Report

Posted 2 years ago

I want to express my sincere apologies for the frustrating experience you've had with our weight loss services, and I appreciate you taking the time to share your concerns. Your feedback is invaluable, and we take it seriously as we strive to improve our practices. I acknowledge the issues you've raised regarding the transparency of our pricing, the undisclosed medication fees, and the challenges you encountered during the cancellation process. This falls short of the standard we aim to uphold, and I want to assure you that we are actively addressing each aspect of your concerns. We understand the importance of providing clear information to our users. Additionally, you are able to request certain kinds of medication but this does not guarantee approval, a provider must still review your medical intake and make a treatment recommendation. We apologize for any difficulties you faced during the cancellation process. Your feedback highlights areas where we need to improve, and we are committed to streamlining our cancellation procedures to make them more user-friendly and transparent. We are committed to ensuring that your experience is addressed, and we appreciate your patience as we work towards a resolution. If there are additional details or specific information you would like to share, please feel free to message your Zealthy care team. Your input is crucial in helping us make the necessary improvements.

Posted 2 years ago

“My doctor also helped me to figure out a weight loss prescription that fits my needs and is accepted by my insurance. I have had such steady and manageable progress since starting Zealthy which has been incredible. I finally feel like I am making progress.”

Helpful Report

Posted 2 years ago

Thank you so much for sharing your positive experience with us! We are thrilled to hear that your doctor and our team have been able to collaborate in finding a weight loss prescription that suits your needs and is covered by your insurance. It's incredibly rewarding to know that you are experiencing steady and manageable progress with Zealthy. Your success is a testament to your dedication and the collaborative effort of your healthcare team. We're honored to be a part of your journey, and it's heartening to hear that you finally feel like you're making progress.

Posted 2 years ago

“Zealthy has helped me to lose 30 pounds and I have kept it off! I was prescribed Ozempic and my doctor helped me to get it approved by my insurance. I have a coach that has been helping me make better life choices with stuff like diet and exercise. I am so so happy.”

Helpful Report

Posted 2 years ago

Congratulations on your incredible achievement of losing 30 pounds and successfully maintaining it! We're absolutely thrilled to hear about your positive experience with Zealthy. It's fantastic that your doctor could prescribe Ozempic and assist you in getting it approved by your insurance. The collaboration with your coach to make healthier lifestyle choices through diet and exercise is truly commendable. We're honored to have played a role in your journey to better health. If there's anything more you'd like to share or if you have further goals in mind, please feel free to reach out. We are here to continue supporting you on your health and wellness journey. Thank you for choosing Zealthy, and here's to your continued success and well-being!

Posted 2 years ago

“They set you up and take your money without giving you any of the services or products. Stay away. They will jot answer the phone and they tell you when you sign up there is not refunds even if they don't provide you with any of their products.”

Helpful Report

Posted 2 years ago

I am truly sorry to hear about the issues you've encountered with our services, and I appreciate you bringing this to our attention. I understand the frustration you must be feeling, and I want to assure you that we take your feedback seriously. I apologize for any inconvenience caused by the difficulty in reaching us by phone and the lack of services or products received despite payment. This is not the experience we aim to provide, and we are committed to addressing these issues promptly. Please message your Zealthy care team so we can work through the next steps together.

Posted 2 years ago

“I am not happy! The doctor was great and sweet, but I could not get the medicine due to my deductible being high! I decided to do away with the program! What got me angry is because I paid for the service for October and in November I was charged twice for the service. They claim they charged me for three months of service but I did not want extra service because I did not get any product. Who wants to pay for something they can’t get!!!!”

Helpful Report

Posted 2 years ago

I'm genuinely sorry to hear about the challenges you've faced, and I appreciate your feedback. I understand your frustration, and I want to address your concerns regarding the charges and the issues with obtaining your medication. Firstly, regarding the charges, I want to clarify that we are unable to guarantee insurance coverage or have visibility into individual deductibles. I apologize for any confusion, and I understand the frustration this may have caused. Concerning the double charge in November, I want to assure you that we take billing discrepancies seriously. I will personally investigate this matter to ensure that it is rectified promptly. Your satisfaction is our top priority, and I apologize for any inconvenience caused by the confusion in billing. Please message your Zealthy care team so we can look into this and issue a refund for any double charges. In light of the challenges you've experienced, we want to offer alternative options that may be more suitable for you. We understand the importance of affordability and convenience in accessing your medication. We have more cost-effective alternatives available that can be shipped directly to your home, eliminating any concerns about deductibles or coverage issues.

Posted 2 years ago

“Initially, Zealthy was convenient, easy-to-use, with staff / care team propmptly responding. After my 2nd refill, the quality of care and communication just went downhill. It seems like their UI / workflow cannot track properly the patient needs when it comes to dosage changes. The simple task of submitting a refill request is so utterly confusing, with contradicting prices... And then I'm noticing lately, they do not respond until after 2-3 days, and then I get passed around different people who are not even part of the original "care team." Out of nowhere, there's this random doctor who joined the group chat and confirmed with me a refill with the WRONG DOSAGE, and wrong price. But the company decided to charge me TWICE, once for the supposed correct refill that's taking forever to process, and the second for the wrong dosage that Dr. Random gave me. GET IT TOGETHER. IT'S A MESS”

Helpful Report

Posted 2 years ago

“In high school I could eat whatever I wanted and I never gained weight. I played sports but I did not exercise excessively or anything. Once I went to college I started gaining weight but it wasn’t anything I was concerned about. I just turned 30 and I feel like overnight I gained 75 pounds (obviously I didn’t but it felt that way). I wanted to do something about it. I decided to sign up for Zealthy because I liked that I could do it all online. I talked with my doctor and they prescribed me Wegovy. They also helped me to get it covered by my insurance so it was affordable for me.”

Helpful Report

Posted 2 years ago

Thank you for sharing your journey with us. We understand that taking the first steps toward a healthier lifestyle is a significant decision, and we commend you for your commitment. We're thrilled to hear that you chose Zealthy for your health and wellness journey, and we're honored to be a part of it. It's fantastic that your doctor prescribed Wegovy and assisted in getting it covered by your insurance to make it more accessible for you.

Posted 2 years ago

“I have only been a part of the program for about a month now but I LOVE it. You have so many different people there to help you with whatever you need.”

Helpful Report

Posted 2 years ago

Thank you for sharing your positive experience with Zealthy! We're delighted to have you as part of our program, and it's fantastic to hear that you're loving it so far. Our team is here to support you every step of the way, and we're thrilled that you've found the assistance you need from our diverse and dedicated team.

Posted 2 years ago

“So, I am hoping the company stops hiding my review. DO NOT SIGN UP WITH THIS COMPANY. The "services" you receive are a series of texts that ask you nonsense question just to make you feel as if someone is building a repoire with you. Meanwhile they try to upsell you while asking you to commit to many months of services before even checking my medical history or insurance. And if I had any doubt of the scam, the business that bulled my debit account was nothing to do with health, wellness or weigh loss but a rental car agency. Please be careful if they are using fronts for their businesses scheme.”

Helpful Report

Posted 2 years ago

I want to express my sincere apologies for the experience you've had with our services, and I appreciate you taking the time to share your concerns. Your feedback is crucial, and I want to assure you that we take it seriously. I'm deeply sorry that your interactions with us did not meet your expectations. Your description of the communication you received is concerning, and I want to address these issues promptly. I apologize for any frustration caused by the nature of our communication. We value transparency and effective communication, and I will ensure that your concerns are thoroughly investigated to improve our processes. It's not our intention to pressure anyone into committing to services without a thorough understanding of their needs. Your feedback is essential in helping us improve our services, and I appreciate your openness in sharing your experience. If you have any additional details or concerns, please message your Zealthy care team and we will ensure they are thoroughly addressed.

Posted 2 years ago

“Too many people responded, and the information was always different. Zealthy told me one thing: my insurance would tell me they never got the request. I started in September trying to get weight loss help I am now a month and a half in, and I can't get anyone on the phone to help me understand what is going on. Nothing has been prescribed, I have no real updates and they keep telling me the something they will submit the request. For a company that is trying to support helping people they are doing a poor job.”

Helpful Report

Posted 2 years ago

I want to express our sincere apologies for the challenges you've faced in seeking weight loss support through Zealthy. Your experience is important to us, and we're committed to addressing your concerns promptly. I understand your frustration with the varying information and the difficulties in getting through to someone for assistance. This falls below our standards, and we deeply regret any inconvenience caused. I assure you that we take your feedback seriously, and our team is actively working to streamline our communication processes and improve the overall experience for our users. Please email support@getzealthy.com so we can help get this addressed for you. We appreciate your patience and understanding as we work to rectify this situation. Our goal is to ensure that you receive the support you need, and we're committed to making things right for you. Thank you for bringing this to our attention, and we look forward to restoring your confidence in Zealthy.

Posted 2 years ago

“I have only been a part of the program for about a month now but I LOVE it. You have so many different people there to help you with whatever you need.”

Helpful Report

Posted 2 years ago

Thank you for sharing your positive experience with Zealthy! We're delighted to have you as part of our program, and it's fantastic to hear that you're loving it so far. Our team is here to support you every step of the way, and we're thrilled that you've found the assistance you need from our diverse and dedicated team.

Posted 2 years ago

“I've been really stressed at work. It was keeping me up at night and sometimes I'd feel like I couldn't deal with anything - I was just freezing up. I saw an ad on Facebook and thought I'd try this out. I saw a Zealthy doctor right away. He prescribed Zoloft and sent it in the mail. Things are much better now. So glad I tried it - I'm a huge fan.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience with us, and we're thrilled to hear that Zealthy has made a positive impact on your well-being during a challenging time. It can be tough dealing with stress, especially when it starts affecting your sleep and overall well-being. We're so glad that you decided to give Zealthy a try and that you found relief with the help of our dedicated providers. Your well-being is our top priority, and we're here to support you on your health journey. If there's anything more you'd like to share or if you have any questions along the way, please don't hesitate to reach out. Thank you for being a part of Zealthy, and we're here to continue supporting you!

Posted 2 years ago

“I feel like I can never lose more than 5 pounds and then I just gain it right back. Zealthy has helped me to lose 30 pounds and I have kept it off! I was prescribed Ozempic and my doctor helped me to get it approved by my insurance. I have a coach that has been helping me make better life choices with stuff like diet and exercise. I am so so happy. I loved it so much I even got my husband to join Zealthy!”

Helpful Report

Posted 2 years ago

We are absolutely thrilled to hear about your incredible success with Zealthy! Congratulations on losing 30 pounds and maintaining your achievements - that's truly commendable! It's heartening to know that the prescription for Ozempic, along with the support from your doctor and coach, has played a significant role in your journey toward better health. We appreciate your kind words, and we're honored to have been a part of your success. Furthermore, we're delighted to welcome your husband to the Zealthy community. It's fantastic that you've found value in our program and decided to share the experience with your loved ones.

Posted 2 years ago

“Since I started, I have already lost 35 pounds and feel so much better. My doctor also helped me get a prescription for ozempic and he is always available to answer my questions in the message portal. This made me feel a lot more comfortable and excited to lose weight.”

Helpful Report

Posted 2 years ago

Congratulations on your incredible achievement of losing 35 pounds! We're absolutely thrilled to hear about your positive experience with Zealthy and the positive impact it has had on your well-being. We believe in the importance of personalized support, and it's heartening to hear that you feel more comfortable and excited about your weight loss journey.

Posted 2 years ago

“HORRIBLE EXPERIENCE I ordered semaglutide from this company and I received a much lesser amount that what I ordered. (Ordered a 2 mL vial for $290.00. It was to be enough for 50 units a week for 1 month. I received a tiny mini sample vial that contained a total of 50 units in the vial, enough for 1 injection). I have called several times and messaged and I am getting no answers.”

Helpful Report

Posted 2 years ago

I am sincerely sorry for the confusion and inconvenience you've experienced with your semaglutide order, and I appreciate you bringing this to our attention. Your satisfaction is our top priority, and I want to address this matter promptly. Upon reviewing your order, it appears there might be a misunderstanding regarding the dosage and quantity. The semaglutide vial you ordered contains 2 mg of medication in 1mL, and the instructions from your provider indicate injecting 25 units, not 50 units, for the prescribed dosage. However, if you've received a smaller sample vial with a total of 50 units, we understand the discrepancy and apologize for any confusion caused. I assure you that we take this matter seriously.

Posted 2 years ago

“I hate going to the doctor. I hate the waiting rooms. I hate the fluorescent lighting. I just do not like it. It takes FOREVER just to see a doctor for all of 5 minutes. Zealthy has been so great for me because I can get what I need from my own home. No waiting. Not to mention they have great customer service too whenever I have any problems. I had an issue with my payment and they contacted me quickly and worked through the issue with me to get it figured out and get me back on track. Very pleased.”

Helpful Report

Posted 2 years ago

We truly appreciate you taking the time to share your experience with Zealthy, and we're delighted to hear that our platform has made a positive difference for you! We completely understand that the traditional doctor's office experience isn't for everyone, and we're thrilled that Zealthy provides you with the convenience and comfort of getting what you need from the comfort of your own home. Your time is valuable, and we're pleased to offer a solution that eliminates the waiting room hassles. Additionally, we're glad to hear that you've had a positive interaction with our customer service team. It's our commitment to provide timely and effective support, and we're always here to assist with any issues you may encounter. Thank you for choosing Zealthy, and we look forward to being a continued part of your health and wellness journey!

Posted 2 years ago

“I have been getting my birth control from my doctor at home since I have been at college. I decided I wanted to switch from one kind to another and they said I needed to come in for a visit but I live across the country now. I looked into my online options and I found Zealthy. I was able to get my new birth control very easily online and I am so glad I made the change. So glad I discovered this service because they offer stuff besides birth control too!”

Helpful Report

Posted 2 years ago

We are delighted to hear about your positive experience with Zealthy, and we appreciate you taking the time to share your story! Navigating healthcare while living across the country can be challenging, and we're thrilled that we could provide a convenient solution for your birth control needs. Making the switch easily online without the need for an in-person visit is exactly what we strive for at Zealthy. It's fantastic to know that you're not only satisfied with the service but also discovered the variety of options beyond birth control that Zealthy offers. We aim to provide comprehensive and accessible healthcare options to meet our users' diverse need

Posted 2 years ago

“I have been overweight for as long as I can remember. My whole family struggles with obesity. For the first time in my life I have felt comfortable in my own skin and I feel so much healthier. I have started running! Who am I?!? Before Zealthy I don’t think you could have paid me to run one block but last week I ran 2 miles! This has been life changing.”

Helpful Report

Posted 2 years ago

Thank you for sharing your incredible journey with us, and congratulations on the life-changing progress you've made! We are genuinely thrilled to hear about your newfound comfort in your own skin and the positive impact on your overall health. Embracing running and achieving the milestone of running 2 miles is truly amazing—what an amazing accomplishment! Your dedication and perseverance are inspiring, and we're honored to have been a part of your transformative journey. If there's anything more you'd like to share or if you have further goals in mind, please feel free to reach out. We're here to continue supporting you on your health and wellness journey. Thank you for choosing Zealthy, and here's to your continued success, health, and happiness!

Posted 2 years ago

“I feel like with a lot of the virtual weight loss programs out there you are just a number and nobody really cares about you as a person. At Zealthy I have felt so taken care of. Not only at the start of my program but as I have progressed too. The doctors are thoughtful in figuring out what is best for you which I really appreciate.”

Helpful Report

Posted 2 years ago

We appreciate you taking the time to share your experience, and we're thrilled to hear that you've felt taken care of throughout your journey with Zealthy! At Zealthy, we believe in providing personalized care and support, and it's heartening to know that you've experienced this at every stage of your program. Your well-being is our priority, and our doctors are dedicated to tailoring the program to best fit your individual needs.

Posted 2 years ago

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