Zealthy Reviews

Name: Zealthy
Address: 429 lenox avenue, Miami Beach, Florida
Rating: 4.47

4.5 Rating 1,294 Reviews

87 %

of reviewers recommend Zealthy

Company Reviews

Info

About Zealthy:

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance. Our comprehensive approach includes remote video visits with high-quality medical providers, messaging with your provider and coordination team, prescription and medication delivery, and more!

Affordable services and medication:
We work with major insurance providers to make care affordable to you. Get Rx if medically appropriate delivered to your home or picked up at a pharmacy. You will have the ability to message with your care team and schedule follow-ups.

Phone: 877-870-0323

Visit Website

Write Your review

Tell us how Zealthy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do NOT use this company! The first thing they do is charge your credit card for a weight loss membership. I wasn’t able to complete the questionnaire due a flaw in their website (tried on both laptop and phone). So I requested a link, to which they sent and I completed the medical questions. After that NOTHING. I messaged (they don’t respond to messages for 3-4 days minimum). I also called the number on the website, everyday for a week. Left a message every day and still haven’t received a call back. I asked them to please cancel my subscription, but they let me know that they can’t do that. I would have to do it myself, which I’m assuming means I’m not getting my $375 back. By the way, I have chat logs and phone logs to back this up. I’ve been looking forward to taking this step and am so sad to be disappointed with this company. Luckily I did go with another company and have a prescription on the way in one day.”

Helpful Report

Posted 2 years ago

“Love this program! I've lost about 15 pounds so far and my coach has been really helpful in keeping my diet on track. They're very responsive and really want to help their members. I recently joined some of their other programs, it's really nice being able to have all my health stuff in one place.”

Helpful Report

Posted 2 years ago

“The pharmacy my semaglutide is coming from seems to be an FDA compliant pharmacy, but the companies communication is very scammy. I've been asking their care team for a month now if their semaglutide contains salt or acetate compounds (I've been reading those are unsafe) and they keep saying they'll get back to me but never do. The cost is also extremely misleading when you sign up. They advertise getting semaglutide with no insurance for around $130 a month but thats just the membership fee. In reality the monthly cost comes out to $335. Unless it's covered by insurance, which most do not. Hence needing something like zealthy. They are also now telling me that the 6 month membership i paid for is only 3 months, even though it still advertised as a 6 month membership on their site. It seems like they are getting a lot of fake reviews on this site too.”

Helpful Report

Posted 2 years ago

“Zealthy's been great so far and I just received my semaglutide. The video was helpful when I did my first injection”

Helpful Report

Posted 2 years ago

“I’m New to the Zealthy Family and I’m looking forward to my healthy weight loss journey..So far,Good responses & replies promptly.”

Helpful Report

Posted 2 years ago

“Great weight loss program! Everyone has been super nice”

Helpful Report

Posted 2 years ago

“I've been a member for 6 months now and have received all my medication every 3 months. Everyone has been so helpful and my care team is always available to help me!”

Helpful Report

Posted 2 years ago

“I've tried different weight loss programs before and they all would take really long to ship my GLP-1, but Zealthy has been very fast with sending me my semaglutide every month. Everyone has been really helpful and I have lost 11 pounds so far”

Helpful Report

Posted 2 years ago

“In high school I could eat whatever I wanted and I never gained weight. I played sports but I did not exercise excessively or anything. Once I went to college I started gaining weight but it wasn’t anything I was concerned about. I just turned 30 and I feel like overnight I gained 75 pounds (obviously I didn’t but it felt that way). I wanted to do something about it. I decided to sign up for Zealthy because I liked that I could do it all online. I talked with my doctor and they prescribed me Wegovy. They also helped me to get it covered by my insurance so it was affordable for me. I have been so pleased with my experience and results thus far. I have lost 50 pounds and been surrounded by support from my amazing care team. I am confident I will meet my goals because of how great of an experience I have been having. So thankful for having found Zealthy.”

Helpful Report

Posted 2 years ago

“I feel like with a lot of the virtual weight loss programs out there you are just a number and nobody really cares about you as a person. At Zealthy I have felt so taken care of. Not only at the start of my program but as I have progressed too. The doctors are thoughtful in figuring out what is best for you which I really appreciate.”

Helpful Report

Posted 2 years ago

“Have lost about 20 pounds so far on semaglutide. Zealthy has helped me lose 1-2 pounds per week and i'm working with my coach now on my nutritional plan.”

Helpful Report

Posted 2 years ago

“Horrible customer service. I've been trying to get an issue resolved since November 3rd and Zealthy still can't fixed the problem! They have charged me in total 2 months of membership fees and for a compound prescription that I've never received! They placed a PA with my insurance company (which is supposed to be done and get a response from insurance company within 2 weeks). However, they drag their feet doing so in order to charge you another month of membership. I joined 10/21/2023 and paid 1 month membership, waited the 2 weeks and my insurance denied the PA, Zealthy said they will try for another prescription PA. They did so and another 2 weeks goes by. In the meantime I decided to move forward with the compound prescription costing me $250, I placed the order and paid on 10/31/2023, Zealthy finally processed the order and "supposedly sent the prescription to their pharmacy" on 11/3. I kept checking in to see where my prescription is since on the portal it shows 5-7 business days as a processing time. Each time I asked Zealthy I'm told someone will look into it for me and I'll get a response in 2-3 days from a Zealthy care team member. After weeks of receiving the run around from Zealthy I decided to join another company and use their weight loss program on 11/26/2022. They ordered me a compound prescription and I received the order in days! Ironically this other company uses the same pharmacy that Zealthy does. Now Zealthy contacts them and is somehow given the tracking number for the order I received from this other company. I've personally contacted the pharmacy and brought this to their attention. They told me the NEVER received a prescription from Zealthy and do not know how they would have received that tracking number since that order was placed with another company. I've since copied Zealthy on the emails with the pharmacy and still no resolution. I just want my money back. Zealthy responds on their portal stating a supervisor will contact me in 2-3 days. Zealthy I have submitted all documentation from the pharmacy as well as the shipping label that clearly states that the order is from another company. Funny that I filed a claim to dispute the charge with my credit card company and Zealthy magically sends me an email with "tracking info" for an order received 11/29! An order that was placed with another company. Please save yourself the aggravation and choose another company, preferably one that responds sooner than 2-3 days.”

Helpful Report

Posted 2 years ago

“I got my medication within the first week I signed up. Everyone has been really helpful and nice. Being able to see how to inject myself from the video made the whole process a lot easier.”

Helpful Report

Posted 2 years ago

Thanks so much for your kind review. We are always here if you have any questions or concerns, please do not hesitate in reaching back out to us.

Posted 2 years ago

“My coach has been so helpful each week when we plan my workout schedule and meals. She offers great advice and i'll be starting on my first month of tirzepatide next week.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your experience with us! We're delighted to hear that your coach has been instrumental in helping you plan your workout schedule and meals. It's fantastic to know that the advice provided has been beneficial to you as you embark on your journey towards a healthier lifestyle. Starting on your first month of Tirzepatide is a significant step, and we're excited to be a part of your wellness journey. If you ever have any questions, need additional support, or want to share your progress, please feel free to reach out. Our team is here to assist you every step of the way. We appreciate your trust in Zealthy, and we look forward to continuing to support you on your path to achieving your health and fitness goals. Wishing you all the best as you begin this new phase with Tirzepatide!

Posted 2 years ago

“I just received my refill! I've lost about 8 pounds so far and i'm very happy with my progress. They make it really easy to get your semaglutide shipped to you every month.”

Helpful Report

Posted 2 years ago

Congratulations on your incredible progress – 8 pounds down is a fantastic achievement! We're thrilled to hear that you're happy with the results and that our Semaglutide refill process has been convenient for you. Making your weight loss journey as seamless as possible is a top priority for us, and we're delighted to know that the shipping process has been easy and hassle-free for you each month. If there's anything more we can do to support you or if you have any feedback to share, please feel free to reach out. We're here to ensure your experience with Zealthy remains positive, and we're excited to continue supporting you on your wellness journey. Thank you for choosing Zealthy, and here's to many more successful and healthy milestones ahead!

Posted 2 years ago

“Horrible companies stole over $700 for me. I still don’t have the product I try to cancel they won’t even get me to Manager. They just stole my money. Do not go to them go to a clinic.”

Helpful Report

Posted 2 years ago

I hope this message finds you well, and I sincerely apologize for any inconvenience you have experienced regarding your recent order with us. We understand the urgency of your situation and are committed to resolving this matter promptly. Your order was sent to the pharmacy 3 days ago on 12/15 and will ship this week. You were charged $49 for the first month of Zealthy membership, $216 for the next two months of membership, and $390 for 3 months of medication. If you have any additional information or specific details about your case that you would like us to consider, please reach out to your Zealthy care team via the patient portal.

Posted 2 years ago

“This company is horrible, unreliable, unprofessional, and did not deliver the product and services purchased. If you text messages through the portal, they respond 2-3 days later and the issue remains unresolved. Several different people respond to the messages without reading your concern. If you call support line it goes on loop of music then states all agents are unavailable and request you leave a message, but no one returns your call. DO NOT RECOMMEND THIS COMPANY I WILL BE REACHING OUT TO MY CREDIT COMPANY FOR A FULL REFUND OF 3 MONTHS OF SERVICES AND THE VIAL OF MEDICATION THAT WAS SENT AS IT IS NOT CORRECT DOSAGE AS ORDERED BY THIER PROVIDER.”

Helpful Report

Posted 2 years ago

I sincerely apologize for the distressing experience you've had with our services, and I want to express my deepest regrets for the inconvenience caused. We are actively working on resolving each aspect of your concerns. We would like to gain more information regarding your concerns about receiving the wrong dosage of medication so this issue can by addressed properly. Please message your Zealthy care team via the patient portal.

Posted 2 years ago

“It was pretty easy to get started, everyone is so helpful! My care team submitted my prior authorization within a few days and I was able to receive semaglutide delivered within 4 days!”

Helpful Report

Posted 2 years ago

We appreciate your fantastic review and are thrilled to hear about your positive experience with our services! Our team works diligently to ensure a smooth and efficient process for our customers, and it's always rewarding to receive such positive feedback. It's fantastic to hear that your care team promptly handled the prior authorization, leading to the swift delivery of Semaglutide within just 4 days. We aim to provide excellent service, and your satisfaction is our greatest reward. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you on your health journey. Thank you for choosing our services, and we look forward to continuing to meet your expectations.

Posted 2 years ago

“It's been really easy to get my compound semaglutide delivered to my house every month. My provider checks in on me to see how i'm doing and i've been using the fitness and nutrition plans every week provided by coach.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your positive experience with our Semaglutide delivery service! We are delighted to hear that everything has been easy for you, from the monthly deliveries to the personalized care from your provider. It's fantastic to know that your provider checks in on your well-being and that you've been enjoying the fitness and nutrition plans provided by your coach. We are committed to supporting you on your health journey, and it's rewarding to see the positive impact our services are having. If there's anything specific you'd like to share or if you have any suggestions for improvement, please feel free to reach out. We value your feedback and are here to ensure your continued satisfaction. Thank you for choosing us, and we look forward to being a continued part of your health and wellness journey!

Posted 2 years ago

“I made it to my goal weight this week! Zealthy has made it easy to lose weight”

Helpful Report

Posted 2 years ago

Congratulations on reaching your goal weight! We are absolutely thrilled to hear about your success, and we appreciate you sharing your positive experience with Zealthy. It's wonderful to know that our platform has made your weight loss journey easier. Your achievement is a testament to your dedication and hard work, and we are honored to have played a part in supporting you along the way.

Posted 2 years ago

Zealthy is rated 4.5 based on 1,294 reviews