Zealthy Reviews

Name: Zealthy
Address: 429 lenox avenue, Miami Beach, Florida
Rating: 4.47

4.5 Rating 1,294 Reviews

87 %

of reviewers recommend Zealthy

Company Reviews

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About Zealthy:

High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance. Our comprehensive approach includes remote video visits with high-quality medical providers, messaging with your provider and coordination team, prescription and medication delivery, and more!

Affordable services and medication:
We work with major insurance providers to make care affordable to you. Get Rx if medically appropriate delivered to your home or picked up at a pharmacy. You will have the ability to message with your care team and schedule follow-ups.

Phone: 877-870-0323

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm surprised to read the reviews on here. I had a wonderful experience with Zealthy. I'd been shopping around for glp-1 for a couple weeks. Zealthy not only had the lowest price, but their meds were actually up to a higher dose than the other company I was looking at. My insurance doesn't cover this so price was important to me and they came through!! The program I got was medication + prescription - so it's a flat amount every month for everything. Seems like a better deal over time.”

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Posted 1 year ago

“Filled out the form two days ago. My provider gave me the rx right away and my meds are on the way! Super simple and easy”

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Posted 1 year ago

“At first it seemed easy and so many perks and help. Last night I applied. Today their website actioned me to schedule a provider appointment so 8am we both email it’s down not working. And she told me no appointment needed for weight loss and she’d have them refund the 99$ fee then I said cancel the 11:15 since I don’t need one thought it was fine. Nope my injection declined because I was charged 99$ for 2 visits I didn’t actually have no need. Screen shot my provider stating this and their reply. Because it says I made one it’s valid. Not that they agree since it wasn’t my fault and then a 1:00 appointment notification popped up seriously I canceled while crying they would charge me again and then said give another try? I said how. You won’t apply 200$ to my prescription which is why it declined from those charges and your whole page says HELPING HERE FOR YOU REACH OUT until I canceled at 1 I got a reply. Except emails with Ashley the provider she is so kind. So thank you for taking my 200$ and today I was hopeful and now I can’t even get the help I’ve waited for so read this and avoid feeling like the dumb obsessed girl no help and no more for it. Emails are my provider asking for my refund and trying to HELP me and the text is a book saying it’s valid. ****text screen shot wouldn’t upload 3 times but feel free to find my Other reviews I’ll make sure to provide my point and valid proof****”

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Posted 1 year ago

Hello. I'm sorry to see you were double charged by mistake. It looks like one of the charges was refunded and they are trying to get the other one resolved as well.

Posted 1 year ago

“Was easy to submit everything and talk to medical team. They clarified a couple things and then provided the medicine I needed.”

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Posted 1 year ago

“Thank you, Zealthy!! I got my medication in the mail yesterday. It was under a week from when I submitted my information.”

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Posted 1 year ago

“I was worried by some of the reviews on this page, but decided to go for it anyway. It was just pretty significantly less money than some of the other companies I was looking at. I couldn't be happier with my choice. Had no issues - everything was fast. The customer support people are sometimes a little mechanical, but they were able to answer my questions. Also - I LOVE LOVE LOVE the weight loss coach. Has given me tips no doctor has ever been able to give me that make it a huge add on to the medication.”

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Posted 1 year ago

“Very happy with the staff - doctors and helpdesk people.”

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Posted 1 year ago

“So happy to get started GLP-1s. I couldn't get an appointment with an endocrinologist - they told me I'd have to wait until late March. With Zealthy, I was able to input my info - the provider asked me a few more questions and then I got my prescription right away. got my medication in about a week.”

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Posted 1 year ago

“So far so good. I've lost 10 lbs and I feel great. No issues with delivery. The Zealthy team is awesome.”

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Posted 1 year ago

“I LOVE ZEALTHY!! Super EASY! Fast and friendly. My doctor is the best. The weight loss coach actually helps. I've learned so much about the foods I should avoid and am changing when I eat. But the medication is the game changer. It's just so much easier to keep my portions small and I'm not starving all day!”

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Posted 1 year ago

“Zealthy helped me get weight loss medications in just a few days. My insurance didn't cover them and Zealthy had the lowest price among the companies I looked at.”

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Posted 1 year ago

“I'm getting birth control through Zealthy. I recently lost my insurance so needed a way to get it without insurance. Zealthy is basically like paying a copay and they ship it to you.”

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Posted 1 year ago

“Love Zealthy! So easy to get service. I've been with them for four months and now problems!”

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Posted 1 year ago

“Can't say enough nice things about the Zealthy weight loss coaches and doctors. They really go out of their way to help you reach your goals. It's been just a few weeks and I feel like everything is so much easier than before when I was just dieting. HIGHLY RECOMMENDED!”

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Posted 1 year ago

“Super easy to sign up and get medicine for weight loss. I was with another company and they were charging me a lot more. No problems here.”

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Posted 1 year ago

“ZEALTHY IS A SCAM! They tell you that they are going to submit to your insurance for preauthorization, but before my preauthorization had even been submitted, an employee accidentally sent me a text telling me that insurance doesn't cover the compounded medications. In other words, they already know that it won't be covered and they tell you that you only have to pay for the first month of meds, before they get authorization from your insurance. They then autoship at full price without letting you know. I placed my order at almost midnight on Friday night. I cancelled it Saturday after learning I was being scammed by Zealthy. They ignored my requests and on Monday they told me "oops your order shipped and we can't refund or cancel shipped orders." They also start shipping meds before a provider really reviews your information, so there is zero medical oversight. This company should be sued and I have no doubt there will end up being a massive class action suit. There is also no real care team-- you can't reach anyone by phone or email. All you'll get is a voicemail and they don't return calls.”

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Posted 1 year ago

Hello. Within the signup flow, we do not bill for anything without showing the costs. We will review the flow to see if there's a way we can make the costs more clear. We work with insurance to cover brand name medications. Unfortunately, compound medications are not covered by insurance. They are significantly less expensive than brand name medication out-of-pocket (~80% less). If you requested compound medication, we work as quickly as possible to process and ship that medication, since members want to get medication as quickly as possible. It looks like your medication was processed upon receipt.

Posted 1 year ago

“This company was recommended by a friend. I joined, they took my money and I didn’t receive medication for over a month. When I tried to cancel, they said I was unable to. I finally received 1 month of medication almost 6 weeks later. Then when it was time for my second dose (I purchased 3 mo membership) I was told I couldn’t get the medication I was on and they tried to switch me to another one. I was Inundated with texts and emails after my initial purchase up to 30 a week I even requested they stop and was told that was not possible. This was a horrible experience and complete FRAUD! Please save yourself the headache and go to a reputable weight loss provider!”

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Posted 1 year ago

“Other than the medication that I finally received (after they lost my order) working well, this company is a joke. Horrible customer service. Horrible communication between all of the “providers.” Horribly expensive “membership” fee that was required monthly that you received hardly any support from. I constantly had unanswered questions and concerns and it would take them sometimes a week to get back to me with a less than adequate answer. All in all a horrible experience, so I switched companies. Zero stars.”

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Posted 1 year ago

“The absolute worse. The communication is great at first, but turns horrible as soon as they collect your money. They continue to say that your insurance hasn’t responded (although they advertise it takes a week or two - I’m going on 3 months and Haven’t heard a thing.) they continue to charge you a monthly fee even though they aren’t providing you with anything of substance. The coaching is a joke. They ask you how you’re doing, expect you to just refer to online material and come up with your own solution…which I could easily do for free. All the coaching gets you is a “YOU GOT THIS.” They magically offer you a ”discounted” version of a GLP-1 which ends up totaling over $700 since they force you to signup for the monthly program for three months in order to get the medication because they need to “monitor” you. Not one single NP has asked me how I was doing in two months. The website will say one thing. The thread of nurse practitioners will say something else and your billing and medication cycle will also be different. I’d get an email saying it was time to renew, so I’d do that (assuming they meant refill), then I go to do that using the link they suggest and then be prompted to sign up for another three months (even though this was only my first refill of the 3 month prescription I already paid for.) Then I complained and got my medication, and a day later got an email saying my prescription expired or they were advertising some other discount. I tried cancelling my account- no one ever picks up the phone and I have yet to hear from anyone via email. It’s been 1 week. I’m not sure if this is a scam or if it is just the most poorly managed site on earth. DONT DO IT. I also took the medication and have been eating well and haven’t lost ANY weight. Wouldn’t be surprised if they are prescribing water. If someone is a lawyer. Please look into this.”

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Posted 1 year ago

“I turned to Zealthy for access to the starter dose of weight loss medication due to the national shortage. After a month, I am no closer to the medication. They said they sent out my first dose on 1/11 and I paid $275 for it. After two weeks of waiting, it never showed up. Today, they charged me another $275 and mailed out another dose (even though they told me they could no longer ship to my state) BUT they sent it to a random address I don’t have on file. When I called to ask what is going on, their customer service representative was incompetent and seemed to be reading off a script that did not answer my questions. I believe their providers and coaches utilize AI to communicate which is incredibly harmful for people taking this medication. I am waiting the estimated 1-2 days to have their escalation team reach out to me, then I’m doing a charge back and reaching out to the Better Business Bureau. The fact that I’ve been charged twice for medication I have not received is disgusting. They also say “no refunds” even if they mailed medication to a random address. Then they’ll have the audacity to tell you to go to that address to pick it up yourself. Absolutely vile business practices. Zealthy is a scam and will only take take take your money, providing haphazard medical advice in the meantime. Please be cautious before giving them your money. You’re unlikely to see anything from it.”

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Posted 1 year ago

Zealthy is rated 4.5 based on 1,294 reviews