Giggster Reviews

Name: Giggster
Rating: 4.82

4.8 Rating 220 Reviews

95 %

of reviewers recommend Giggster

4.8

Based on 220 reviews


Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Giggster:

Giggster.com is the easiest way to find & book locations for filming, photo shoots and events.

Giggster's online booking platform helps film / TV producers, location scouts and content creators find the exact location they're looking for - whether it's a modern kitchen to film a cooking show, a 70s style living room for a TV episode, a yoga studio to film an online course, a hotel lobby for a film scene, or even (seriously) an entire medieval village production set complete with a Roman stadium and castles.

And with hundreds of new unique filming locations being added every day across the world by local hosts, there's always somewhere new to discover!

You can also use Giggster to find & book your perfect event space, whether it's an opulent function hall, outdoor wedding venue, cinema screening room, gorgeous baby shower venue, or pretty much any other type of event venue you can imagine.

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hello@giggster.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Host scammed me by cancelling venue after taking additional fees off Giggster. Customer service couldn't help because the payments were off Giggster, but they tried to contact the host and did what they could do. Unfortunately, I fell victim to a scam of a venue that had good reviews. Goes to show that scam artists can balance their shady side business under the facade of being a normal host. Giggster needs to do better vetting of these people hosting these venues, this should not have happened at all on this platform.”

Helpful Report

Posted 7 months ago

Hi, Thank you for your feedback. However, as we informed you in our communication, despite various instances where we warn our users against taking bookings offline, you decided to circumvent the platform, and thus forswore your protection under Giggster’s Location Agreement, Terms of Service and Hosting/Renting Rules. Normally, we ban users who take bookings off-platform, but we empathized with you and did a thorough investigation to establish what happened and how we can help resolve the situation as a courtesy. Since you and your crew not only used the location for the duration agreed upon with the host, went overtime for free and left the location with misplaced items, and moreover, since you did not book on Giggster, no refund was possible and the only option we could suggest was to resolve the situation together with the host directly. Best regards, Elena Baterovska Head of Customer Success

Posted 7 months ago

“The submission of my banking info did not work. I even went to the bank and they could not figure out what numbers you needed until I submitted them over a chat to Olga and she was able to do it(hopefully) very stressful.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback! We're sorry about the inconveniences and are working to prevent them in the future. Best regards, Elena Baterovska Head of Customer Success

Posted 1 year ago

Giggster is rated 4.8 based on 220 reviews