“Beautiful hats! However there is a pandemic and it seemed like the sales representative didn't care at all. She was not wearing a mask and got close to show me something on an ipad. When I took a step back from her, she took a step closer. It was really uncomfortable.”
“I have not received my hat. It was delivered Friday, Aug 18 however, not to me. It was delivered per tracking to Bountiful, Utah. Please contact me regarding this. I either need my card credited or find my hat. thank you...Laura Jelks 205-821-3384; laurajelks1@gmail.com”
Hey Laura! We are so sorry to hear this! It sounds like it was returned to sender due to an incorrect address. We absolutely want to get you taken care of! Please reach out to our team + we can get this resent! xx
“I purchased two hats that are quite stylish and really ideal at the beginning. However, the rim and frame of the hats both lost their shape after using them a couple of times.”
Hey Rojin! Thank you for your feedback, it is much appreciated! We would be more than happy to take a look at your hats + come up with a solution. Would you please email hello@gigipip.com for further assistance? One of our customer service representatives will be waiting for your email! xx
Hey there! Thanks so much for reaching out! I just looked into this for you + it looks like we don't have a hat order for you! You've just ordered two bands! If you want to reach out to our team we are more than happy to help with this + get you taken care of! xx
