Gigi Pip Reviews

Name: Gigi Pip
Address: 571 Deseret Dr, Suite 101, Kaysville, Utah
Rating: 4.06

4.1 Rating 723 Reviews

74 %

of reviewers recommend Gigi Pip

4.1

Based on 723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Gigi Pip 5 star review on 23rd November 2024

Hollie Massen****

Gigi Pip 5 star review on 14th November 2024

Eliza****

Gigi Pip 5 star review on 27th October 2024

Alisha Ga****

Gigi Pip 5 star review on 25th October 2024

Channtel L****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I purchased a 100$ gift card on line and was supposed to receive a 50& gift card to go with it for a new year / holiday promotion . I didn’t receive the 50$ card .”

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Posted 1 year ago

“Im very disappointed that I paid for a rush delivery before Christmas and I’m just receiving my order today.. I’ve emailed you twice and no response as to at least refunding shipping since no one ever told me there would be some sort of delay.,”

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Posted 1 year ago

“The service and delivery were awesome.”

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Posted 1 year ago

“Gigi Pip is my go to for hats! I have 4 now and am already thinking of what’s next! I love how they’ve helped make western hats not just for out west. Sizing is easy and the hats are great quality and long lasting.”

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Posted 1 year ago

“I have purchased a total of 4 hats from your company. Whenever I wear them, I always receive compliments. I love the style, look, feel and colors. Photo below is one of my Christmas present to myself. I purchased a navy blue and maroon Monroe rancher.❤️”

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Posted 1 year ago

“Fast shipping and beautiful, soft beanies”

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Posted 1 year ago

“Love both my hat's will order more”

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Posted 1 year ago

“Love there hats, so stunning, excellent quality, great ladies in the warehouse location!”

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Posted 1 year ago

“Beautiful hat but it was my first time purchasing here and the hat was too big. Apparently because the hat was on sale over the holidays it was a final sale item (had I known this I would not have purchased it). So I am unable to return or exchange the hat which is disappointing.”

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Posted 1 year ago

“gigi pip never dissipoint me”

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Posted 1 year ago

“I love nothing about this company at this point. I am still waiting on someone to contact me regarding my recent purchase. The hat does not fit and I want to know what my options are. I would like to speak to a live person. Order# 15399089-250. My contact number is 817-999-4794. Marcelle”

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Posted 1 year ago

“I absolutely LOVE my hats! They are so well crafted and structured! No let me be real! I F’ing LOVE my hats. They elevate a look and make any outfit feel purposeful. I received my order a little after my birthday (they are a gift to myself) and it was the best investment. I’ve always purchased easy retail items, not realizing the quality. They fit and accents gave me the warm fuzzies! Compliments galore and a whole new asset to my eclectic collection. You have a new customer.”

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Posted 1 year ago

“Hats a great. Customer service not so great”

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Posted 1 year ago

“I would have given you guys 5 stars but your shipping/packaging of my hat was very poor. I received an item that didn’t look anything like the photo and I had to end up paying someone to fix it for me. Overall my experience was not good. I would suggest more care when shipping your hats out to your customers. I feel as a consumer I should have been offered a replacement or my money back. Your customer service on instagram did help, I will say the response time was good. After having the hat adjusted I decided to keep it. The quality is good and the fit was great.”

Helpful Report

Posted 1 year ago

“Purchased 2-3 day shipping for a hat I ordered on December 15 for a going away present. I should have received the hat no later than December 19. The package was delivered on December 30 and notes on tracking said “an individual picked up the package on December 30”. I traveled out of state last week and did not return until Monday evening, December 30. I did not pick up the package nor was there a package on my door step. I had to end up purchasing a different hat for the going away lunch. I would like the total amount of charges refunded asap. Thank you.”

Helpful Report

Posted 1 year ago

“The worst customer service. They don’t answer the phone, call back from voicemails, reply to emails & it takes days for them to answer a text. This company used to be fantastic. I don’t know what has changed.”

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Posted 1 year ago

“I have about 6 gigi pip hats. Very good quality and happy for the array of colors. If you love hats..this is the place to go!”

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Posted 1 year ago

“The absolute best quality hats I’ve ever purchased! The details on every hat from trucker to felt to bucket are so good! I get so many compliments on my hats whenever I wear them.”

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Posted 1 year ago

“I love my hat as usual. I’m always pleased with the quality and fit.”

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Posted 1 year ago

“Love all my hat ladies ! Each one is unique with my style and personality! Gigi has great quality hats and accessories for them !”

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Posted 1 year ago

Gigi Pip is rated 4.1 based on 723 reviews