Go Roostr Reviews

Name: Go Roostr
Address: 700 Veterans Circle, Suite 400, Warminster
Rating: 4.99

5.0 Rating 1,664 Reviews

100 %

of reviewers recommend Go Roostr

Company Reviews

Metrics

Info

5.0

Based on 1,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Go Roostr:

Apple Buy Back/Trade-in Service

Visit Website

Phone:

215-322-5709

Email:

info@goroostr.com

Location:

700 Veterans Circle, Suite 400
Warminster
18974

Go Roostr 5 star review on 18th April 2024

Anonymous

Anonymous // 01/01/2019

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English

“Great communication and prompt payment. Would recommend to anyone!”

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Posted 6 years ago

“Very good transaction. Got more for my damaged macbook air than anywhere else. From shipping to payment was less than a week. Glad I found them.”

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Posted 6 years ago

“My sale of my iPhone went exactly as the website described. Even if they offered a smaller $ quote like the other websites/cellular companies I checked, I would have still gone with GoRoostr. The shipping was easy, the communication was good, my check came quickly, and they offered a higher $ quote than any other non-trade-in site.”

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Posted 6 years ago

“I sold my old macbook air to them. Fast transactions. Will recommend it to my friends.”

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Posted 6 years ago

“Easy process, timely manner, great follow up”

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Posted 6 years ago

“Company offered competitive prices, maintained the quote what the products were worth, and quickly provided payment. Highly recommend.”

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Posted 6 years ago

“I was pleased with the whole process. I did not expect to receive as much money for my old computer. I would definitely recommend Go Roostr.”

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Posted 6 years ago

“Quick and easy way to sell my old devices.”

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Posted 6 years ago

“I did a quote online about my macbook value , they gave the price straight away, I shipped the product, I received the check. It was smooth and praticle. Very reliable company, I trully recommend Go Roostr!”

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Posted 6 years ago

“Disposing of my very old MacBook Pro was extremely simple and quick! Go Roostr even offered me more than my trade-in value at Apple, so that was a huge plus! I’m very happy with my experience!”

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Posted 6 years ago

“I am so impressed with Go Roostr! I traded in three different products with them and received much higher quotes compared to their competitors. The team was communicative, efficient, and professional. Payment for the trade-ins were received within 24 hours of delivery via PayPal. Would highly recommend!”

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Posted 6 years ago

“Great company to work with. They offered me the highest price on my mac and paid me the exact amount they were promising”

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Posted 6 years ago

“They are very professional and prompt!”

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Posted 6 years ago

“Amazing straightforward experience and they did everything they said they would! I got the most money for my macbook pro and received my check only 2 days after they got my laptop. I will definitely be using them again when needed and so glad I found them!”

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Posted 6 years ago

“I was super exited when I saw that this website offered the best price for my drowned iPhone 8 Plus. Overall, super happy with how quickly they responded once I mailed in my device. I received the money through PayPal which made it easy. Only minor grip is that the PayPal fee was deducted from the amount when it was sent to me. I ended up receiving about $5 less than what was originally agreed upon. I feel like that is something they should have covered. Besides that, great experience overall, and I would totally recommend these people to a friend. :)”

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Posted 6 years ago

Hi Gabriel, Thank you so much for your review and choosing to go with us! We really appreciate it and hope to work with you again in the future. We completely understand your issue with the PayPal fee but unfortunately there is no way around this as much as we wish PayPal did not charge a fee. We offer PayPal as a payment option since it is very convenient and allows customers to get their payment instantly, and the only downside is the fee they charge (PayPal charges all customers a fee of roughly 3% when they receive a payment). We try our best to let customers know this ahead of time by mentioning the fee on our checkout page to make sure there are no surprises, and I apologize if you did not see this. As you had mentioned about us covering the PayPal fee, if we were to cover PayPal's fee for customers it would force us to offer less of a price on devices which we would never want to do. This is also why we give customers an option of a company check which has absolutely no fees. So if you were able to wait an additional 2 to 3 days to receive your payment via a company check in the mail there would be no fees whatsoever and would allow you to receive the full amount. Please let us know if we can ever help with anything in the future and thank you again for your business! Best regards, Jon Steingart GoRoostr Inc.

Posted 6 years ago

“Extremely easy, quick and painless! The folks were very responsive and polite.”

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Posted 6 years ago

“Amazing service!”

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Posted 6 years ago

“I have used GoRoostr many, many times since they first launched. They were tremendous in that very first transaction and they have only continued to exceed my expectations in each and every interaction since. They are lightening fast to respond and meet or exceed all their commitments. A rare gem in customer service and reliability.”

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Posted 6 years ago

“Fantastic Service. Extremely professional and attentive. Great company.”

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Posted 6 years ago

“Great customer service. Fast delivery of payment. Go Roostr price quote was $500.00 more than other similar company price quotes for my MacBook Pro. Five star recommendation!”

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Posted 6 years ago

Go Roostr is rated 5.0 based on 1,664 reviews