Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 39,034 Reviews

93 %

of reviewers recommend Go.compare.com

4.6

Based on 39,034 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Go.compare.com 1 star review on 13th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the whole process from logging on to receiving my quote long , drawn out and frustrating.”

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Posted 9 years ago

Hello Ian. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 9 years ago

“It would be helpful if the application for house insurance could be saved part-filled. When you get a question you have to go and find info for, it times out. When you click on link-detatched as a type of housing - this does not carry forward to insurance companies - I tried 3 and all had accepted that as semi-detached (which presumably means I am describing my hoe incorrectly and might affect the premium and insurance validity. I also find it quite intrusive to have to describe my marital status, but accept that this may not be go-compare's fault - it might be required by the insurance companies - if so, why does it translate to 'widowed' when I get through to insurance companies? Are men asked if they are widowed, divorced or single or just women? I ended up filling the application form in multiple times - very frustrating. I did get a very good deal eventually but feel I have paid in a different way - with a whole morning of my time! I would recommend the site on prices found only, not the process.”

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Posted 9 years ago

Hello Helen. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 9 years ago

“Whilst obtaining a quote was very easy, when I then was forwarded on to the chosen insurance companies website, the price went up!! I went back in to the quotes to check the price and sure enough, the insurance company wasn't offer the price that Gocompare had quoted.”

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Posted 9 years ago

Hello Paul. Thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 9 years ago

“not very helpful when you cannot get proper model of car on”

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(Car Insurance) - Posted 10 years ago

“I don't really know what I've done I've filled in the paperwork and electronically signed paper work online then today I got it all again in hard copy through the post for me to fill in again this is through close brothers fiancé”

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(Motorbike Insurance) - Posted 10 years ago

Hello David, thank you for posting your review. We will contact you directly to see how we can help you and answer any questions you have.

Posted 10 years ago

Go.compare.com is rated 4.6 based on 39,034 reviews