GoAlpes.com Reviews

Name: GoAlpes.com
Address: 467 av. de Savoie, Grand-Aigueblanche, Grand-Aigueblanche
Rating: 4.94

4.9 Rating 551 Reviews

99 %

of reviewers recommend GoAlpes.com

Company Reviews

Metrics

Info

4.9

Based on 551 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“HI hghly recommend Go Alpes for your transportation needs. They were efficient, reliable and communicative. What else can you ask for.”

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Posted 7 months ago

“Punctual pickup at the train station and excellent service.”

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Posted 7 months ago

“Everything you would want from a service like this. Go Alpes are especially excellent at communication throughout.”

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Posted 7 months ago

“Driver from Geneva was amazing - friendly and professional. He pointed out the water bottles and asked us to let him know if we needed a break. He drove efficiently and understood the roads. We were all very happy with the journey. The driver for the return was totally different. He text to say he had arrived but he wasn’t at the correct address. There was no water in the vehicle and he didn’t speak to us for the entire journey. To start with the driving was fine but near Geneva he didn’t seem to know where us was going. He took the wrong exit and ended up going right around the roundabout. He took another wrong turning and we had to turn round in an IKEA car park. I informed him we were flying from Terminal 2 right at the beginning and didn’t realise he had dropped us off at Terminal 1 until he had left. As I am partially disabled it was a difficult walk for us. We have used your company several times and have recommended it to anyone we know who skis to use for transfer. We were very disappointed for the first time with the service and hence the 4 atars”

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Posted 7 months ago

Hello Jane, Thank you for your feedback and for choosing our service. We’re thrilled to hear that your journey from Geneva was smooth. However, we’re very sorry that your return trip didn’t meet expectations. We understand how frustrating the terminal confusion and other issues must have been, and we sincerely apologize for the inconvenience caused. We will conduct additional training with our drivers to ensure that such situations don’t happen again. We truly value your loyalty and appreciate your honest feedback, which helps us improve. Thank you for giving us the opportunity to address these issues, and we hope to provide you with a seamless experience next time. Sincerely, Go Alpes Team

Posted 7 months ago

“It was a really nice trip. Adrian is polite and very good driver. Thank you for a safe trip to Milano”

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Posted 7 months ago

“Prompt, clean and kept us in touch with plans. Thank you Go Alpes and we would definatley use you again. Great drivers and good vehicles.”

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Posted 7 months ago

“Excellent service, lovely team, will definitely use again on next trip . Highly recommend GoAlpes.”

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Posted 7 months ago

“Very professional service. Easy online payments and competitively priced. Sent reminders and were easy to contact. Would definitely recommend.”

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Posted 7 months ago

“Transfers were good and drivers on time.”

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Posted 7 months ago

“Always on time. Always professional. Highly recommended.”

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Posted 7 months ago

“The driver was on time, knowledgeable, polite and efficient. The van was clean and well equipped. Merci.”

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Posted 7 months ago

“I was very pleased by the service provided by the Go Alpes team. The online support team over email / whatsapp were super responsive prior to our trip. And the two Go Alpes team members who drove the vehicle during our transfer(s), Marta and Mateusz, were also very personable, pleasant, and made our overall journey very comfortable. I would consider using this service again.”

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Posted 7 months ago

“Highly recommend Go Alpes! I honestly can’t speak highly enough of these guys. I don’t even look at any competitors and just book first time with Go Alpes. Excellent service. Friendly and professional drivers. Very modern, clean vehicles with water on board. The conditions on our journey back to the airport from Tignes were terrible but our driver Ilona was absolutely brilliant and made the drive look easy in a complete white out with huge snow drifts. Don’t shop around, just book here! Thank you and see you in January Go Alpes!”

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Posted 7 months ago

Dear Guest, We sincerely appreciate your wonderful review! It’s fantastic to hear that you had such a positive experience with our team. We’re always happy to see you again and look forward to welcoming you back whenever you need us! Best regards, Go Alpes Team

Posted 4 months ago

“Excelent service. Drivers were pontual and very polite, and the vans were new and confortable.”

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Posted 7 months ago

“Efficient, reliable business. Would use again.”

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Posted 7 months ago

“Great service, second year we’ve used GoAlpes and always on time and lovely helpful drivers. Thank you”

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Posted 7 months ago

“Fantastic service - always on time”

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Posted 7 months ago

“Very efficient. Excellent service.”

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Posted 7 months ago

“Excellent instructor! Very patient and very knowledgeable of the area. Would definitely use again.”

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Posted 7 months ago

“Excellent service, great communications, very comfortable minibus, nice touches such as water provided.”

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Posted 7 months ago

GoAlpes.com is rated 4.9 based on 551 reviews