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GoCoop Reviews

4.2 Rating 2,101 Reviews
80 %
of reviewers recommend GoCoop
4.2
Based on 2,101 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
6 - 12 Hours
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read GoCoop Reviews

About GoCoop:

GoCoop is India's first national award-winning marketplace which connects artisans, weaver co-operatives and clusters directly with consumers across the world. we enable sustainable livelihoods for artisans by ensuring fair prices to them, and authentic handlooms and crafts to you.

Join us in #CraftingChange together.

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quality is good and pure.
Helpful Report
Posted 4 years ago
It took a while before the order was shipped, when there was no communication or information of the order status. Maybe a generic email letting the customer know the order is still in process would be great. Other than that the transaction went smoothly.
Helpful Report
Posted 4 years ago
Exclusive designs and colour combinations, please upload some new designs & varieties of dupattas / stoles πŸ‘πŸΌπŸ™πŸΌ
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Posted 4 years ago
Quality wise good, product cheaper than the rest of the online sight. less verity available.
Helpful Report
Posted 4 years ago
Customer service is good but resolving a customer's problems is not satisfactory. I bought an Assam mulberry silk, as written on site, but I received the sari without the Silk Board's original certification that the quality has been verified. This disappointed me.
Helpful Report
Posted 4 years ago
The products were really good. But the issue is that it was written in the voucher that shipping would be free, but still it asked for some amount.
Helpful Report
Posted 4 years ago
The products were good but delivery was too slow.
Helpful Report
Posted 4 years ago
The bedsheet was pretty but had a strong smell of dye (?) Even after two washes it lingered.
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Posted 4 years ago
products were really nice
Helpful Report
Posted 4 years ago
The product I received was very good. There was a bit of a delay in the delivery but the service team was in touch to check the progress of the shipment. Look forward to being regular at GoCoop.
Helpful Report
Posted 4 years ago
Good purchase.. I like it
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Posted 4 years ago
Very prompt delivery and a good quality and variety of products to choose from
Helpful Report
Posted 4 years ago
Very happy to contribute to the handloom industry..
Helpful Report
Posted 4 years ago
First of all my name is V B VIJAYA,not V Katyayani.Your product was just as expected nither more nor less.
Helpful Report
Posted 4 years ago
The service is very good and response to queries though is a little slow.
Helpful Report
Posted 4 years ago
It is a wonderful site and I so appreciate having access to artisans. Is it possible to set up a system where if you order over a certain amount the shipping is free? Or you get loyalty points towards shipping? Thank you!
Helpful Report
Posted 4 years ago
Good quality and quick delivery!!!
Helpful Report
Posted 4 years ago
Saree is superb . Thanks to Gocoop.
Helpful Report
Posted 4 years ago
Prompt service, packaging and delivery A bit unsatisfied with silk quality though.
Helpful Report
Posted 4 years ago
some of the fabric looked different in picture but overall satisfied
Helpful Report
Posted 4 years ago
GoCoop is rated 4.2 based on 2,101 reviews