GoCoop Reviews

Name: GoCoop
Address: #1, 2nd D Main Rd, opp. Corporation Bank, Koramangala 8th Block, Koramangala, Bengaluru, Karnataka, Bangalore
Rating: 4.23

4.2 Rating 2,101 Reviews

80 %

of reviewers recommend GoCoop

4.2

Based on 2,101 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

About GoCoop:

GoCoop is India's first national award-winning marketplace which connects artisans, weaver co-operatives and clusters directly with consumers across the world. we enable sustainable livelihoods for artisans by ensuring fair prices to them, and authentic handlooms and crafts to you.

Join us in #CraftingChange together.

Visit Website

GoCoop 5 star review on 3rd December 2023

Tiya Basu Majumdar Majumdar

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love their products .They are authentic and the delivery is timely”

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Posted 2 years ago

“havent received my shipment pls”

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Posted 2 years ago

“i am a very very old patron of GoCoop - since almost since you started business. These days when i buy fabric there is Almost always a 10cm shortage in the fabric received by me. I have raised the issue once, twice but the issue repeats. one or another cooperative is sending the fabric about 10 cm short each time. not always but often enough. Even expensive silk fabric is short”

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Posted 2 years ago

“Picture was very misleading. Size and shape of the bag was very different from what i expected”

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Posted 2 years ago

“Cotton sarees are good, bit highly priced”

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Posted 2 years ago

“THe return policy is not at all customer friendly . I wanted to return an item as no one in the my family liked it. I gave a call to the Pune centre and they refused the return. Most of the online dealers take returns if the customer is not satisfied. I will never buy from this site or recommend anyone to buy from the dealer. I feel my money is wasted .”

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Posted 2 years ago

“Wrong delivery and inept customer orientation.”

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Posted 2 years ago

“Excellent collection of authentic Handwoven and handmade pieces.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“I have requested a replacement since the saree i recieved looked old and faded, i was told after checking with the weaver i will be informed about it...... But nothing was done”

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Posted 2 years ago

“Price is so reasonable comparing to others and the product is genuine.”

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Posted 2 years ago

“Beautiful saree. I got a lot of compliments. I would suggest you provide fall and ends service as well. Since for the saree like baluchari, finding someone to add netting at the back of the saree was very difficult and expensive. Usually the saree vendors provide that as a complimentary service.”

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Posted 2 years ago

“While I am satisfied with the product, I am unsatisfied with delivery timelines and process. My order was delayed by a week. Please mention on the website that you will call from xyz no. and then only dispatch items. In this age of spam calls, certainly one can't expect to receive every unknown phone call. For this reason I ll rethink any further purchase from this website.”

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Posted 2 years ago

“Genuine handwoven sarees and dress materials. Pure cotton without polyester.Buy from GoCoop. Help the weavers survive.”

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Posted 2 years ago

“Torn fabric recieved and not satisfied with the quality as well”

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Posted 2 years ago

“The products are very nice. But GoCoop will have to improve on customer satisfaction area. Return and Refund processes are really very time consuming and not user-friendly. Kindly make this process more user-friendly.”

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Posted 2 years ago

“Hopless”

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Posted 2 years ago

“Very nice product”

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Posted 2 years ago

“Good quality Handloom products at reasonable rates Prompt delivery 👍”

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Posted 2 years ago

“We appreciate the dresses from gocoop”

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Posted 2 years ago

GoCoop is rated 4.2 based on 2,101 reviews