GoCoop Reviews

Name: GoCoop
Address: #1, 2nd D Main Rd, opp. Corporation Bank, Koramangala 8th Block, Koramangala, Bengaluru, Karnataka, Bangalore
Rating: 4.23

4.2 Rating 2,103 Reviews

80 %

of reviewers recommend GoCoop

4.2

Based on 2,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

About GoCoop:

GoCoop is India's first national award-winning marketplace which connects artisans, weaver co-operatives and clusters directly with consumers across the world. we enable sustainable livelihoods for artisans by ensuring fair prices to them, and authentic handlooms and crafts to you.

Join us in #CraftingChange together.

Visit Website

GoCoop 5 star review on 3rd December 2023

Tiya Basu Majumdar Majumdar

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gocoop quality and finish of fabrics is fabulous and it feels great to know that artisans are being paid back well for their talent and hard-work.”

Helpful Report

Posted 5 years ago

“The saree was extremely beautiful...loved it...looking forward for more beauties from u...thankew”

Helpful Report

Posted 5 years ago

“My first choice of fabric was shown as available and I ordered 3 MTRS of handloom jamdani fabric from gocoop.Since no COD was available, I made the payment by transfer.Later I was informed that it is now t available, and was asked to make another choice from the available ones. Atleast make possible COD, so that if such error happens from your side, it is possible to cancel the order rather than going for a compromise. Regards Tissy”

Helpful Report

Posted 5 years ago

“Very neatly packed and recieved without any issues. Quality of product is also good.”

Helpful Report

Posted 5 years ago

“1- Good packaging. 2- but the communication about the product in terms of its transit, has been erratic. Covid could be the reason, so one understands. 3- If two products are ordered together- its better to post them together. Because in the order, and in one's memory- they come together. If one receives only 1, and is waiting for the other- its difficult to trace. 4- For sarees, gocoop could consider offering services for finishing of the saree pallu edge + fall (and charge for it)”

Helpful Report

Posted 5 years ago

“सुंदर, सुसंगत एवं संपूर्ण स्वदेशी 👌”

Helpful Report

Posted 5 years ago

“Great collection great service and wonderful way to support artisans!”

Helpful Report

Posted 5 years ago

“Excellent product, reached in time and transparent status on the shipment.”

Helpful Report

Posted 5 years ago

“tracking online system on every single shipment. It should be inform by e-mail that where that shipment will go .”

Helpful Report

Posted 5 years ago

“Very good Saree..Just loved it.”

Helpful Report

Posted 5 years ago

“Amazing quality products as well as service!”

Helpful Report

Posted 5 years ago

“Good material. Will buy again”

Helpful Report

Posted 5 years ago

“The parcel was delivered on time and all goods were in good condition. Overall a very professional service. Thanks!”

Helpful Report

Posted 5 years ago

“It feels good to reach out to our craftspeople and I am honoured to wear what they create, thanks to this platform.”

Helpful Report

Posted 5 years ago

“Hi. This was my first purchase from go coop. I wore this Narayanpet saree at work. Looked beautiful. Though I was expecting the cotton to be of better quality. But colour combination and overall it fulfilled my objective. Bought it to help support the weavers in difficult times. I hope I could do some bit.”

Helpful Report

Posted 5 years ago

“Selection process, product delivery & user friendly app is very good”

Helpful Report

Posted 5 years ago

“Material is of good quality. Overall the app & selection of material & delivery of item is very good.”

Helpful Report

Posted 5 years ago

“Products are good but the customer service needs improvement. I had specifically asked if my purchase could be put on hold as I was expecting an address change. After telling me you would, you guys shipped it. Now I have to pay extra to get it shipped elsewhere. This is plain bad service. No complaints about the product though.”

Helpful Report

Posted 5 years ago

“Lot of variety..he delivered thrice.could have combined all in one package..one cloth had faded shade.it was disappointing..plz see to this”

Helpful Report

Posted 5 years ago

“Amazing product and prompt delivery! Really satisfied”

Helpful Report

Posted 5 years ago

GoCoop is rated 4.2 based on 2,103 reviews