Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Gogoprint Singapore Reviews

3.4 Rating 86 Reviews

62 %

of reviewers recommend Gogoprint Singapore

Company Reviews

3.4

Based on 86 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

+6531593042

Email:

info@gogoprint.sg

Write Your review

Tell us how Gogoprint Singapore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gogoprint Singapore 1 star review on 20th November 2023

Gogoprint Singapore 1 star review on 20th November 2023

Gogoprint Singapore 1 star review on 19th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my first time using a professional software to design my artwork. Gogoprint has provided me with support and advices to amend my artwork to fit into the requirement required for printing. It was a long 3 days with many communication done via the Whatsapp. But Gogoprint was patient in advising.”

Posted 2 years ago

“I like the quality of print and customer service of Gogoprint. The pricing point is unbeatable.”

Posted 2 years ago

“I was extremely impressed with the entire experience end-to-end. The website is very easy to use, and the transparency from order creation to delivery was really good. I was also extremely pleased with the product when it was delivered, as to be perfectly honest, I wasn't expecting such high-quality for the low cost. Thoroughly recommend.”

Posted 2 years ago

“Fast and friendly, they were also very patient to guide me through the submission of the files.”

Posted 2 years ago

“Convenient interface, Smooth operations, Fast delivery, All for reasonable prices!!”

Posted 2 years ago

“Bad print quality despite my pdf image artwork submission being more than 300dpi. The printed colours near the edges of has a bluish hue and appears cloudy/pixelated (signs of printer output gone bad without quality control). Spoke to customer service representative, provided evidence of the issue (see images attached), was assured that I will get an answer the next day. Its more than a week now and all I got was a patronizing reply. If this is the usual print quality from gogoprint, so be it, but please least recognize the issue at hand and provide a prompt reply to your customer - don't leave things hanging. I have gotten my cards from another vendor. I hope to get a refund from this. My order is OR022104093092”

Posted 2 years ago

“Gogoprint is simply amazing. Quality at affordable prices and sharp delivery.”

Posted 3 years ago

“Gogoprint checked back with me for some of the details before proceeding to the final print. The finishing and delivery are just as great.”

Posted 3 years ago

“Fuss free and realiable. Shipping and turn around is fast too.”

Posted 3 years ago

“2nd time ordering from them. Shipping is fast and printing is nice. Jus abit of hiccup in the 2nd time as they send us 42 pcs of posters instead of what we ordered 50pcs. Replacement is done promptly.”

Posted 3 years ago

“Affordable price; even cheaper if you can wait; ordered 50 pieces of postcard; delivered on time. Clear instructions on how to submit soft copy; wysiwyg result; locally based in Singapore.”

Posted 3 years ago

“Received the itouch damaged on 1/12/21, immediately send email to correct the issue. Received a response 7 days later requesting better photos of damage. Immediately responded with more photos on 1/20/21, did not get response. Followed up with email asking if the photos were better on 2/2/21. No response from company issue not resolved.”

Posted 3 years ago

Dear J. Nichols, We are sorry to hear that. Would you mind sending us your order number and we will contact you shortly? Thank you. Best regards, Gogoprint Team

Posted 3 years ago

“The service has deteriorated. Did everything as told by 1pm Monday to ensure Wednesday delivery and yet its not promised and email sent to me that it will be sent on Thursday. So, take the money first, over promise and then under deliver. I have used this service for so many years and I am terribly disappointed in them and I will never use them again. Unreliable, dishonest and absolutely terrible customer service.”

Posted 3 years ago

Dear Hayati, We really apologize that the experience you're receiving is not good, understand this can be frustrating. Please be aware that our team has made all their possible to satisfy your expectations, to expedite your order before the time planned but due to high volume, unfortunately, we couldn't. We will contact you very soon to offer you a compensation for this unfortunate situation. Best regards, Gogoprint Team

Posted 3 years ago

“I have placed my first order on the 09.10.2019. Printing quality is slightly below average, and the wording was slightly cut off at the corner. I thought it is a small issue and accept it (give and take). I have placed an additional 3 orders of total $200 for 900pcs of name card in Oct 2020. I have chosen a Translucent Name Card Printing Services - one side full colour and another side with a “print” to enhance the front white wordings since it is a transparent card). The 1st order was printed wrongly - one sided printing without white wording enhance. Took pictures and explained via email and the ordered was then being replaced. The same mistake occurred on the 2nd and 3rd orders. Pictures are also taken and explained via email. But this time, they claimed that the enhancement of the wording (which I have paid extra for) has been done on just one side, the same side of the card when printing of the name is done. This does not tally with what has been mentioned on their website and the name card designer that I have spoken with. I find that this is not acceptable and their way of handling the situation has caused frustration and they are not very professional. The last communication with them on this issue was last Friday which I have feedback with photos including the photo of the correst replacement name card for 1st order. Till today Tuesday evening, no one have contact me via email or phone. This have given me a thought that Gogoprint.sg might want to ignore this and not wanting to proceed with replacement. In term of handing the situation, the customer service (who is the same person that handle my 1st order) seems to be finding ways not to accept that the 2nd and 3rd order are wrong. Quality of the printing can be average, but I feel that if there is a mistake in the order, be good enough to correct it. Making different claims or finding way to cover or ignore this does not really help both parties. I feel I am being cheated and I thought it is good to share my experience. Delivery is fast as they courier the namecards from Malaysia KL.”

Posted 3 years ago

Dear Howard, We apologize that the experience you're receiving is not good, understand this can be frustrating. I can assure you our team is working on your two orders in order to fix this as soon as possible and to be sure the reprint will satisfy your expectations. You will be contacted by this end of day at the latest. Best regards, Gogoprint Team

Posted 3 years ago

“Not the printed product in my workart. I bought stickers with my workart sent in, the proof check sent to me was good and i approved it, but what i received was different from what i approved! No QC at all for end product, how can it be send out to customer since different from proof check? Causing me to waste my time and money talking to them. Gave me an $5 voucher for my next purchase, but after reading older review, the lady did a repurchase but still with error i do not even bother.”

Posted 3 years ago

Dear customer, We apologize that the experience you're receiving is not good, understand this can be frustrating, but please be sure that our team is working on your case right now and will go back to you very shortly with a better solution. Best regards, Gogoprint team.

Posted 3 years ago

“Bad name card quality No service recovery Bad customer service Only first and second order was good 3rd order delayed and poor quality card, reprinted and resend without informing despite suggesting other ways to fix it while Kevin told me 'need time to check' but never reverted! 4th is the worst, delayed order, supposed to get 6th Aug but was told by Kevin via email will get it on 11th Aug. Called and spoken to customer service Danny extremely impatient and trying to brush customer off! Utterly disappointed with $100+ I spent! Not commended at all!”

Posted 3 years ago

“This is my 2nd time ordering stickers from Gogoprint & they did a fantastic job! They turned out great and were high quality. Delivery was also much faster than expected, which was a pleasant surprise. Very warm and helpful service from Danni who ensured that any artwork issues were resolved and all queries were handled well. What I appreciate is the transparency of the entire process, from pricing and delivery tracking, to addressing artwork issues and communication with the Gogoprint team. Overall, highly recommended company!”

Posted 3 years ago

“Very helpful team that checks my artwork before printing. Despite some resolution constriants, my booklets turned out beautifully. Delivery lead time is punctual too.”

Posted 3 years ago

“Late delivery and don’t they don’t even bother informing. Really terrible.”

Posted 3 years ago

Hi There, We're sorry that the delivery was not on time, would you be able to share with us your order number for us to take a look into this further? thank you, Gogoprint Team.

Posted 3 years ago

“Tried Gogoprint for the first time and result was so disappointing, worst printing experience ever. Customer service quality was bad and unprofessional, no help was given to you even when you email / whatsapp them on help for artwork uploading process, has to resolve personally. Did not deliver on time and no update was given to customer. Caused an inconvenience to me. Only updated when I called in. Promised a certain time, still did not deliver on time. 1st printing: Sticker quality horrible and worst not legible making it totally useless. Blamed it on circuit breaker & gave excuse that they had to “outsourced their printing”. But read past comments/ post they claim that they are actually just a platform & outsource all their printing. So it’s not due to CB after all. Called in to express my dissatisfaction, not handled professionally. Told them I needed the stickers urgently by end of week and they said they need at least 1 or 2 days just to update their production team & reprint will take longer. Only after I said wanted to complain to CASE and make a report if they don’t fix the mess that they caused, then they manage to rush my reprint order in time. So it is not impossible after all, as claimed. 2nd printing: Expected no mistakes this time as this was suppose to be customer recovery & this was the time they should be rectifying their mistakes. And yet mistakes again, not all the stickers was pre-cut as requested. Gave up on trying to get them to fix their order, can’t afford to waste any more time. Had to engage another vendor to urgent print my order, but quality produced by them was so much better and for only a fraction of the price. Was told earlier by gogoprint my colour quality will be affected as they needed to convert rgb to cymk format for printing. But I wonder why the other vendor I engaged, was able to print my artwork and the colour quality was not way off as compared to Gogoprint’s. Again, excuses. Definitely not gonna engage their service next time. Wasted a lot of my time.”

Posted 3 years ago

«
1
2
3
4
5
»

Gogoprint Singapore is rated 3.4 based on 86 reviews