“I switched to Good Energy recently and the service has been fantastic - the call centre staff are incredibly helpful and very friendly! Plus the company has great ethics”
“I was interested in green energy for a long time. I recently switched from E.On to Good Energy and am very pleased with the standard of customer service. Not only am I doing my bit for the environment but I also get top quality service from a small UK company to go with it. Nothing is too much trouble for them and they are very friendly - no wonder they top all the polls for having the best customer service! I have recommended Good Energy to my friends and family and my parents have also already switched to them. I'd recommend them to anyone.”
“If you enjoy having a glow of satisfaction because you're doing something right sign up to Good Energy - it's our long term gift to our grandchildren as well as to ourselves .”
“Good Energy is an excellent company. They are very easy to contact and are very helpful (with a real person) when you phone them. Best of all, they are using renewable energy.
Pat. P.”
“Really impressed with the ethics of Good Energy. Plus, am a gas and electricity customer and have always been totally happy with the fantastic service provided.”
“The best customer service team EVER. Real people who are genuinely interested in helping to respond to your issue - what a breath of fresh air from what we, alas, now seem to have in most customer service departments. Not only that, but it's done quickly and efficiently. All that and I haven't even mentioned that it's 100% renewable energy! How good does that feel?!”
“I switched from Scottish Power. It took a year to finalise the bills from Scottish Power, through a seemingly interminable saga of failed computer systems lengthy phone calls and confusing and erroneous statements. It took less than a week to have things sorted with Good Energy. Eventually the matter was only resolved when Scottish Power had to ask Good Energy for another copy of the changeover information because the Scottish Power system had screwed it up, at least that's what they told me, though given the mess of everything else to do with Scottish Power that may be another fairy tale.
Thank you Good Energy, please keep up the good work.”
“We switched to Good Energy in 2006 and have not looked back. Their commitment to the highest quality of service is remarkable and we are happy to pay their very competitive prices when we know that all my energy is clean and green. They reward very well if you recommend a friend. And why would you not recommend them?”
“You are so easy to work with. My work means I have to work with renewable departments in other supplier companies and they are always so obstructive and hard to deal with”
“We've been with Good Energy for well over a year now and find their customer service excellent. They respond quickly and effectively to my emails and are so easy to get through to on the phone whenever I need to speak to someone. Would heartily recommend.”
“We joined Good Energy as soon as we heard about them, in the early noughties as they made no distinction in tariff rates between pay as you go and debit customers, it being then a cornerstone of their fairness policy. We heard about them through Evangelical Alliance communication, and switched immediately we saw they sought justice for poorer people who can't risk running up a bill. All other suppliers at that time penalised meter payers by charging at a higher rate per KW.
Never regretted it! We're also home generators with 16 PV panels in 2011 on our retirement, and GE have been consistently helpful and constructive in every way since then. I believe three friends have switched on our recommendation. Another one may be pending....”
“I was so pleased to find an energy provider that I really believed has strong environmental principles. So many of them claim so much, but it is clear from Good Energy that they really want to use the best renewable sources. On top of that, the customer service is really good too!”
“I made the decision to change to Good Energy after spending lots of money with a competitor provider. Since I have switched I am really happy with the customer service and also value for money. Would definitely recommend!”
“I was recommended Good Energy by a friend and have been meaning to switch for ages. I finally did it last month and am very happy about how smooth the transition was. Very good customer service on Good Energy's part and I'm happy to be doing my bit for the environment.”
“I'm very happy with my decision to switch to Good Energy - the level of customer service has been excellent, the switching process was very quick & simple, and I've saved money on my bills! Highly recommended.”
