Good Energy Reviews

3.2 Rating 175 Reviews
53 %
of reviewers recommend Good Energy
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adam.johnstone@goodenergy.co.uk

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Anonymous
Anonymous  // 01/01/2019
Before I knew how much of a community role GE played, I joined as a customer because I believe "if not me, who? If not now, when?". The slightly higher cost was not an obstacle for me, and now that I see what GE does in the wider world, I consider any additional cost I pay to be part of my own contribution to a better world. Loved the best quotes from the Hay Festival. I just heard about a huge and tremendously expensive Nuclear power plant being "ordered" this week by our new govt, and am shocked that this the way that they see moving forward. Can GE advise us as to actions? Can they spearhead a movement against? Who still thinks nuclear is green just because it is carbon free (ish)? Ask Japan. Canada and the Great Lakes. Sigh. When will they ever learn?
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Posted 8 years ago
Fair, approachable , green , forward thinking , customer friendly.
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Posted 8 years ago
I moved to Good Energy on the recommendation of my PV panel installer. I had been very unhappy with the service from the Big 6 supplier and moved to Good Energy and have been surprised and delighted by the service. Prices are middling I believe but the quality of service and customer care is second to none. I would suggest to anyone who is dissatisfied with their current supplier gives Good Energy a try.
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Posted 8 years ago
Thanks, Robert! It's great to have you on board!
Posted 8 years ago
Not only the excellent principles of using renewable energy but also the excellent responses when I phone you encourage me recommend me to friends and family.
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Posted 8 years ago
Thats great to hear! Thanks, Mike!
Posted 8 years ago
Good customer care People available to speak to you Courteous and considerate
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Posted 8 years ago
An excellent servvice
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Posted 8 years ago
It was easy to change, prices are competive and all electricity is from renewable sources
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Posted 8 years ago
Bill are clear and easy to understand. When i phone I get a quick competent reply. Its great to know the energy is climate friendly. Thank you you are A great company.
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Posted 8 years ago
It's great to here that you are happy with us. Thanks, Hilda!
Posted 8 years ago
I am not sure of the origins of GE, or the philosophies of the founders, except obviously the green aspect. Would it be a starter to think that GE could morph into a cooperative in financial structure and constitution? Or at least encourage mass share ownership through using overpayment on the bill?
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Posted 8 years ago
Helpful, ethical, and economical, Good Energy has lived up to its reviews and endorsements by Friends of the Earth and other environmental groups. I tell all my friends to choose Good Energy's clean electricity so we can all have a cleaner conscience. My only complaint is that their statements are difficult to decipher, but any good editor could sort that out.
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Posted 8 years ago
Good Energy are brilliant, if I ever need to get into contact with them I always get though quickly, the people I speak to are friendly, helpful and knowledgeable. I have nothing but good things to say about them. Very happy with them.
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Posted 8 years ago
We love the ethics of this company and the way they always seem to be doing the best they can for their customers.
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Posted 8 years ago
I changed my electricity supply to Good Energy twelve years ago because I wanted environmentally sound energy from an ethically sound supplier. I am glad I did that, and I later changed my gas supply to Good Energy as well. I have had an absolutely satisfactory experience with Good Energy, and its prices have always been competitive even though it works to higher standards than its mainstream rivals. Joss Levy London
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Posted 8 years ago
Always good customer service and active in promoting Green issues
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Posted 8 years ago
Excellent, fast personalised service, including response by email. Good clear website. Bills can be sent by email, and are clear. Your own meter readings can be emailed. Last, but not least, it is cheaper than what I was paying with EDF! (I am on the local tariff which uses energy generated by the Delabole wind farm, as I live quite near it.) I had thought that it was a choice between ethics and price, and now I wish I had switched MUCH earlier!
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Posted 8 years ago
What a difference! Transferred to good energy in January, when contacted the phone is answered in minutes, if the line is busy a free call back is usually within 3 minutes. The staff are polite answer questions directly and you are even advised when prices are coming down. A fantastic example of a excellent utility company. Satisfied customer from Driffield East Yorkshire.
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Posted 8 years ago
We have found that you are still the best for our Gas and Electricity, and when we keep hearing very good things about what you are doing for us, we cannot complain. Keep on with the good work. We have always thought that the wind farms are our best to date, although we also think that the tide coming in and out is also a very good idea. Linda and John Gouldbourn
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Posted 8 years ago
I feel I'm helping the environment while benefiting from competitive fuel prices. I like being able to phone in my meter readings using my postcode rather than having to look up my customer number
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Posted 8 years ago
I think you are so wonderful I even have your bonds and wish I had more. And the people are so nice to talk to on the phone and obliging and problem-solving.
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Posted 8 years ago
Sure you provide gas and renewable electricity, but the best bit is the customer service: just outstanding!
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Posted 8 years ago
Good Energy is rated 3.2 based on 175 reviews