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Goodbye Good Boy Reviews

5.0 Rating 660 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 660 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 15th September 2025
Emma
Goodbye Good Boy 5 star review on 13th May 2025
Tanya
Goodbye Good Boy 5 star review on 13th May 2025
Tanya
Goodbye Good Boy 5 star review on 6th May 2025
Trudi
Goodbye Good Boy 5 star review on 17th April 2025
Karen
Goodbye Good Boy 5 star review on 17th April 2025
Brent
Goodbye Good Boy 5 star review on 3rd April 2025
Melissa
145
Anonymous
Anonymous  // 01/01/2019
When I rang for an unplanned exit for beautiful Narla. They were prompt and sympathetic. I would recommend this service highly, the vet and pickup service were wonderful. Karla went over the rainbow with us in her own environment peacefully.
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Posted 1 year ago
What an amazing service. The staff were so kind and empathetic. We were in a bit of a state, but they knew exactly what we needed and guided us gently through the whole process. They really ensured that our Dougie's last few minutes were calm and painless. Thank you.
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Posted 1 year ago
Thank you so much for your wonderful support during this difficult time. We didn’t have to think about a thing. You thought of everything and knew just what to say and do when it was time for our dear Charlie to say goodbye. words can’t describe how thankful we were for our vet to pass on your details.
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Posted 1 year ago
It’s has been a few months now since my beautiful 14 year old Labrador Retriever Rocky passed. I just wanted to thank all the staff at Goodbye Goodboy for helping myself and my family through the difficult process of saying goodbye to our beloved Rocky. I want to particularly thank Ingrid the vet from Goodbye Goodboy and Adrian from Pets Eternal,who were present during this difficult time. They were very understanding, empathetic and genuinely cared about us and most importantly our Rocky. I highly recommend speaking with this team when you have to make a very difficult decision as they are very supportive and help guide you through the steps with the utmost respect. Thanks again to the team at Goodbye Goodboy. Kind Regards. Victoria Hoyes & Family.
Goodbye Good Boy 5 star review on 17th December 2023 Goodbye Good Boy 5 star review on 17th December 2023
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Posted 1 year ago
It was the hardest decision on to make but choosing Goodbye Good Boy was the best desicion. The vet that came to the house was so lovely and stepped me through everything with such patience and kindness.
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Posted 2 years ago
Very supportive, caring staff. Grateful fir the help in such a dark time.
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Posted 2 years ago
The vet that came that mourning was so amazing and understanding.and was so kind and helpped me through the whole process.i would like to say thank you for service.kind regards Ratko.
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Posted 2 years ago
I want to thank you and your team for the unbelievable service provided. The vet who came and helped us with our beautiful boy was simply amazing! Without a doubt, she made the event of saying goodbye to Hunter so much easier - words can't express our gratitude. We have recommended your company to all of our friends and will never again take our pets to the vet for such a service (unless unavoidable). We will always reach out to you....
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Posted 2 years ago
For something so hard they helped make it a little easier.
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Posted 2 years ago
It's been a few months now and I've finally been able to put in words how incredibly grateful I am for the team at Goodbye Goodboy as I let my beautiful cat Nox go for the big sleep. Before I even purchased the package I received a phonecall from the team just to check in, make sure I was OK and ask me about Nox. They didn't try to sell me anything. It was a genuine and heart-warming conversation. From here I decided I wouldn't go with anyone else to help me through this difficult time. The care throughout was second to none. The team was always there and on the day did their best to help me urgently when my boy declined quicker than expected. The whole service was just wonderful. I can't speak highly enough of Goodbye Goodboy. Nox was the first furbaby I chose as mine and he was with me through the hardest times. I was able to rest easy knowing he got the best goodbye, he was looked after once he was gone, and he was returned to me with love and care. Thankyou Goodbye Goodboy - I truely appreciate everything xox
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Posted 2 years ago
Thank you to the team for everything they did on the day and including the whole process of receiving our beautiful cat's ashes. They were wonderful and even offered support long after we had to say goodbye.
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Posted 2 years ago
I cannot recommend Goodbye Goodboy services highly enough. Every single person I dealt with was an absolutely amazing, caring and kind individual. They are so understanding and compassionate during what was a really hard time for myself and family. Their aftercare service is also great. Just having someone call to check in and their offers of support, meant so much. Such a supportive company, with amazing staff.
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Posted 2 years ago
I can't imagine going through something as hard as this without the help, care and empathy of Goodbye Good Boy. The world is a better place with people like them.
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Posted 2 years ago
We found the care and understanding that Goodbye Good Boy's vet gave both our lovely old dog Poppy and ourselves made her final minutes so peaceful and easy for her. It is hard to say Goodbye but to know that there is no more suffering is a blessing and the vet who attended our home to care for Poppy treated her with the utmost respect and care. Thank you!
Goodbye Good Boy 5 star review on 30th November 2023
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Posted 2 years ago
Words can not express how happy I was with the team at goodbye good boy from putting my dog to sleep on his couch outside with us all around him to receiving the ashes a few days later with a lock of his hair seeds to plant and his paw print I was so comforted by this whole experience that normally is so terrifying thanks to the whole team Sally McCarthy
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Posted 2 years ago
Cassandra was great, Bodhi had given all he could, it was the most peaceful heartfelt service. We had taken our other dog to the vet when it was time but this was the beautiful goodbye for my little boy.... thank you Cassandra.
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Posted 2 years ago
Service very good. The lady vet who came on the day was wonderful
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Posted 2 years ago
This was a wonderful service and I am SO glad I did things this way My 17 1/2 yo old Devon was so frail, but this way he was in my arms in his own environment when he went to sleep. The vet Dr Stephen was lovely.
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Posted 2 years ago
A wonderful team to deal with, very caring and respectful. My beautiful girl was looked after so well by a highly experienced vet, this made such a difference. Rosemary,
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Posted 2 years ago
From filling out an online form on the very early hours of Sunday morning to one of the team contacting me regarding urgent arrangements to be made that same morning. To them turning up with all care and compassion and allowing a comfortable, familiar goodbye for Karma was above and beyond what i had expected but everything she deserved. Thank you for making such a very average time as good as it could be.
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Posted 2 years ago
Goodbye Good Boy is rated 5.0 based on 660 reviews