Goodbye Good Boy Reviews

5.0 Rating 490 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 490 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 13th July 2024
Cordie
Goodbye Good Boy 5 star review on 10th July 2024
Anna
Goodbye Good Boy 5 star review on 3rd July 2024
Megan
Goodbye Good Boy 5 star review on 2nd July 2024
Ian
Goodbye Good Boy 5 star review on 24th June 2024
Susan
Goodbye Good Boy 5 star review on 24th May 2024
Carolyn
Goodbye Good Boy 5 star review on 22nd May 2024
Bronwyn And Allysha
114
Anonymous
Anonymous  // 01/01/2019
I cannot recommend Goodbye Good Boy enough. When the time unexpectedly came for to say goodbye to our best buddy. Cassandra went above and beyond to make sure she could find us a vet at short notice ( she must have called me 8 times over 2 days with updates until she could lock something in for us). The vet that came was also amazing and provided a great level of care and comfort. The aftercare was also done really well. Again, while not a service you want to be using, I couldn't recommend these guys enough. 6 stars!
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Posted 1 year ago
Our experience with Goodbye Good Boy has been pure perfection from the beginning to the end. Would give 6 stars if possible. Everyone has been so compassionate and professional during these difficult times.
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Posted 6 days ago
Being in the situation to make such a heartbreaking decision was made more bearable by the staff at Goodbye Good Boy. Their compassion and support was appreciated throughout the process of saying goodbye to our most beloved good boy, Lenny.
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Posted 1 week ago
I'd like to thank all of the team for helping me and Baxter through what is a truely painful time. The ability to have Baxter leave us on our terms in our own home made the whole process far more bearable. I'd especially like to thank Dr Crystal for her professional but also very compassionate manner in guiding us through the process, it is very much appreciated. Thank You.
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Posted 1 week ago
The genuine care and concern from every team member at Goodbye Good Boy is what carried me through the initial grief and uncertainty of loosing my 15 year old, very sick little buddy Jerry. From the first phone call, to the truly beautiful experience with the caring, kindhearted and sincere vet who professionally, reverently took us through the actual event of sending Jerry on his way. I will be forever grateful to every person I spoke to on the phone and the incredible vet who lovingly sent my little guy to his next adventure. Thank you for the kind of sincerity I didn't even know existed. Thankyou for making me feel held. You made this experience beautiful and one that will forever remain with me as precious rather than tragic.
Goodbye Good Boy 5 star review on 13th July 2024
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Posted 1 week ago
Fantastic service. The attention to detail and ongoing check ins was amazing. The gentle words and kindness was fabulous
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Posted 2 weeks ago
Super professional and accomodating. Have used these guys a couple of times (unfortunately) and can’t recommend them highly enough. Thank you for doing what you do. Makes a horrible process, that bit more bearable.
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Posted 2 weeks ago
Everyone I spoke to at Goodbye Good Boy very understanding and helpful in their roles. The vet was genuinely caring and made one of our family’s toughest days easier. Being at home surrounded by our family was also so beautiful. I highly recommend them
Goodbye Good Boy 5 star review on 10th July 2024
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Posted 2 weeks ago
When our beautiful staffy Millie became very ill we were recommended the services of goodbye good boy by our vet. We were able to organise everything quickly & that was appreciated because it was a very upsetting time for our family. Obviously we were faced with the impossible decision to say goodbye to our beautiful dog but we at least had the privilege to make it as nice as we could by making sure Millie was comfortable at home & resting in her favourite bed. From the initial organisation through to organising Millie’s ashes, all of the staff have been kind, patient & helpful. It was more expensive to do it this way but so much nicer than taking her to the vet clinic & she was relaxed. I would recommend their services to anyone & if we have to do it again then I would most definitely use goodbye good boy again.
Goodbye Good Boy 5 star review on 3rd July 2024
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Posted 3 weeks ago
We lost our beloved dog snoopy after 15 years of sharing life with him. The decision to make his passing with love, peace and dignity was helped by the services of goodbye good boy. Although we were utterly distraught at having to say farewell to snoopy, we were treated with kindness and patience . This enabled us to manage the situation in a way that wasn’t stressful for snoopy and for us to say goodbye in the privacy and comfort of the only home he had ever known. We would most definetly recommend this service as it helped us in more ways than we can mention.
Goodbye Good Boy 5 star review on 2nd July 2024
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Posted 3 weeks ago
Excellent service. Very professional, Dr Tamara was amazing, happy to answer the kids questions in a way they could understand all while doing her job. Thanks making a tough time easier.
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Posted 4 weeks ago
Was so peaceful for my old girl. The ladys where wonderful and careing. Put my mind at rest, That was doing the right thing for Missy. Thank you to all the term.
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Posted 4 weeks ago
Goodbye Good Boy responded quickly to our distress when our beloved dog reached the end of her long life suddenly, and all local vets were booked out. Dr Alex was so kind to her and expertly calmly alleviated her distress. She was also so very patient and considerate of all the humans there and gave us time to say goodbye properly. We are so grateful.
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Posted 1 month ago
I found Goodbye Good Boy on an internet search when I was preparing to farewell my 16 year old cat with kidney failure. Right from the start, they were kind, empathetic and supportive. They helped me navigate a difficult process with care and I cannot fault them.
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Posted 1 month ago
I could not have asked for a better send off for my pet cat Milly. Emma was so understanding and empathetic and made such a difficult process a lot more bearable. She was incredibly compassionate, explained the whole process and allowed me to make the decision when I was ready. I would highly recommend this service to anyone who is afforded the opportunity of having their pet transition at home.
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Posted 1 month ago
I'm so glad i found Goodbye Good Boy. Such a wonderful and compassionate service. From the very first dreaded call they helped me so much through the entire process. I cant recommend them enough. I felt i gave my Toby the best send off possible. Thank you
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Posted 1 month ago
Very understanding, showed so much compassion, would recommend these guy's took care of everything for me xx
Goodbye Good Boy 5 star review on 24th June 2024
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Posted 1 month ago
We knew the time had come to start making arrangements for our 15yr old fur baby. It was hard, but our vet was extremely supportive and we knew we wanted to say our goodbyes in the comfort of our home, where our 7yr old son could also be there. But one Saturday afternoon, her condition deteriorated quickly and with the vet closed we didn't know where to turn. Luckily we happened on the Goodbye Good Boy website, the caring staff comforted me through sobs while they organised everything and arranged for us to have the at home goodbye we needed in very quick turn around. I would highly recommend extending planning for at home goodbyes to include this company and their wonderful staff.
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Posted 1 month ago
I received 10/10 care from the moment I contacted Goodbye Good Boy to the after-care provided.Staff were compassionate, attentive and professional.The vet was kind, gentle and nurturing towards my 15 year old Staffy Diva.It was a moving experience to receive this level of care when I was upset at saying goodbye to my Diva.Highly recommend.
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Posted 1 month ago
One of the hardest things I've ever had to do was put my best friend Harley to sleep. I wanted him to be at home where he was most comfortable rather than taking him to the vet. Goodbye Good Boy provided this service and we're so professional and empathetic.
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Posted 1 month ago
Both the ladies were very caring and understanding to our grief. Poppy had been my dog since she was five years old. Unfortunately she had to be euthanized just four months before her eighteenth birthday.
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Posted 1 month ago
Goodbye Good Boy is rated 5.0 based on 490 reviews