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Goodbye Good Boy Reviews

5.0 Rating 622 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 622 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 13th May 2025
Tanya
Goodbye Good Boy 5 star review on 13th May 2025
Tanya
Goodbye Good Boy 5 star review on 6th May 2025
Trudi
Goodbye Good Boy 5 star review on 17th April 2025
Karen
Goodbye Good Boy 5 star review on 17th April 2025
Brent
Goodbye Good Boy 5 star review on 3rd April 2025
Melissa
Goodbye Good Boy 5 star review on 25th March 2025
Anonymous
144
Anonymous
Anonymous  // 01/01/2019
Amazing care every step of the way,would definitely use them again
Helpful Report
Posted 5 months ago
Having to say goodbye to our beautiful Kelpiex Zara was so very hard and emotional. Zara was 16.5 years and loved life. When Dr Sarah Hardman came out to us for Zara, she showed so much respect for Zara and my family. She cuddled Zara, was so sweet and listened to stories we told about Zara. We shared photos of Zara when she was a puppy, and throughout her life. The morning was so very emotional, however felt precious for the way our Zara, our family, including our other dog was treated. I cannot express just how much we feel for Goodbye Good Boy. The empathy, compassion and patience you all expressed during our preparation and Zara's crossing the rainbow bridge was just so special. We thank Goodbye Good Boy team and Dr Sarah Hardman for your love and respect for Zara and us (Zara's family).
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Posted 5 months ago
Saying goodbye to our beautiful staffy Indy was one of the hardest things we have ever had to do, made more bearable by the kindness from everyone at Goodbye Good Boy. Setting her free from pain in the comfort of our home was all we could hope for. From the first phone call, to the vet who visited our home, to the courier who delivered Indy back to us and then even a follow up call to see how we were doing - Everything was done with so much care. Thank you! Highly recommend.
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Posted 6 months ago
Hello everyone….. My name is Trini and my little Gypsy rose, 11 year old Jack russell fell ill very unexpectedly with Liver complications and cancer slowly spreading as well…. She had to be put to sleep on a Sunday late afternoon and 2 to 3 hours after first calling “Goodbye Good Boy” I had a lovely Veterinarian here at mine and Gypsy’s home and Gypsy was put to sleep on her bed with her toys with me next to her and my hand on hers !! She was very peaceful and taken away with the utmost care and kindness and her beautiful body was to be cremated and her ashes were my decision to do as I wished or I could of buried her at my home but I decided to have her cremated…. Goodbye Good Boy are awesome and my brother did the phone calls as I was too distressed,,,, and they were so great and prompt over the phone and with a couple of back and forth phone calls from them,, we had Gypsy organised with the greatest empathy and kindness …… My Heart 💓 is filled with respect and gratitude for how her life was peacefully ended and sorted out with respect and honour !! Yours sincerely,,, Trini 🙏😘
Helpful Report
Posted 6 months ago
Kind and compassionate team members helped us through one of the most difficult days that a pet owner will experience. Dr Emma was so sweet and gentle, and treated Kitfox and the whole process with respect and kindness. Thank you from the bottom of our hearts.
Goodbye Good Boy 5 star review on 9th January 2025
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Posted 6 months ago
I can’t even begin to express my gratitude to you for how well you supported myself my husband and my children when we had to say goodbye to our chocolate lab Peppa. The empathy, compassion and patience you had was amazing as I tried to talk my way out of needing to send our baby to heaven. Thank you for the experience and the advice and for the peaceful way you helped Peppa go to heaven. Although I don’t want to have too I know I’ll be reaching out again for our next fur babies turn. Don’t doubt using goodbye goodbye they are amazing and you regret it. Thank you x
Goodbye Good Boy 5 star review on 9th January 2025
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Posted 6 months ago
Such understanding from these beautiful people. Cooper our border collie was our family and it was truly devastating but a gentle, loved environment at home where we could grieve for our beloved boy. Thank you so much for everything 🥲❤️🥰
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Posted 6 months ago
Thank you for your kindness and support. All the staff were fantastic and provided the most gentle and peaceful send off we could have hoped for.
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Posted 6 months ago
I cannot recommend these people enough. They were recommended by our vets as she worked with them, and being able to have our regular vet attend to perform the euthanasia was really good for us and our Bella. Saying goodbye to our beautiful Bella was such a hard and emotional time but the care, support and understanding that was given to us was amazing. Everything was looked after with compassion and professionally. Our Bella’s was returned to us shortly after and although we miss her terribly, she sits proudly on our hall table. Thank you Goodbye Good Boy.
Goodbye Good Boy 5 star review on 23rd November 2024
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Posted 7 months ago
I can't recommend these people enough. I had a beautful loving boy named Garbage (I didn't name him I took him on when he was going to be surrended by some friends) he was my cuddles cat and loved being with his daddy. The little man was quite a fighter he was diagnosed with Large Cell Lymphoma at the end of 2024. He fought hard and at one time went into remission but unfortuatly it took him in the end. I had 2 other cats who I also wanted them to be able to say goodbye and didn't want to drag Garbage off to the vets to stress him on his final day. Goodbye Good Boy was recommended to me by my vets. I'm so glad they did. I was able to contact them early so when the time came they had all the details needed. Eventually that call had to be made. While it is the hardest call to make they were so understanding and supportive. They arranged for the next day. The vet they had come to me was so wonderful and caring both for Garbage and us. Everything was looked after in a peaceful and caring way. Little man was returned to us a short time after. They looked after everything with such compassion and professioalism. I will definatly be using their services again when need arises.
Goodbye Good Boy 5 star review on 20th November 2024
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Posted 7 months ago
Kind and Compasionate. Dr. Cooper came to our home to help us say goodbye to our chocolate lab, Tennant. I was uncertain how I might feel about this process happening in the house that we then had to continue to live in. I must say that it was a beautiful process. Dr. Cooper talked us through it all, waited patiently for us to have enough time with our girl, and was so respectful. Every person I've dealt with has been professional, kind and understanding. They were even able to come on Grand Final Day at no extra charge. The memorial box, paw print, etc were all done to a beautiful standard and we have them to cherish. Thank you Goodby Good Boy. I would recommend without hesitation. They were lovely.
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Posted 7 months ago
This was the hardest call I have had to make and I was clearly upset. From the first point of contact, the team were caring, showed empathy and helped with the process. When the vet arrived, he too showed not just our dog the dignity and compassion he deserved, but the family also. Explained the procedure and what to expect. It takes certain types of people to be this kind hearted and everyone I spoke with at Goodbye Good Boy was like that. Even ringing the following week to make sure we were OK. I can't thank them enough for their actions.
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Posted 7 months ago
I cannot express my gratitude for the service provided by this wonderful organisation. Some months back we found ourselves having to make a terrible decision with very short notice. Our Harry was taken care of so beautifully, as were we. Everyone we dealt with was efficient, compassionate, respectful and empathetic. They made a challenging day easier because the organisation values kindness above all else. I also found the aftercare and follow up amazing. This company is second to none. When you need to make the difficult decision, give your pet the care and send off they deserve in the capable and kind hands of Goodbye Good Boy.
Goodbye Good Boy 5 star review on 14th November 2024
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Posted 8 months ago
Dr Paige was absolutely wonderful she handled everything very lovingly & sympathetically not only towards my little boy Cooper but, also to me as well, calming us both during our final goodbye xo
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Posted 8 months ago
Choosing Goodbye Good Boy at this difficult time was the best thing we could have done. Dr Sandra was so wonderful with my dear old cat and also with me. I didn’t feel rushed at all, but totally supported from initial contact, through the excellent support with cremation, to the check in call a few weeks later. Fabulous service throughout. Xx
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Posted 8 months ago
The services of Goodbye Good Boy were amazing and really helped us through the toughest thing we ever had to do, saying goodbye to our good girl. The care and respect given to our dog and the support to us was above and beyond. Our dog went to the big park in the sky ever so gently and from her favourite spot in our home. It could not have been more peaceful. It was a blessing to see her go without stress or fear. Thank you so much Goodbye Good Boy for making the sadness a bit more bearable for us and our girl.
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Posted 8 months ago
At a very difficult time the team at Goodbye Good Boy was incredibly understanding. The wonderful vet that visited was extremely patient and compassionate, making our last moments with Meeka a little easier. Thank you.
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Posted 8 months ago
Very compassionate and handled with dignity
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Posted 8 months ago
We will be forever indebted to you for your help in saying goodbye to our beloved Uno. Knowing his time had come, we had made an appointment 10 days ahead, when he had an unexpected turn in the late aftenoon prior. Realising that he would be in great distress overnight, we contacted Goodbye Good Boy at 5pm on a Friday afternoon thinking it would be impossible to bring our apointment forward and that we would instead have to visit the local vet clinic. To our astonishment, Goodbye Good Boy had a vet at our doorstep within an hour. The relief and content that being able to farewell Uno in his home amongst his family delivered is immeasurable. It was gentle and tender and has made the grief sit a little easier. We will be forever thankful xx
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Posted 8 months ago
All of the ladies at Goodbye Goodboy were lovely, during a very tough time for us. They even checked in over a month later to see how we were...such an unexpected but beautiful level of service. Would recommend. Thank you
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Posted 8 months ago
Goodbye Good Boy is rated 5.0 based on 622 reviews