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Goodbye Good Boy Reviews

5.0 Rating 622 Reviews
100 %
of reviewers recommend Goodbye Good Boy
5.0
Based on 622 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Goodbye Good Boy 5 star review on 13th May 2025
Tanya
Goodbye Good Boy 5 star review on 13th May 2025
Tanya
Goodbye Good Boy 5 star review on 6th May 2025
Trudi
Goodbye Good Boy 5 star review on 17th April 2025
Karen
Goodbye Good Boy 5 star review on 17th April 2025
Brent
Goodbye Good Boy 5 star review on 3rd April 2025
Melissa
Goodbye Good Boy 5 star review on 25th March 2025
Anonymous
144
Anonymous
Anonymous  // 01/01/2019
I wanted to take a moment to express my deepest gratitude to Goodbye Good Boy for their exceptional care and compassion during such a difficult time. Saying goodbye to Diesel, our beloved furbaby, was an incredibly emotional and heart-wrenching decision. Thank you, Goodbye Good Boy, for the respectful and compassionate service you provide. Your dedication to honoring our pets in their final moments is something we will always be grateful for. Diesel may no longer be with us physically, but thanks to you, we were able to say goodbye in the most loving and dignified way possible. You gave us comfort when we needed it most, and for that, we will forever be grateful.
Goodbye Good Boy 5 star review on 25th March 2025
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Posted 3 months ago
All the staff involved were very caring & considerate during this heartfelt time. Thank you so much for your prompt service, professionalism & loving acts/kind words during our troubling time.
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Posted 4 months ago
Odin was our beautiful gentle giant who was loved so much. We were so heartbroken đź’” to let him go over the rainbow bridge. We were recommended Goodbye Good Boy. We were so grateful for the support we received. From having everything explained, giving us time to grieve, we couldn't ask for a better experience in our saddest moments. Today we received a phone call, follow up to check in and offer any more support if we needed it. Both of us are so grateful.
Goodbye Good Boy 5 star review on 26th February 2025
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Posted 4 months ago
the vet came on trimitky at the stated time was very caring and loving with my very old cat she went to sleep in my arms in her favourite room and afterwards the vet and i placed her carefull into a satin pillow case and then into a decorated roomy box then a neighbour buried her in the yard in a favourite spot !! they have been very caring to me with emails and calls well after the event so caring for my well being and for my pet ! can recommend them highly !! lovely caring people !!
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Posted 4 months ago
We have used this service twice and both time it was done very well considering the sadness we went through. Each step was made easy for us so that we just had to worry about saying goodbye to our baby girl domino.
Goodbye Good Boy 5 star review on 25th February 2025
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Posted 4 months ago
We were so glad that we used the services of Good Bye Good Boy to help us with the passsing of our beloved dog Sasha who left us after 16 years. i can only praise the compassion, support and care we received. Being able to have our loved one pass away in our arms at home althought tought made it so much better for everyone. Goodbye Goodboy made it all happen without drama, were respectful and their follow on care to organise ashes , and check how we were doing was perfect under difficult circumstances.
Goodbye Good Boy 5 star review on 23rd February 2025
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Posted 4 months ago
From the first phone call to the most recent well-being check by staff, Goodbye Good Boy has been incredibly supportive and professional throughout our experience. Our 18-year-old Labradoodle Yuki was ready to say goodbye, and the last thing we wanted was to cram our family of 7 into a tiny vet clinic and be rushed through saying our farewells. Goodbye Good Boy allowed us the space and time to say farewell to Yuki at home, where he and everyone else were comfortable. We have neurodivergent children, and this was so much more peaceful than we could have imagined. The vet who came to our home was calm, professional, compassionate, and emotionally aware of what we needed as a family. He worked with us and allowed us to take the time to say goodbye to Yuki. Even after the vet confirmed he was gone, he allowed us to sit with Yuki and come to terms with the loss. Every interaction with Goodbye Good Boy has centred around Yuki's experience and that of the family. My last call with them was to check on the wellbeing of the family and to offer further support if needed to deal with our loss. What an impressive service provided by like-minded people who want the best experience for pets and families. Outside of an emergency, I would always recommend a service like Goodbye Good Boy. As a result of their support, a sad and historical day became an important chapter in Yuki's story. We are grateful for that experience above all else. Greg
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Posted 4 months ago
Kind people. Very understanding and gentle.
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Posted 4 months ago
It was a very hard decision to make, however Goodbye Good Boy made the process easier than expected. All staff were incredibly caring and sensitive. While I sobbed over the phone.. they waited patiently. When all was done they quietly left so there was no awkward goodbye while I ugly cried in the kitchen.
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Posted 4 months ago
Goodbye good boy helped us through one of the most heartbreaking decisions we had to choice. Would definitely use goodbye good boy again if needed.
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Posted 4 months ago
Tex was a beautiful loving, gentle and caring border collie he was given a diagnosis of a hemangiosarcoma on the liver and heart at the animal hospital. I’m a nurse and knew due to his increased heart rate and difficulty breathing. I knew I had to make that heart wrenching decision to say goodbye to our beloved boy for the last 13 years within four days of receiving his diagnosis. He had been through so much with me and the choice to give him the most comfortable setting at home with loved ones and myself with Dr Carly made it so much more of a bearable day to grieve and let him go to sleep peacefully. Dr Carly was empathetic, patient and understanding of our emotions until we were ready to proceed. Thank you and I will definitely use “Goodbye Good Boy” again in the future.
Goodbye Good Boy 5 star review on 17th February 2025
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Posted 4 months ago
This company was extremely empathetic and caring. They were quick to respond and the vet was caring and so sensitive when dealing with us in the most difficult of times.
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Posted 4 months ago
The level of care and respect was exceptional. From start to finish the team demonstrated empathy and professionalism. We were extremely grateful for their assistance and the small thoughtful touches as we navigated this challenging time. I would highly rate the team for anyone needing this type of service.
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Posted 4 months ago
I would highly recommend the services of Goodbye Good Boy. It was time to say goodbye to our little girl and during this most difficult time the Vet was absolutely amazing. He was so caring and made our little girl feel calm and comfortable during the whole process.
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Posted 5 months ago
This place was amazing!! From talking to Linda at the first initial phone call where I couldn’t hold it together to then have the beautiful Dr Sandra Karlsen send our beautiful 8 year old Bailey over the rainbow bridge. The care this place has shown has been absolutely beautiful. Honestly in such a horrible sad time for us these people at this place made it so easy so we could just grieve what we lost. I hope to never need them again but I would highly recommend them to anyone in the position of needing their services.
Goodbye Good Boy 5 star review on 11th February 2025
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Posted 5 months ago
Very considerate and caring approach by staff and vet from Goodbye Goodboy that was so important during this difficult period. I found their rates were very competitive but it was quality of service that elevated them for this work.
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Posted 5 months ago
Very sincere and compassionate vets, nurses and team. Highly recommend this lovely organisation
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Posted 5 months ago
Was a reaaly difficult time for us having to say goodbye to our most beautiful girl. We would highly recommend Goodbye Good Boy.
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Posted 5 months ago
Godbye Good Boy, ,what can i say. It was a very hard and difficult descision not to mention painful, to have to say good bye to our beautiful, wonderful Tyson. The staff of GoodBye Good Boy , a company and service we chose to have at home, were absolutely understanding, kind,helpful and gracefully sympathetic. Their after service is also very caring. I highly recommend GoodBye Good Boy.
Goodbye Good Boy 5 star review on 4th February 2025
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Posted 5 months ago
I am so glad I chose Goodbye Good Boy to help our old boy cross the rainbow bridge. An utterly devastating situation for our little family was met with kindness & care. The process was made incredibly simple (a great relief when you are overwhelmed with grief) & we got to see our boy off in our beautiful back yard & spend time with him until he was lovingly buckled into the cremation services van. Nelson was home in just over a week in a beautiful timber box with fur from all parts of his coat & a perfect paw print. I also opted for a necklace with part of Nelson’s ashes inside and it is the perfect way to keep him with me day to day. Would highly recommend to anyone who has the misfortune of saying goodbye to their furry family member.
Goodbye Good Boy 5 star review on 4th February 2025
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Posted 5 months ago
Goodbye Good Boy is rated 5.0 based on 622 reviews