Goodhood Reviews

Name: Goodhood
Rating: 4.50

4.5 Rating 2,316 Reviews

87 %

of reviewers recommend Goodhood

4.5

Based on 2,316 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 5 star review on 14th August 2022

Annette Bailey

Goodhood 5 star review on 24th April 2022

Gabriela Liber

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products with super fast delivery! Will be back 😊”

Helpful Report

Posted 5 months ago

“Shopped in person in August, then ordered the same shirt in another color and it shipped so fast! Great service.”

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Posted 5 months ago

“Super cool products and delivered really fast!”

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Posted 5 months ago

“I’ve been to this store countless times, and I have to say, the new location is my favorite so far. It’s definitely one of the best stores in the UK for me. You don’t find many places with just the right vibe and the freedom to browse without pressure. As someone who loves streetwear, unisex pieces, and cuts that fit my small frame without overwhelming me—and let’s not forget, I’m a total sneaker addict—this place hits the mark. Even after moving out of London, I still shop online here. If you’re in London, definitely make a stop here.”

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Posted 5 months ago

“Ordered some hats on a Thursday lunch time, and was super happy with the product which I couldnt find anywhere else in the UK and was very impressed that I got the hats around the same time the next day on Friday.”

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Posted 5 months ago

“Bought two items from Goodhood’s sale at the weekend and had tracking information on Monday. The items were delivered next day and well packaged”

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Posted 5 months ago

“Great products and quick shipping!”

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Posted 5 months ago

“Goodhood is one of the best retail stores in the U.K. they always manage to be ahead of the curve in representing new brands and styles. They have great products and a wide variety of styles while still keeping an overall ethos.”

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Posted 5 months ago

“fast and reasonably priced, thank you!”

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Posted 6 months ago

“Great store, quick delivery and alap the only place that stocks a decent amount of metalwood studio pieces!”

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Posted 6 months ago

“Very fast delivery, good customer service team. Thank you!”

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Posted 6 months ago

“Excellent service and really good items. Very pleased with my coat”

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Posted 6 months ago

“Very good packaging and speedy delivery!! My only issue is the replies to my first enquiry as I could've picked up front he store and save some time, however I never got a reply. I understand them being a small team though. Keep up the good work💪🏼💪🏼”

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Posted 6 months ago

“Excellent service provided by the company regarding despatch of the item ordered.”

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Posted 6 months ago

“Brilliant item and service”

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Posted 6 months ago

“Great Company and great stuff”

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Posted 6 months ago

“Helpful and friendly service!”

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Posted 6 months ago

“Great product, great packaging with lots of care and attention and delivered before expected. Thank you!!”

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Posted 6 months ago

“Yes I wish everyone the best”

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Posted 6 months ago

“As always great service great products”

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Posted 6 months ago

Goodhood is rated 4.5 based on 2,316 reviews