Goodhood Reviews

Name: Goodhood
Rating: 4.48

4.5 Rating 2,326 Reviews

86 %

of reviewers recommend Goodhood

4.5

Based on 2,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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Goodhood 1 star review on 12th October 2025

Wyatt Galbraith

Goodhood 1 star review on 14th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first onine shopping experience with this store, and may I say 5* service guaranteed. Ordered and delivered within 3 day's. Very good communication and item well packaged. Will definitely be purchasing again from this store. Brilliant. Please don't be put off by other reviews experiencing problems with online orders/ no communication. I found it to be the complete opposite. Fantastic!”

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Posted 7 years ago

“Extremely efficient.”

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Posted 7 years ago

“10/10”

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Posted 7 years ago

“Everythings good guys,delivery was prompt and recieved my order in good conditions. Thanks guys.”

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Posted 7 years ago

“quick delivery and beautifully wrapped”

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Posted 7 years ago

“Fast delivery. Overall recommended.”

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Posted 7 years ago

“Good service as always”

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Posted 7 years ago

“As expected always high quality products and good customer communications.”

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Posted 7 years ago

“Goodhood, my go to for anything from fashion to homeware. Always good, always successful, always returning. Great service and packaging and swift shipping.”

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Posted 7 years ago

“My item arrived promptly and well packaged.”

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Posted 7 years ago

“Stussy velour shorts are fantastic. Got them in the sale too which was a bonus. Quick delivery. Not my first time using goodhood and won’t be the last.”

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Posted 7 years ago

“Quick and easy delivery and process”

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Posted 7 years ago

“I initially made an order for the React Element 87 that ended up being cancelled. I was quite upset and decided to ask for a discount on my next purchase which Customer Service was kind enough to oblige. I used the discount to purchase 2 pairs of the latest goodhood collab and am very pleased with them. Overall very happy with the customer service.”

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Posted 7 years ago

“Quick delivery, beautifully packaged.”

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Posted 7 years ago

“Always receive good service. Very professional. Love the gift wrapping.”

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Posted 7 years ago

“Love it the way u pack tge item n the item i purchased nvr spoil or destroy.. awesome job”

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Posted 7 years ago

“Always ahead of the game for streetwear and home products!”

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Posted 7 years ago

“well packaged and ship it on time.”

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Posted 7 years ago

“Everything was on time!!!”

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Posted 7 years ago

“Top service and very friendly! Thank you very much from Germany!”

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Posted 7 years ago

Goodhood is rated 4.5 based on 2,326 reviews