Gousto Reviews

Name: Gousto
Rating: 2.52

2.5 Rating 676 Reviews

34 %

of reviewers recommend Gousto

Company Reviews

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Metrics

2.5

Based on 676 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Vanesa Verna

Gousto 1 star review on 19th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Food is great but to be honest the time frames against how long it takes to prepare on based on you being a chef and are therefore not realistic, there is some much more preparation time needed. Think more 20 mins meals at this time are needed. Thanks Lisa”

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Posted 3 years ago

“Good menu options and generally quick delivery on day. Packaging recyclable which is great. Could do with being able to order 5 options a week instead of 4”

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Posted 3 years ago

“I love Gousto and their meals. I have tried other meal boxes but the triumph of Gousto is that the meals are delicious and you only need to make a final decision a matter of days before and as a pescatarian, and Gousto gives me more choice. However the only reason I didn't give 5 stars is that I would like the opportunity to have more than 4 meals delivered (some allow 6).”

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Posted 3 years ago

“Gousto takes the time and effort out of cooking and meal planning. Before we started using them I had definitely fallen out of love with cooking, and was falling back on the same old recipes time after time. Now we are cooking more, and eating better.”

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Posted 3 years ago

“We really like Gousto, but every now and again our ingredients aren't the best quality. We mainly suffer with carrots - they always seem to be very bendy! Would like to see more healthy options too if possible.”

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Posted 3 years ago

“Recipe's are so easy to follow.”

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(D668278c741772a98ea6138d78eab2ec) - Posted 4 years ago

“Good offers”

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Posted 6 years ago

“Excellent customer service, very quick and friendly service on the phone lines if any problems. Excellent range of meal options compared to competitors, and slightly cheaper than competitors too. Portion sizes perfect, and items in the box are of good quality. Meat especially so. Only complaint is price per portion does seem a little high (for my budget anyway), however I am paying for the convenience and recipes I suppose.”

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Posted 6 years ago

Gousto is rated 2.5 based on 676 reviews