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GovVelo.com Reviews

4.9 Rating 286 Reviews
98 %
of reviewers recommend GovVelo.com
Read GovVelo.com Reviews
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Phone:

8554333600

Email:

service@govvelo.com

Location:

993, Howard Avenue,
Biloxi
39530

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GovVelo.com 1 star review on 31st October 2022
Edward Quijano
GovVelo.com 1 star review on 31st October 2022
Edward Quijano
GovVelo.com 1 star review on 31st October 2022
Edward Quijano
GovVelo.com 1 star review on 31st October 2022
Edward Quijano
GovVelo.com 1 star review on 31st October 2022
Edward Quijano
GovVelo.com 1 star review on 31st October 2022
Edward Quijano
GovVelo.com 5 star review on 20th June 2022
Greg​
21
Anonymous
Anonymous  // 01/01/2019
I purchased a new Marin Alpine Trail bike from GovVelo. Overall I’m pleased with the service and purchase. The rims are not perfectly true but other than that everything was setup correctly and only needed minor adjustments for my riding preferences. The tracking app GovVelo uses is basically useless. FedEx tracking was more than enough to track the shipment. I would recommend GovVelo if you cannot find what you want at a local bike shop.
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Posted 2 years ago
Bought a bike from them and they (mostly) built it and then shipped it all the way to California. They even pumped the tubes. Got a bit annoyed at some app they use called "Shop". I didn't get a shipping label right away because they have to build the bike first so it made it seem like the only way to get the label was through downloading this annoying app. It doesn't even work without a label anyways so just ignore it Putting my (mostly already built) bike together now. Seems like it's in great condition. I will update if there are any issues. The reason I'm leaving a 4 out of 5 is that the website says they'll include details instructions on whatever they disassembled for shipping. All I have is the manufacturer's instruction manual, but nothing from them. They DID leave some stickers marking where things are supposed to go, but as someone who doesn't have much experience with bikes I was lowkey riding on those GovVelo instructions Just an FYI for anyone reading these reviews, if you ever wonder why reviews.io stores have such high ratings it's probably because they offer "points" or other gimmicks for reviews. This probably isn't unique to GovVelo at all, but it's something to keep in mind. They were even able to tie my name to my review when I emailed them and they asked if I can update my (admittedly excessively negative) review!
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Posted 2 years ago
Hi, we're sorry you had an issue with the app! As always, you get your order confirmation and tracking information emailed to you (and via SMS if you selected that option). You can also check it by logging into your account on GovVelo and going to your orders. The Shop app is a different way for you to track your order as well as browse more products. It's not something you have to use to get your tracking information. 🙂
Posted 2 years ago
Very good website, products were easy to find and the checkout was a breeze. Would be 5 star but waiting for bikes to arrive 5o check quality.
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Posted 2 years ago
very easy to navigate the site. cant wait to get back from assignment and put the bike rack to work
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Posted 3 years ago
Had the bike I wanted, I’m a vet but could not figure it all out so paid full price, can’t wait to get it though!!!
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Posted 3 years ago
Good prices and fast, free shipping. Customer service hasn't replied to a question after 1 business day, which isn't terrible for a smaller company I suppose.
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Posted 3 years ago
Great prices and great shipping rates.
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Posted 3 years ago
Nice website, good products. Overall good experience.
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Posted 3 years ago
Check out on web was easy and prices are competitive.
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Posted 3 years ago
I will change this once I receive my bike. I ordered from GovVelo because it was the closest location to where I live and my son who is a biker said this would be a great bike for me. I have not spoken to anyone at GovVelo, so it is difficult to review at this point.
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Posted 3 years ago
So far, so good...
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Posted 3 years ago
GovVelo.com is rated 4.9 based on 286 reviews