GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.51

4.5 Rating 2,377 Reviews

89 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,377 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

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GRADE MOBILE 1 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communications before purchase (via the website but also the Amazon shop) and the phone is as described and good value. Thanks”

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Posted 1 year ago

“Thank u very much”

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Posted 1 year ago

“So far so good. Delivered as planned. Great condition. Working fine.”

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Posted 1 year ago

“I was highly impressed with the phone and the phone is so clean for Grand B”

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Posted 1 year ago

“GRADE MOBILE is excellent. I have bought from them before. I have bought an iPhone and an Apple Watch 5. If you have any inquiries about anything, they are more than happy to help. I would recommend anyone looking for reconditioning phones or watchers, this is the one. 10/10”

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Posted 1 year ago

Hi Frank, Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Had trouble unlocking the phone, emailed customer service and had a reply and a solution within 2 hours. Would recommend.”

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Posted 1 year ago

Hi Jerry, Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Great price, good service, fast delivery and the IPhone XS looks like a new. I used them before and definitely will keep buying phones from them. Thank you!”

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Posted 1 year ago

Hi, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Fantastic. I ordered a ‘renewed’ grade iPhone XS on Wednesday evening. It was dispatched Thursday and arrived Friday via tracked Royal Mail 24 hour delivery. The phone was in immaculate condition, well packaged with brand new charger plug and cable. The handset was well charged and ready to go. So far it seems to be working perfectly and I’m extremely happy with my purchase. I also have the added peace of mind of the 12 month warranty included which is reassuring to have in case the phone does develop any issues or faults within the next 12 months. This was one of the reasons I chose Grade Mobile, along with the excellent trust rating and reviews, and the range of reasonably priced handsets of different grades available to choose from. I also like the fact that I was able to use Klarna as a payment option, allowing me to pay the full amount over three equal payments 30 days apart, without paying any added interest. This makes it even more affordable and is a great option for those of us on a tight budget.”

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Posted 1 year ago

Hi, Thank you so much for taking the time to leave an excellent rating! We are glad that our team has managed to meet your needs for your purchase. Looking forward to serving you in the future! Best Wishes GRADE MOBILE Customer Support Team

Posted 1 year ago

“Excellent service and fast response to queries via customer service would highly recommend and will recommend to family and friends”

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Posted 1 year ago

Hi Gary, Thank you for leaving a 5-Stars review. Here at GRADE MOBILE, we continuously strive to serve you better. Looking forward to helping you in the future! Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Great service from start to delivery. Phones both working perfectly and as described. Would definitely recommend to family and friends and will be back for future purchases 5⭐️”

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Posted 1 year ago

Hi Liam, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Just Brilliant Great phone Next day delivery Affordable Thank you grade Mobile :)”

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Posted 1 year ago

Hi Paul, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Great service, prompt and efficient, as describe, not a mark on grade a Apple Watch, more then impressed with it, helpful team when their chosen courier Royal Mail messed up, that’s the only negative was Royal Mail, but that’s nothing to do with the service from grade mobile,”

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Posted 1 year ago

Hi Kevin, Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Phone works perfect, ok few chip marks on the paint but that’s no drama as it said there would be some marks”

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Posted 1 year ago

Hi Stewart, Thank you so much for taking the time to give us your feedback on your experience! We are always here to help if you need any further assistance. contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Totally satisfied with our purchase”

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Posted 1 year ago

Hi Mark, We can't thank you enough for the kind words about your purchase. Your review means a lot to us and lets us know we're on the right track! If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Highly recommend. Phone was in pristine condition when arrived in the post. Packaging was very good and received it very quickly.”

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Posted 1 year ago

Hi, We can't thank you enough for the kind words about your purchase. Your review means a lot to us and lets us know we're on the right track! If you need any further assistance, please don't hesitate to contact us at contact@grademobile.co.uk. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

“Amazing deal iphone 11 refurbished in Yellow, fast delivery phone as good as new, now looking for watch to go with it, give them a try best prices ive seen on net”

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Posted 1 year ago

“Great service. Super fast. Top quality phone and watch , extremely Happy! Thanks”

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Posted 1 year ago

“5 out of 5, was easy to buy, wuick delivery, Im honestly so happy with my phone, and for the price i paid I’ve saves loads! Will definitely be buying again from here”

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Posted 1 year ago

“Great buy. Satisfied!”

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Posted 1 year ago

“Made my first purchase from grade mobile, I went for the 12 pro max and it’s brilliant, customer service was amazing and it was an amazing price for what it is, Highly recommend them if you want a new phone/watch but can’t afford it new, you can barely tell a difference. Thanks to everyone at grade mobile, i will for sure be making another purchase in the future.”

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Posted 1 year ago

Hi Bradley, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Best, GRADE MOBILE Customer Support Team

Posted 1 year ago

GRADE MOBILE is rated 4.5 based on 2,377 reviews