GRADE MOBILE Reviews

Name: GRADE MOBILE
Rating: 4.51

4.5 Rating 2,387 Reviews

88 %

of reviewers recommend GRADE MOBILE

4.5

Based on 2,387 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0300 303 4949

Email:

Sales@GradeMobile.co.uk

Location:

Shearway Business Park
Folkestone

Write Your review

Tell us how GRADE MOBILE made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GRADE MOBILE 1 star review on 21st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for a unlocked phone and it was locked to ee”

Helpful Report

Posted 4 years ago

“I just boat a renewed iPhone XS Max but it's like grade B. All side is full of scratch. I want to change it with different one.”

Helpful Report

Posted 4 years ago

“Value of phone was reduced by nearly £30 despite it being in immaculate condition for 'extensive cleanubg' despite not having a scratch on it and being a waterproof Samsung s9 how much debris could have accumulated? Having committed to needing the funds I was forced to go ahead... Scam merchants... Beware”

Helpful Report

Posted 4 years ago

“Sold my phone to them in end of August, didn’t hear anything for 2 weeks is emailed to ask what was happening was informed they had lost it! Asked me for details about it as they thought they found it and then email to say the techs had it, then emailed again as I had heard nothing only to hear they lost it again? Was not best please by this and asked for the complaints was told not to worry as they have it and the techs have it. This was Thursday last week and I am yet to hear anything back again! Never again will I use this company, always sell my old mobile phones through the recycling websites this one had good reviews so I tried it but have been let down and still yet to hear where my phone is!”

Helpful Report

Posted 4 years ago

“Super fast delivery thank you”

Helpful Report

Posted 4 years ago

“I was very sceptical about getting a refurbished phone.. I bit the bullet and ordered from these and I received the phone, it was immaculate condition, not one mark on it and it was fast delivery too.. Would definitely recommend”

Helpful Report

Posted 4 years ago

“Phone came with 8% battery capacity and impossible to get through on the phone lines.”

Helpful Report

Posted 4 years ago

“Delivery said 14 days but arrived next day I’m super impressed item came very well protected, will have no hesitation to order again thankyou very much”

Helpful Report

Posted 4 years ago

“iphone 7 plus repaired cracked screen , still had fault when it came back (screen jumping) sent back and fixed fast (103464)”

Helpful Report

Posted 4 years ago

“iphone 8 cracked screen very fast and efficent (104090)”

Helpful Report

Posted 4 years ago

“Fab service, quick delivery and iPad in great condition thank you so much.”

Helpful Report

Posted 4 years ago

“Very good fast delivery highly recommend”

Helpful Report

Posted 4 years ago

“Excellent service with my phone arriving in just 1 day and in perfect condition”

Helpful Report

Posted 4 years ago

“Phone is immaculate. Will defo order again”

Helpful Report

Posted 4 years ago

“Microphone and hearing tool are not working. Cannot make calls! Touch screen is not working properly”

Helpful Report

Posted 4 years ago

“Dealt with my product pretty quickly and they were brilliant (order - 101644)”

Helpful Report

Posted 4 years ago

“Terrible! Do not use! Tried calling them for 4 days still with no answer regarding my phone. Gave me £40 less than the lowest they would offer online. Terrible service and terrible company! False advertising!”

Helpful Report

Posted 4 years ago

“Quick delivery. Really good phone no marks and £150 cheaper if I was to buy a new phone.”

Helpful Report

Posted 4 years ago

“It was for someone’s birthday and the birthday date is already gone!! It has been 3 days I haven’t received my phone, it was 24 hrs delivery option”

Helpful Report

Posted 4 years ago

“Great phone, super fast delivery”

Helpful Report

Posted 4 years ago

GRADE MOBILE is rated 4.5 based on 2,387 reviews