Grasslands Turf Reviews

Name: Grasslands Turf
Address: Free Green Lane, Lower Peover, Cheshire, Knutsford
Rating: 4.43

4.4 Rating 552 Reviews

85 %

of reviewers recommend Grasslands Turf

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Phone:

01565 723831

Email:

orders@grasslandsturf.co.uk

Location:

Free Green Lane, Lower Peover, Cheshire
Knutsford
WA16 9QY

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I have had previous successful deliveries this one was a disaster. The soil was tipped onto the driveway and no attempt made to clear up the damage. Despite having called customer service I have not received any explanation or compensation . Members of my family took over 3 hours to clear up the soil which is not acceptable.”

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Posted 7 years ago

“The end product was just what I wanted but it did take some getting hold of. Staff were we really helpful but supply was very slow. Turned out that after the initial delivery date was set they realised it was out of stock. It would have been nice to get the extra bag that I asked for and was told I would receive, but you can't have everything. Overall a pleasant experience but just with technical issues!”

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Posted 8 years ago

“Poor customer service. Delivery was made not on our property but dumped on the pavement outside a day later then promised. Turf was average. We were only patching up the side garden, won't be using this company to supply us with turf when the rear garden gets landscaped as we will require a large order and they use delivery companies who can't access even the easiest of driveways.”

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Posted 8 years ago

“Extremely unhappy with the service received and not bothered to respond to my emails or telephone calls.”

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Posted 8 years ago

“The delivery company ignored our instructions completely and placed pallets in a dangerous position. The delivery driver asked my wife to help move a 1 tonne pallet. Neither the delivery company or grasslands were helpful when contacted. Very poor and had to spend several hours trying to sort it out.”

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Posted 9 years ago

“After leaving negative feedback about their misleading delivery times, I received this mail from their M.D. Hi Darren I see you have left us a dirty smear on google feedback. I think people like yourself should be black balled from buying if all you can do with your time is write poison reviews. I am currently involved in a web reveiw site for just such customers. You were the person so obtuse as not understand simple English and take it the wrong way. I mean, next day delivery order before 12. I wonder how many people in a million would read that as, order at 10 at night get by 12 noon next day. One thing I have done since is to take out your post code from our delivery matrix in the hope of never dealing with you again as well as tried even harder to turn plain English even clearer. Thanks for the feed back I am going to leave you some on sadnothingbettertodo.com. as well as customerblackball.co.uk Man up retract yours and I will retract mine and we can part on good terms. Hows that. Steve Watmore M.D.”

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Posted 9 years ago

Grasslands Turf is rated 4.4 based on 552 reviews