Greentrees CaravanStore Ltd Reviews

Name: Greentrees CaravanStore Ltd
Address: Adventure House,Hurn Road,Dereham Business Park, Dereham
Rating: 4.09

4.1 Rating 252 Reviews

77 %

of reviewers recommend Greentrees CaravanStore Ltd

Company Reviews

Questions

Metrics

4.1

Based on 252 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01362 696434

Location:

Adventure House,Hurn Road,Dereham Business Park
Dereham
NR19 1WD

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Greentrees CaravanStore Ltd 5 star review on 5th May 2022

Tony Robinson

Greentrees CaravanStore Ltd 5 star review on 30th April 2022

Dave Sanders

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As been said before avoid like the (plague) and do yourself a favour rethink buying a new caravan as at some point in the not to distant future you will be very unhappy with your purchase. And remember you'll have to do all the chasing up as there phones obviously don't do out going calls”

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Posted 6 years ago

“Absolutely useless on every single level. We’d go elsewhere if only there was somewhere else to go. They have systems in place but that’s as far as it goes. Avoid then like the plague. It’s a miracle that they’re actually still in business.”

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Posted 6 years ago

“Would like to buy items for my caravan but can't get in the entrance doors they are too stiff as I am disabled can't manage the stairs not friendly after sales service is rubbish!!!! never again”

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Posted 6 years ago

“Staff said I was funny with them, because I was supposed to get a call back yesterday about a part. I asked to speak to a manager and was told I couldn't and advised me to go elsewhere”

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Posted 6 years ago

“They are just bloody useless. Our brand new caravan had a defect and almost 2 years down the road it’s still not fixed. They don’t call you, they are miserable, and have no customer service qualities at all. After having the van back 4times they said the problem is how it should be. We would like to correct the fault ourselves but it would void the warranty. I just don’t know how they keep their customers. It’s our first caravan and we would not use them again. No customer service.”

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Posted 6 years ago

“The dealer principle is a selfish liar. Was quick to take money of our part exchange when a little damp was found, then refuses to offer us a discount when they find damp in our new purchase from them. Shameful”

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Posted 6 years ago

“Could not be even bothered to ruturn a call most unprofessional.Always used to buy our caravan equipment from them but when i needed some advice over the phone they were not interested.Found jacksons caravans online much more helpful.Sorry but you just lost a loyal customer”

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Posted 7 years ago

“Greentrees sold us a caravan with various defects. when I returned to greentrees to notify them of the defects. they became very evasive and difficult to deal with. they did give me a full refund. so the only advice in my opinion is to get an independent inspection before you buy. This I beleave to be factually correct.”

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Posted 7 years ago

Greentrees CaravanStore Ltd is rated 4.1 based on 252 reviews