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Greentrees CaravanStore Ltd Reviews

4.1 Rating 239 Reviews

77 %

of reviewers recommend Greentrees CaravanStore Ltd

Company Reviews

4.1

Based on 239 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01362 696434

Location:

Adventure House,Hurn Road,Dereham Business Park
Dereham
NR19 1WD

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Greentrees CaravanStore Ltd 5 star review on 5th May 2022

Greentrees CaravanStore Ltd 5 star review on 30th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As ever, I’ve just had another excellent Service at Greentrees, together with a couple of extra jobs that needed doing. One job was particularly troublesome and the time and patience I witnessed from the two members of staff was over and beyond expectation. As usual I’m always impressed with the kindness and attention to detail that the staff show me. Being a solo female caravanner I appreciate knowing that my caravan is in excellent condition for every trip. Thank you.”

Posted 2 years ago

“Just picked our caravan up after having a few jobs done on it. Cant thank Greentrees enough. Always very friendly and helpful”

Posted 2 years ago

“Booked a mobile caravan service at Greentrees due to them being the nearest Swift main dealer to our caravan which is on a seasonal pitch. The whole experience from booking to completion was exceptional and we will be using them again. The price was reasonable saying it is to keep the caravan warranty valid.”

Posted 2 years ago

“Great customer service as usual, even with a last minute problem with the ATC was checked during the service, many thanks”

Posted 2 years ago

“I’m a new Campervan owner ( new owner of an old van!) Greentrees make you feel so welcome when you walk through their front door. Professional service centre with great front of house team. Highly recommended.”

Posted 2 years ago

“Good service, will definitely use again for future servicing”

Posted 2 years ago

“Service quick and friendly, ready for collection on time”

Posted 2 years ago

“We normally take our caravan to the dealership for a service however we decided to use the mobile at home service. Jarrod the technician called to say he would arrive shortly and on arrival promptly set about servicing it. Upon completion he went through what had been completed and any issues, there was one which he is raising a warranty claim for. All in all a fantastic service was provided by Jarrod who is a credit to Greentrees. We will most certainly use the mobile technician for servicing every year from now on.”

Posted 2 years ago

“Greentrees have always given us excellent service, whether that is purchasing a new caravan or servicing a caravan not purchased from them. Most recently we have had some warranty work completed by their service department. The work was done efficiently and quickly. The staff are all so polite, friendly, and understanding. I would highly recommend Greentrees, and can’t thank them enough for making our experience so pleasurable.”

Posted 2 years ago

“Very pleased with mobile service. Thanks. Christine Galley”

Posted 2 years ago

“First time I’ve used Greentrees, last week for a fridge repair in my motorhome. Friendly efficient service from first enquiry through to finished repair.”

Posted 2 years ago

“Quick and efficient service. Friendly and helpful staff. Have always found staff happy to sort any problems. Thank you”

Posted 2 years ago

“Used them for the first time and was very impressed with the way everything was organised. Had the caravan washed by them, very impressed by the finished product. Will definitely use them again.”

Posted 2 years ago

“Well organised but quite expensive now. That said we have full confidence our caravan is safe and ready for its adventures.”

Posted 2 years ago

“Excellent service. First class repair and efficient and courteous progress report throughout.”

Posted 2 years ago

“I’ve been coming here since 2003 when my wife decided we needed to buy a caravan! Over the years they have nursed my poor van back to health despite my many attempts to break it. I’d have no hesitation in recommending them to friends who are looking for a van or getting one serviced. Have things gone wrong? Sure, but they were fixed. Give them a try and remember to be nice to service reception team they are lovely. 😀”

Posted 2 years ago

“Very courteous and helpful after sales staff. Couple of warranty issues picked up during my annual service, all resolved within 7 days. Could not ask for better service. Staff at drop off and collection very friendly and efficient.”

Posted 2 years ago

“So convenient having the work done at home by friendly technician at a reasonable price. Thanks”

Posted 2 years ago

“Staff very friendly and professional. Work completed on time at a very reasonable cost.”

Posted 2 years ago

“We had two warranty jobs done on our Elddis. We were kept up-to-date with the progress by daily texts. The staff at drop off and pick up were very friendly and efficient.”

Posted 2 years ago

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Greentrees CaravanStore Ltd is rated 4.1 based on 239 reviews