Greentrees CaravanStore Ltd Reviews

Name: Greentrees CaravanStore Ltd
Address: Adventure House,Hurn Road,Dereham Business Park, Dereham
Rating: 4.09

4.1 Rating 252 Reviews

77 %

of reviewers recommend Greentrees CaravanStore Ltd

Company Reviews

Questions

Metrics

4.1

Based on 252 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01362 696434

Location:

Adventure House,Hurn Road,Dereham Business Park
Dereham
NR19 1WD

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Greentrees CaravanStore Ltd 5 star review on 5th May 2022

Tony Robinson

Greentrees CaravanStore Ltd 5 star review on 30th April 2022

Dave Sanders

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just had our caravan repaired under warranty , fantastic work, not rushed as they kept it longer as Harry wasn't happy with the original work.”

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Posted 3 years ago

“An excellent service and pleasant staff.”

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Posted 3 years ago

“Once again thanks very much for your excellent service from both workshop and costumer service very good job done in good time kind regards Eric Knapp”

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Posted 3 years ago

“Had a gaslow system fitted to my Burstner motorhome today, I got a phone call to say it was ready and arranged a collection time, the engineer showed us how it all worked and made a very tidy job of the fitting. I would use them again and would highly recommend them. Brilliant service once again”

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Posted 3 years ago

“Excellent service had mine done at home so convenient and would recommend this service to everyone Well done harry”

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Posted 3 years ago

“Excellent service from all the team Harry is a very competent engineer would recommend to everyone Thanks Chris Knapp”

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Posted 3 years ago

“Bought New Caravan from Greentrees, yearly Service is carried out by their Mobile Service Engineer Excellent service always on time polite snd very professional, cannot fault Sales, Service or Spares never had any problems”

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Posted 3 years ago

“Just returned from collecting my caravan , and all the modifications have been carried out ATC , new skylight and a brake servicing ahead of a long trip to Scotland. This was our 3 visit to Greentrees over the years, repair , service, and a new van, which we asked the impossible of them, to deliver in 5 days, and Yep they did it on time with great care and professionally, Sale, maintenance departments the front of house handling was great we felt that we were the customer. Till next time Greentrees.”

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Posted 4 years ago

“Had a problem with my on board computer control panel, it was checked today foe a standard charge (which is very reasonable) I was contacted with the details very quickly and arranged pick up. First class service again, very friendly and knowledgable staff. Peter Francis”

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Posted 4 years ago

“We have had multiple problems since we bought our new caravan 5 years ago. Greentrees have stood with us through all of the problems, and ensured warranty work was carried out to the highest standard. At last we have all the problems sorted out and we can enjoy our caravan. Many Thanks to all The Greentrees staff. But a very special thank you to Wanda. Regards Mike & Jenny Willgress”

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Posted 4 years ago

“Great service very friendly staff.”

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Posted 4 years ago

“First time away in our van turned tap on and it was leaking called green trees they were really helpful arrived there and a guy called Harry changed it for us he was so helpful and knowledgable we were really grateful for his advise and ability!!!”

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Posted 4 years ago

“Today 16.4.21 we had our caravan serviced at home by Harry. He was very punctual on his timing and did a excellent job, Thanks to the Greentree team for organising the service and Harry for doing a very good job Many Thanks The Larks”

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Posted 4 years ago

“Used Greentrees mobile service for the first time 2 days ago. Very happy with the service. So convenient, very helpful and friendly service. Thorough service was carried out to our satisfaction, including a warranty replacement we were not aware of reported prior to us purchasing the used Swift. Happy to recommend the mobile service. Will be using the mobile service in future.”

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Posted 4 years ago

“Excellent friendly help from Nicole in the shop this morning when trying to find the correct Kampa accessory for my awning, service as it should be Thanks Kevin”

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Posted 4 years ago

“Mobile Annual service on our caravan by Harry. Polite and efficient as he highlighted warranty problems and talked us through all procedures carried out. Thank you Harry”

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Posted 4 years ago

“Home service on our Conqueror 630 carried out by Greentrees, cannot fault the service by Harry, this year it included the Alde fluid change out. All work carried out to a high satisfaction. We have been dealing with Greentrees since the late 1980’s, & cannot fault them with the service provided & caravans bought. Many thanks to the team.”

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Posted 4 years ago

“Warranty parts arrived and booked in for work. Staff very helpful and accommodating. Work carried out and completed two days ahead of schedule, very pleased with their service workmanship and all important feedback.”

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Posted 4 years ago

“Had mobile technician come to sort out two problems with our caravan. Contacted to say on his way, what time he'd be here. Checked things and took time to explain the heating system in detail.at last we got the hang of it! Thank you very much!!”

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Posted 4 years ago

“Had window replaced by insurance a very good fast service”

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Posted 4 years ago

Greentrees CaravanStore Ltd is rated 4.1 based on 252 reviews