Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.74

4.7 Rating 1,112 Reviews

93 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.7

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order some Left-Handed cards for my friends & did slight change of writing in the verse inside the card, did order some more of same card, but forgot to change verse - Customer Service was GREAT, giving me credit for the 4 cards. Cards are great with so many captions to select.”

Helpful Report

Posted 4 years ago

“Cards were mailed to me on July 27 and it is August 6th and still no cards! I thought it would be plenty of time to send for a birthday on August 10. I guess if you want Christmas cards you should order now. This is my last!!!!! They have gigantic nerve charging for shipping! And COVID is becoming a lame excuse.”

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Posted 4 years ago

“Be careful they quote 3 to 5 working days delivery and when does not arrive it's 7 to 20 days. Not impressed, I will not use them again.”

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Posted 4 years ago

“Been a month now of waiting, received nothing! Wasted my time. Cannot recommend this website. I am requesting a refund.”

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Posted 4 years ago

“Expected the $1.89 price when I ordered five. Sorry they are not trustworthy on this site. Less than totally honest in ad.”

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Posted 5 years ago

“Well looking through cards for grandchildren I find disgusting, vulgar and sexually listed card. No thank you I will never buy again from this company.”

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Posted 5 years ago

“I was looking for kiddie cards for children and came across some that were disgusting, vulgar and very sexually explicit I will no longer buy their cards.”

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Posted 5 years ago

“Looking for kiddie Cards and Came Upon some of that I would consider very vulgar, disgusting and sexually explicit. I will no longer buy their cards”

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Posted 5 years ago

“Paid extra shipping and did not get on time”

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Posted 5 years ago

“The person I sent the card to has not yet received the card. It has been 7 days since it was supposed to have been sent. I am very disappointed. If they re-do the card and it comes late it doesn't have the same effect. I hope you don't have the same experience that I did so far.”

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Posted 5 years ago

“I usually buy in multiples and get free shipping this time I was in a hurry and I only ordered one card and had to pay two dollars shipping which I think is ridiculous so I’ll be sure not to order a single card in the future”

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Posted 5 years ago

“I keep telling them that my order is not taking my personalization to no resolution.”

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Posted 5 years ago

Greeting Card Universe is rated 4.7 based on 1,112 reviews