Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.74

4.7 Rating 1,112 Reviews

93 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.7

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The instructions were easy to understand and the videos made it much easier. Thank you.”

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Posted 4 years ago

“Excellent cards. Great service on communication and delivery. Will buy again.”

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Posted 4 years ago

“Taylor in GCU Customer Support was very professional and patient. I got my card for a Valentine Birthday right on Time ! Thank you”

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Posted 4 years ago

“All of the above are perfect - - thank you.”

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Posted 4 years ago

“I use Greeting card universe all the time.The cards are of great quality and theres always a great choice.To be able to find such a great service from your armchair is brilliant. Customer service is second to none too.If i could give more than 5* i would.”

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Posted 4 years ago

“I asked for specialty card for my parents' 57th wedding anniversary. They delivered exactly what I was looking for.”

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Posted 4 years ago

“Highly recommend greeting card universe beautiful cards lots of choice amazing prices excellent quality fast delivery would give more than 5🌟🌟🌟🌟🌟always been very happy with there excellent service.”

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Posted 4 years ago

“A shout-out to Customer Service; superlative help.”

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Posted 4 years ago

“You could order just about anything and personalized as well and customer service is terrific. For people who can’t get out this is great. Best of all if you’re in the middle of an order and you get stuck you can call and they’ll pick up the phone and help, although it really is an easy website.”

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Posted 4 years ago

“We are very satisfied with GCU's customer service and prompt responses to a client's concerns. Customer service at this level is rare these days and is appreciated.”

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Posted 4 years ago

“I have been purchasing ( ordering) the cards for long time. The Service, price, delivery everything they do great job! Thank you”

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Posted 4 years ago

“Always receive cards in a timely fashion and just as I ordered them”

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Posted 4 years ago

“Is very helpful when I thought I had a problem with order they took care of it for me. Thank you”

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Posted 4 years ago

“Thanks SO MUCH, Taylor, for recovering my cart... I had worked so long on the order and then my laptop battery died and I was sick! You MADE my day today and I hope you have a GREAT one also. I can't wait to get my order finalized and see my cards.... Thanks, again, Junelle”

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Posted 4 years ago

“I am very pleased with the cards I order. They arrive just a few days after ordering. Any questions I have are answered to my satisfaction. The prices are very good and the quality is better than those in the stores.”

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Posted 4 years ago

“Excellent customer service, having lost my internet connection just as I was paying, I did not know whether my order had gone through. CServs dept. sorted it for me and found my order so i can complete it now. Very grateful, as it took me ages to choose the cards !! I am looking forward to receiving them !!!”

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Posted 4 years ago

“Super service and wonderful selection of cards!! Merci beaucoup”

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Posted 4 years ago

“What a great deal! My grandchildren really love these personalized cards!”

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Posted 4 years ago

“By taking a little time to search their varied and abundant inventory of greetings and personalize them, one can receive an unusual , different from the standard retail greetings, greetings to send to them. Particularly unusual this year were the wide variety of COVID -themed cards. Their customer service is so forgiving as when I realized I had personalized the greeting with the wrong name, she willingly made the change . I ordered my last set 3 business days ago and they have already arrived being delivered from the west coast site to me in the Midwest.; that was unbelievable. I ordered my greeting cards 5 days ago”

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Posted 4 years ago

“Amazing choice of cards!”

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Posted 4 years ago

Greeting Card Universe is rated 4.7 based on 1,112 reviews