Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,110 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every imaginable card…and they’re just beautiful. Customer service is spot on!! Love this company !!!”

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Posted 3 years ago

“The cards are fantastic and are usually cards that cannot be found in stores. Always arrive in a timely fashion.”

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Posted 3 years ago

“I was unable to have an order for one card when I found I already had the card I needed. They decided to give me a full refund.”

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Posted 3 years ago

“Greeting Card Universe is exceptional, in all ways! Selection of cards, quality materials , ease of personalizing your card and delivery when you schedule it.”

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Posted 3 years ago

“The selection of cards is amazing. Special cards for various events are available. Quality of all cards I have purchased is the best. I also like the option to personalize.”

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Posted 3 years ago

“Great selection, quick & easy delivery. Excellent customer service if any problems encountered. Will continue to use this company for all my greeting card needs.”

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Posted 3 years ago

“Very prompt and helpful”

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Posted 3 years ago

“Customer service absolutely the best. After technical errors on my part they were swift to respond and reassuringly corrected the errors I had made.”

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Posted 3 years ago

“Extremely professional and very good business principals; would never order cards from any other company! Well done and thank you!! Marielena Arroyo”

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Posted 3 years ago

“I just placed my second order with this company. Cards are great, excellent customer service. Would highly recommend!”

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Posted 3 years ago

“I have ordered many cards from Greeting Card Universe. I love to make photo cards. They always have turned out great for me. It's a great place to buy your cards!”

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Posted 3 years ago

“i have sent many cards from Greeting Card Universe. i just contacted them to say i had scheduled my most recent card to ship way to late. i got a response in a very few minutes and they are shipping TOMORROW. a week earlier than i had originally requested. incredible! i love the way these cards can be modified and personalized. the selection couldn't be better.”

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Posted 3 years ago

“I made a mistake on an order I placed on Saturday when customer support was closed. I sent an email & the correction was made Sunday morning before the order was printed. AMAZING customer service!”

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Posted 3 years ago

“They made a mistake and fix it the next day by resending my card free of charge and love the cute rooster I picked out”

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Posted 3 years ago

“So far so good! First time I have purchased from Greeting Card Universe Thank you 😊”

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Posted 3 years ago

“March 14th Very prompt and knowledgable service regarding questions on a future order I intend to place for Easter.”

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Posted 3 years ago

“I am very happy with these cards . Good quality and price”

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Posted 3 years ago

“These are the best cards. I always get lots of compliments. Children and maybe even more so, adults are thrilled that the cards are personalized. I made a mistake on my order. It was too late to fix, but they refunded me anyway. Great company all around.”

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Posted 3 years ago

“They found my highly personalized order that disappeared when I drifted off to sleep. I had neglected to sign into my account which made it extra difficult for them to find but they did and I was extremely pleased. I am always extremely pleased as well with the cards and the speed of receiving my order. Thank you GCU!”

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Posted 3 years ago

“I have ordered cards many times and never had a problem with delivery. I was out of town and when I got back it showed that the package was delivered the week before but I never received the package. You notified the company and they understood and sent out the cards again and I received the cards within a couple of days. Great company to deal with and I will continue to order cards from them.”

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Posted 3 years ago

Greeting Card Universe is rated 4.8 based on 1,110 reviews