Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,110 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service!! Quick and efficient! Outstanding!!”

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Posted 4 years ago

“Customer Service was efficient, prompt, courteous, and downright wonderful!”

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Posted 4 years ago

“The choice of cards is wonderful. Even if I cannot find exactly what I want, I can adapt one which is even better. Absolutely adore the quick service. I always find KC really helpful if I have a query. Some of the cards really are "just the business". I love getting discount and it encourages me to order more !! GREETING CARD UNIVERSE REALLY ARE THE VERY BEST. I love them and wish good luck to all of them. They must work incredibly hard. xx”

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Posted 4 years ago

“Like I am in the right place to purchase cards.”

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Posted 4 years ago

“KC was very helpful in resolving an issue”

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Posted 4 years ago

“I just want to say that your company is the best. Whether it’s the best selection of cards, the good discounts, the unique ability to add your own wording to the cards, to the customer service people, to the quick mail delivery. It’s truly the best in every way. Thank you.”

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Posted 4 years ago

“Her birthday is on the August 26.”

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Posted 4 years ago

“Both cards to Pam White”

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Posted 4 years ago

“I contacted you because I had a problem with the discount I should have received for several cards I ordered. As it turned out, it was my error. Your representative, Taylor, was extremely helpful and gave me the discount. Thanks, Taylor!”

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Posted 4 years ago

“I was happy, after spending time on the internet to find a one year anniversary card for my niece who will celebrate 1 year anniversary after a successful stem cell transplant, to finally get on your GreetingCardUniverse.com and find what I was looking for!”

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Posted 4 years ago

“They respond to emails very quickly, have a large selection of cards for everyone.”

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Posted 4 years ago

“I really like doing business with Greeting Card Universe. They have a nice selection of cards for every occasion, are prompt in sending them to me, and have great customer service.”

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Posted 4 years ago

“greetingcarduniverse.com is the BEST company I have ever dealt with! Their greeting cards are amazing! they have a wide choice of cards for EVERY OCCASION! You can customize and personalize in incredible ways, the card stock is high quality, the choice of cover styles is vast, it is very easy to personalize and write messages, and they will either mail it to you (so you can mail it yourself) or they will mail it for you...only charging you for the cost of the stamp (even to Canada)! They have the BEST SERVICE of any online company! They respond very promptly, sometimes within minutes, to email questions and answer their phones and provide the information you might want/need! [I definitely am not "tech savy", so called them the first time I was creating a card, and the kind, patient person on the phone took me, step by step (easy steps it turns out) through the process. Wow!] During this COVID-19 pandemic, when I am not going out to any stores but wanted to send actual cards (not e-cards that aren't like real greeting cards), I discovered this company. What a find! I was/am so happy! Their mailing of the cards for me means I don't even have to travel to the post office, even as this company does use the U.S. Postal Service...that all of us needs to continue to support! EVERYONE who receives them LOVES THE CARDS I send; they tell me they can't believe how personal they are, how beautiful they are, and can't believe it when I tell them how inexpensive they are! Even after the pandemic, I am going to continue to use greetingcarduniverse.com for all my greeting cards!!”

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Posted 4 years ago

“Love every card I have ordered. They range from a Fathers Day, birthday, anniversary, get well, thinking of you and sympathy. Some were personalized. The colors and quality of the paper and And graphics are first class.”

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Posted 4 years ago

“Outstanding customer service. Great products. Taylor was very helpful with very fast service.”

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Posted 4 years ago

“Order some Left-Handed cards for my friends & did slight change of writing in the verse inside the card, did order some more of same card, but forgot to change verse - Customer Service was GREAT, giving me credit for the 4 cards. Cards are great with so many captions to select.”

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Posted 4 years ago

“Excellent service from first class company. Highly recommended.”

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Posted 4 years ago

“Very nice photos, easy ordering and personalizing. Great pricing, I’ll definitely be ordering again”

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Posted 4 years ago

“Did not speak with customer service over the phone only via email, but they understood my needs for the cards as a rush and made me happy as a customer. I would order from them again.”

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Posted 4 years ago

“Cards were mailed to me on July 27 and it is August 6th and still no cards! I thought it would be plenty of time to send for a birthday on August 10. I guess if you want Christmas cards you should order now. This is my last!!!!! They have gigantic nerve charging for shipping! And COVID is becoming a lame excuse.”

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Posted 4 years ago

Greeting Card Universe is rated 4.8 based on 1,110 reviews