Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.75

4.8 Rating 1,110 Reviews

94 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.8

Based on 1,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

Write Your review

Tell us how Greeting Card Universe made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am thrilled with the cards I ordered! The quality and uniqueness of the personalized cards make them extra special. I can hardly wait for the recipients’ reactions. Shipment was super fast too! I will definitely be back for more!”

Helpful Report

Posted 4 years ago

“What an amazing Company, ordered First day at School Cards very late on Sunday and they dropped through my door On the Tuesday morning before 10.00am. Cards were beautiful and I loved the Idea that we could personalise them and add messages on the inside. Really really pleased with them and will definitely be recommending to all my family and friends. Frances Cassidy”

Helpful Report

Posted 4 years ago

“I ordered some cards to be mailed out directly. A day later I got an email that I left stuff in my cart. Couldn’t figure it out as I went on site and there wasn’t any in my cart. Contacted support and they helped me out. Somehow they saw it in my cart and I couldn’t see it. We got it all straightened out and I’m a happy camper!! Love this site. Love the cards. They are so unique and you can personalize them and even have them mailed out directly. Can’t express how perfect it is!! Prices are very very reasonable also!!”

Helpful Report

Posted 4 years ago

“Greeting card universe has been an awesome experience. Their service has been prompt. The more I buy the better the price. Their cards are unique and of good quality. I have shared the site with friends who are also satisfied customers! And customer service was Excellent!!! Thanks and I will be back for more!”

Helpful Report

Posted 4 years ago

“Great service! Great price! Fast delivery! Thank you!”

Helpful Report

Posted 4 years ago

“A very good selection of cards for many occasions. Especially appreciate the ease of ordering and timely delivery. With the pandemic, not getting out unless necessary. Prices are reasonable for quality cards. Will order again.”

Helpful Report

Posted 4 years ago

“Good quality cards at reasonable cost. Easy to order and reliable fast delivery.”

Helpful Report

Posted 4 years ago

“There is a card for any and every occasion. $th wedding anniversary, new baby brother, gay weddings, alcohol recovery anniversary, ''anniversary'' of death of mother, son, spouse, etc, birthday cards for pets, cards ''from'' pets, Orders always arrive correct and quickly. There is no charge for tailoring the inside message text, font, and color. Prices are very reasonable, The designs are pretty and cute.”

Helpful Report

Posted 4 years ago

“I have always kept a supply of greeting cards in my home for various occasions. Because of Covid I ran out of certain cards. I was delighted to find a card website that was easy to navigate and had a short turn-around time. And, most importantly, the cards are high quality. I have ordered twice and have been very pleased.”

Helpful Report

Posted 4 years ago

“Customer service is outstanding my letter has been held up at the post office but it's not the fault of the company”

Helpful Report

Posted 4 years ago

“Thank you so much for your beautiful cards. I can edit them and say exactly what my feelings are. Your customer service is excellent”

Helpful Report

Posted 4 years ago

“With staying in because I am a senior and trying to be safe, It is a blessing to have your cards sent directly to my family and friends. The fact that I can write exactly what I am feeling in the card is perfect. Your customer service is beyond and above any other company. Great job!!!!”

Helpful Report

Posted 4 years ago

“Be careful they quote 3 to 5 working days delivery and when does not arrive it's 7 to 20 days. Not impressed, I will not use them again.”

Helpful Report

Posted 4 years ago

“I received your cards today, and what great quality! I was afraid with the shutdown I’d have to settle for a plain uninteresting card. The cards I found on your website are amazing! I couldn’t have found anything like them even if stores were open. Price is great, delivery very fast....I’ll be back soon. Best customer service ever!”

Helpful Report

Posted 4 years ago

“The cards ordered arrive within a very short time. There is a lot of choice and cards can even be personalised at no extra cost. Queries are dealt with promptly and efficiently. If one good thing has come out of ‘Lock down’ it is that I discovered Greetings Card Universe only because I couldn't go to the shops!”

Helpful Report

Posted 4 years ago

“I've placed several orders with GCU and have been very pleased. The quality of the cards is fantastic, packaged so they don't get damaged and ship quickly. With the pandemic going on, I have been sending a lot of cards and have never had the response to the cards I've sent as I've had with the ones I've purchased from GCU. Today, while I was browsing their site, I loved the front of a particular card, however, was disappointed when I realized the inside referenced Mother's Day which has passed. Well, KC from customer service reached out to me to let me know that you could actually edit cards to have them reflect what you want them to say if they are not already perfect. I went straight to their site, edited the wording and placed my order. I highly recommend Greeting Card Universe.”

Helpful Report

Posted 4 years ago

“I love your card’s and so do the people I send them too. I responded for a free card with a discount code entered. I saw that my account was charged for the card even with the discount. I complained about this to customer service and a credit was given to my account for a free card. Service here is very good. It is great doing business with you!”

Helpful Report

Posted 4 years ago

“Very happy...The cards are beautiful and if you have a problem customer service responds quickly. I was pleasantly surprised. I had a small issue...guess what no problem. Would order again!!! Thank you!”

Helpful Report

Posted 4 years ago

“The Greeting Card Universe website is great, because the website offers many card selections, which is beneficial! The support staff is very helpful if I make a mistake, such as requesting modifying the ship date, before the card is mailed! Thank you!”

Helpful Report

Posted 4 years ago

“Been a month now of waiting, received nothing! Wasted my time. Cannot recommend this website. I am requesting a refund.”

Helpful Report

Posted 4 years ago

Greeting Card Universe is rated 4.8 based on 1,110 reviews