Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.74

4.7 Rating 1,114 Reviews

93 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.7

Based on 1,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is great, fast and very dependable. You”

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Posted 5 years ago

“My cards are wonderful. My first order got lost and co sent me a duplicate set. I ended up receiving both orders. I did send second order back but just the fact that they sent a second order.”

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Posted 5 years ago

“Customer Service Rep (KC) solved my problem promptly. I'm impressed. Thank you. Elaine Andress”

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Posted 5 years ago

“Best service ever, i got the best personalized card. It really made my day.”

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Posted 5 years ago

“I love being able to edit the contents of the message on the inside of each card I in order to personalize them and make them more specifically about the person to whom I am sending them.”

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Posted 5 years ago

“I am delighted with the personalised birthday card produced by Greeting Card Universe. It is perfect and was easy to create. It arrived very quickly which was brilliant as I was concerned that I had left it too late to order in time for my twin grandsons' first birthday. Thank you very much for such an amazing service. I shall certainly use Greeting Card Universe again and shall not hesitate to recommend it to family and friends.”

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Posted 5 years ago

“Lovely cards and excellent customer service. They get back immediately and resolve any issues - even if it was my fault!”

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Posted 5 years ago

“The people at Greeting Card Universe have been helpful and quickly respond to issues. Love the cards.”

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Posted 5 years ago

“Beautiful high quality cards,great prices fast delivery,great customer service and very important during the spreading of covid 19 I do not have to go into a store”

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Posted 5 years ago

“Lovely selection of cards for every occasion. Excellent customer service. Recipients all love their personalised cards. Thank you.”

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Posted 5 years ago

“Very good customer support and lovely cards. Answered my question quickly.”

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Posted 5 years ago

“I love that I can find cards for every occasion, even those occasions out of the norm, created by talented & creative artists, and that I can incorporate my own words into the card. I also love that GreetingCardUniverse sends them for me at date I specify. And most recently I have been very pleased by fast and helpful customer service. Excellent website!”

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Posted 5 years ago

“Beautiful cards at a great price. This is my second purchase with Greeting card Universe and I'm very happy.”

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Posted 5 years ago

“Fantastic quality, excellent customer service.”

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Posted 5 years ago

“Excellent service..received card by return of post..10/10”

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Posted 5 years ago

“First time I had done live chat said what my problem was and it was resolved quickly”

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Posted 5 years ago

“Quick, no fuss response and solution to my problem. Thank you.”

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Posted 5 years ago

“Initially a little challenging navigating and I actually made a mistake. I notified them and received a response in a very timely manner. My issue was resolved so I feel I can safely order from them. The fact that I'm able to personalize them made them perfect for my needs.”

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Posted 5 years ago

“Had trouble tracking my cards. They offered to reorder them free of charge. Then they were able to track them and I received them before the promised date.”

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Posted 5 years ago

“Great selection and caring service. Sent two cards to the same destination in Australia. One arrived one went astray, and they sent a second one out free of charge. Website easy to follow. Thank You !”

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Posted 5 years ago

Greeting Card Universe is rated 4.7 based on 1,114 reviews