Greeting Card Universe Reviews

Name: Greeting Card Universe
Address: 154 East Prospect Avenue, Suite B, Danville
Rating: 4.74

4.7 Rating 1,114 Reviews

93 %

of reviewers recommend Greeting Card Universe

Company Reviews

Metrics

4.7

Based on 1,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

925-866-4110

Location:

154 East Prospect Avenue, Suite B
Danville
94526

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this site and being able to personalize cards with text and photos. Needed a couple of changes made to some cards I had already paid for and Taylor was great at promptly correcting my errors!”

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Posted 4 years ago

“Cute card, quick and pleasant service!”

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Posted 4 years ago

“It is too involved to describe my needs. But what I would like to say is your representatives I had helping me where fantastic, extremely knowled and very, very patience with me, not a person that knows much about computer technology. They were fabulous. Thanks so much!!!!!!”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Responded quickly and favorably to a problem I had checking-out with my order.”

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Posted 4 years ago

“Greeting Card Universe is an amazing company! You can find a card for everybody on your card list and being able to personalize it is a bonus. Not to mention that it so convenient to pick out cards from the comfort of home. The cards are delivered usually in 3 days and are packaged nicely. I have never been disappointed and the recipients love them! The price is right and customer service is second to none. Thank you!”

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Posted 4 years ago

“Always please with you beautiful cards for all occasions!”

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Posted 4 years ago

“Having your card in person is so beautiful just like it is online. I ordered one for my sister's anniversary and the 25th anniversary for my brother. The personal touch inside is perfect. Thanks Again”

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Posted 4 years ago

“The card was ordered with sister and brother in law happy. 60th wedding anniversary - it came without 60th on it. Poor quality card. The time it took to come and package very good.”

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Posted 4 years ago

“All of my orders have arrived in time to post for Easter and my brother's birthday. They were all packed very secure to ensure safe delivery and no damage. Exactly what I ordered. Beautiful cards. Very unique. Even the envelopes are high quality. I'm sure my family will be so surprised when they receive them.”

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Posted 4 years ago

“I sincerely appreciated the excellent customer service by KC who helped me with locating a specific type of card. I also appreciate being able to personalize the inside card message. I have purchased 80 cards throughout the pandemic with a discounted price and with free delivery.”

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Posted 4 years ago

“I was unable to find a “new great-grandparents” card anywhere in Australia but greeting card universe had exactly what I was looking for. The card has arrived and it is beautiful, exactly as ordered and the service was excellent”

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Posted 4 years ago

“Excellent service as always.”

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Posted 4 years ago

“I have been a loyal GCU customer for MANY years and have never been disappointed yet!! I recommend them strongly - excellent quality, excellent value, and professional all around. They are my "go to" greeting card store for everything -all year around!! Very satisfied customer!!”

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Posted 4 years ago

“The best place for your card needs! We had last minute updates on our personal message inside and they were able to accommodate. LOVE working with KC - she was very professional and helped us find a solution to our problem.”

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Posted 4 years ago

“I highly recommend these cards. The ability to personalize is very intrigue and helpful. Customer service was very helpful and quick.”

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Posted 4 years ago

“Love all the cards! There isn't a category that goes unnoticed! Everyone gets a real kick out of the personalization just for them!! Can't beat it!!!”

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Posted 4 years ago

“Fast response to my problem. Re-sent order free of charge. Impressive customer care! Thanks.”

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Posted 4 years ago

“Excellent service I made a mistake but my error was rectified within a short period of time with no fuss and my money refunded.”

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Posted 4 years ago

“Every helpful company and quality of card very good”

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Posted 4 years ago

Greeting Card Universe is rated 4.7 based on 1,114 reviews