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Gudrun Sjödén Reviews

2.7 Rating 89 Reviews

33 %

of reviewers recommend Gudrun Sjödén

Company Reviews

2.7

Based on 89 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email

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Gudrun Sjödén 1 star review on 24th February 2023

Gudrun Sjödén 2 star review on 14th November 2022

Gudrun Sjödén 2 star review on 14th November 2022

Gudrun Sjödén 1 star review on 19th October 2022

Gudrun Sjödén 1 star review on 19th October 2022

Gudrun Sjödén 5 star review on 3rd September 2022

Gudrun Sjödén 5 star review on 3rd September 2022

6

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought several seasons' clothing, 2-3 items each season. During the pandemic they were fun, for at home. But none of them - none - washed well- they got holes in them, colors faded very quickly, soft materials turned scratchy. And the latest order was just awful, sweat-inducing polyester materials. Also the passive-aggressve ethnic themes got tiresome. Bye - fun while it lasted but I won't be ordering any more. They don't allow reviews on their site. I can see why now...”

Posted 1 year ago

“The sizing is very strange. I measured myself and ordered an XL. The dress and cardigan were a looser fit on the models on the website, but both items were so huge on me that I couldn't wear them. I exchanged them both for a size down. They were still quite large and very unflattering on my figure. I tried to return instead of exchange. They denied my return and said they will be shipping back to me. So now I'm stuck with two items that don't fit and cost me almost $300. Never again. The quality was also very disappointing. The dress was practically see through and the knit cardigan was very thin. I know their items are meant to be layered, which I did, but they just did not feel luxurious at all. The screen print on the dress looked very poorly done.”

Posted 1 year ago

“One of the sweaters I ordered is fraying and seams separating after a few wears and no washings. I contacted customer service and they want me, at my expense, to send this one back in order to get a new one. Forget it! I sent photos and said I would donate the poor quality sweater but I live in a rural area and returning this is a big pain. Just won’t order from them again.”

Gudrun Sjödén 2 star review on 14th November 2022

Gudrun Sjödén 2 star review on 14th November 2022

Posted 1 year ago

“6 years ago I stopped ordering due to quality issues: poorly cut patterns, unraveling threads, and bad smell. Mid January I decided to give it a try as their designs are innovative. Took 8 weeks for delivery due to UPS issues. Never got apology or updates from company or UPS. And Gudrun’s customer service has poor attitude, unhelpful. That poor attitude means either busines is either so good they don’t need to care or so bad as they might be closing!”

Posted 2 years ago

“I love the colors and shapes, but the material seems pretty bad and therefore way overpriced. Most of the clothes I ordered, still smell quite "unhealthy" even after several washes. It's been a long time since I had clothes smell that bad. Even though I like the look, I won't buy there again.”

Posted 2 years ago

“I treated myself for my Birthday this year, I love her look! But I’m so disappointed, the wool sweater piles after 3 wearing’s. Cheap made in China junk. Sorry I Wasted my money.”

Posted 2 years ago

“I'm not sure what I was thinking when I ordered the Violette tunic. It is gaudy. I might wear it if I taught kindergarten. The fabric is nylon-y, like a nightgown, and the sizing is huge. Unfortunately I missed the 1 month return window. Really regret this purchase.”

Posted 2 years ago

“I have bought things from Gudrun Sjoden before. I have found the quality variable. I bought a dress ( Kurbits ) which arrived to day. It is plain black and I need it on Thursday. The material is so thin that you can see through it. It looks cheap yet , with VAT, it cost £86. I shall have to wear a slip underneath it. I am disappointed and don’t know if I’ll order again.”

Posted 2 years ago

“I was very disappointed as the cotton is so thin, rough on the skin and see through. It is too expensive for the bad quality. The only thing I like is the color and shape. Color is like the photos. I really hope they improve their fabric quality, I would buy more more. And if the quality becames good I would love a petite line of clothing, for us petite women.”

Posted 2 years ago

“I bought a red petticoat, and it's so thin I doubt itll last long. It's made from 4 panels so it doesn't have much swing. I bought it because I had bought one of Gudrun's p[etticoats about 10 years ago and loved it. The fabric of the new one is woefully lacking in quality, no comparison. I also bougth a dress to go with it. Again, the material is really thin, flimsy. The quality of Gudrun clothing has fallen sharply and badly. And, for the huge upmarket prices they really should be better wuality. I'm afraid I shan't be bothering to buy from them again. It's a shame because I love the colours and quirkiness, but the quality of the fabrics used does not match up to the image of the product.”

Posted 3 years ago

“Often the clothes are of poor quality and therefore overpriced”

Posted 3 years ago

“Ordered an early bird special. Not honored. Full price was charged. Dreadful customer service. Will not use online ever again. I am requesting that you right this wrong. Dreadful. Dreadful.”

Posted 4 years ago

“I was so excited to buy my first piece. The Blossa dress at $58 fit my budget and since it was 94% cotton I could wear it year round. Sadly, my excitement faded when I received the dress. The material feels like bad shapewear! I don't know how something purported to be mostly cotton could possibly feel like this (think clammy synthetic) but it does. So disappointed. I won't be calling customer service as all reviews say how nasty they are and I'm frustrated enough.”

Posted 4 years ago

“Sadly the fun and mostly well made clothing is cancelled out by long delivery times and a very off-putting customer service experience. Three separate calls have been made to extremely uncaring phone agents, both tone & words seem to shout "I absolutely do not care if you are ever again a customer. Go away." All marketing materials play up what a caring & customer-appreciative company Gudren Sjoden is - while customer service experiences say "don't believe it. we could care less." Saddens & disappoints me. This is probably my last order w/them.”

Posted 4 years ago

“Like your goods but one parcel has gone missing so far with UPS. Had an unpleasant experience reporting this to customer services. Lady on telephone was impatient and did not want to listen. She asked me for invoice number and I asked if she meant the offer number, which I had. She replied, 'No, the invoice number, not the order number. ' I said I had not seen an invoice number, so with a big sigh she said she supposed she could look if up from my customer number, which I had. I later looked very carefully through my order confirmation email and, suprise, there was no 'invoice' number, just an order one. Then, everytime I tried to speak she accused me of butting in on her, but every time I was silent to let her talk she waited and then just said, 'Hello? '. This happened half a dozen times. It felt to me as if she was trying to accuse me of being utterly stupid and rude so that she could put down the phone and not deal with the matter. As much as I like your products I am not sure I will order again because of this demeaning experience.”

Posted 5 years ago

“I have ordered clothing from them a few times and generally like their colorful patterns, generous fit, and easy returns. However, I ordered a linen pointelle sweater a couple of months ago and really liked it. But after two months of occasional wearing (and washing twice per the label) large several holes appeared under the arms. The quality is terrible if a piece doesn’t last longer than this. I contacted customer service and asked for a refund but I keep getting delays in a response that they need to check how to proceed. The last email was two weeks ago with no further response. I will never order clothing from this company again sadly. Their prices are too expensive to risk getting something of low quality again.”

Posted 1 week ago

“Received order, box was open and stuff thrown in. Convoluted website w/no return info. Took a bit of time to find how to return. No email informing me of shipment. Tracking number non-existent. Never again.”

Posted 3 months ago

“I received a Christmas present - a sweater - that is at least two sizes too big. I sent the information to their customer service department. They responded that since it was purchased in October, they will not exchange it. Are you kidding me? I'm not asking for a refund for my gift giver, I'm asking for an exchange! BAD customer service.”

Posted 4 months ago

“Non existent 'customer service', ridiculous sizing and quality just can't justify the price. First time ordering from them but definitely the last. Ordered 2 tops received only 1. Complained to customer service but received no reply. Messaged again. Still no reply. Opened a paypal dispute but they didn't even bother to respond to paypal. Eventually paypal refunded me for the missing top. Ideally, i wanted to return the other top (sized as small but like a huge tent on me) but decided to just alter it instead - too much effort to struggle with them any more. Avoid!”

Posted 10 months ago

“I have ordered lots of shirts in the last 6 years but recently extremely disappointed about the fabrics and the way they hand. For instance the Nypon Tunic 32408 hangs like a rag and is very matronly looking. On the skinny model it looks okay but in person it is huge and hangs limply. I ordered a medium which I usually wear but I should have ordered a Small and even that would have been huge. I ended up taking in 6 whole inches in the waist and it still does not look great but I will wear it to the beach. A pretty expensive piece of beach coverup. A year ago I purchased a top that had a very weird gold color. I could not return it because they don't guarantee that the colors will match the computer. I could not exchange because the dollar amount was not perfectly matched so I took a gift card for the amount. I used that gift card for this most recent tunic. I knew I could not return it because I bought it on a early bird sale. The company has lost its groove for sure. Will likely never order from them again.”

Posted 1 year ago

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Gudrun Sjödén is rated 2.7 based on 89 reviews