Gumtree Reviews

1.5 Rating 186 Reviews
13 %
of reviewers recommend Gumtree
1.5
Based on 186 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 30th March 2024
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Gumtree 1 star review on 28th March 2023
Anonymous
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 13th March 2023
Amanda
Gumtree 1 star review on 12th May 2022
Nicola Dugdale
4
Anonymous
Anonymous  // 01/01/2019
I hired a removalist, Mike from Penrith/castle hill. Worst removalist I have ever experienced. Didn't even finish moving my stuff. So I decided to put an add in gumtree telling people that the add was to Save your money and protect you from this dodgy removalist. Gum tree took my add down and said I couldn't do that. Where is the justice in their site for people like this I argued. Gumtree don't have recall for us people when we get ripped off. Very unhappy with the site.
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Posted 3 years ago
I have been using gumtree every now and then when i had to sell something. Today i realised they are SHARING MY NUMBER with in time frame of 10mins i received at least 6 phone calls to sell PIP, compensation etc after posting my ad. I started live chat and they said they have no control over who obtains number, which turned out to be a lie. Firstly they state in little writing(terms of use) they share data with 3rd party and my number was added to database for tele marketing, which was told by the guy trying to convince me i had a accident and i should go ahead with compensation claim. All in all people its not worth paying for a service that sells your details for more money.
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Posted 3 years ago
Very poor website always crashing messages not being recieved contacted customer support to be told we are sorry for your experience we hope to rectify this very quickly 3 days later still same
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Posted 3 years ago
What an absolute con. Placed an advert advertising my lounge suite for sale and was given the choice of a free advert or paying £23.99 for a 2 week featured advert. Paid the £23.99 expecting my advert to be somewhere at the top of the page ! Right and Wrong ! Yes it would be placed at the top of the page but what Gumtree don't tell you when they take your £23.99 is that yes, it will be at the top of the page but that page number could be randomly Number 165 !!!!! Pity they don't make that totally clear before taking your money. What a scam
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Posted 3 years ago
Alot of scammers on there. Gumtree do not see to do anything to help i.e removing fraudulent adverts. Report it and nothing happens. It should be renamed Scamtree
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Posted 3 years ago
1- unreliable staff, they change all the time, one salesperson even scammed me, by selling the product I didn't ask, then he said I will give it to you, by cash bring it to your door!!!! he meets me but he didn't bring it, I even pay his restaurant!! total scam around £3703 2- They said you will have 2 month holiday, because of quarantine, but they send my invoice to collection agency!!!!!!! 3- I post advert many years suddenly they say you have to post in other section, then delete my advert.... 4- My add deleted without any notice and they put in other section, I figure out that there is no client, then we find out advert are somewhere else.
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Posted 3 years ago
Seller was quite cocky when approached and even labelled me as being rude, and unresponsive even though i was being polite the whole time. He even went on to say that i didn't show up even though i came back twice. What a load of rubbish.
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Posted 3 years ago
Scamming thieves.Posted free ad for flat to rent and within 10 min it was removed as it required more info...I added lots more info as requested but refused to pay and selected free ad.After another 10 min it was removed as well. Unless you pay they wont post it. Avoid ...Idixts should be shut.
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Posted 3 years ago
Messages don't get through to sellers,so you end up missing out on things
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Posted 3 years ago
Gumtree remove bad reviews so no point in reviews. Ebay do the same..they remove negative feedback.... no surprise here Ebay owns Gumtree.... the whole point of reviews and negative feedback is to warn other buyers to dishonest sellers and trady's... So don't waste your time... just ring the bad sellers and wake them up at 2am... dial 1831 infront of their number and they wont be able to see your caller i.d leave it 15 minutes till they just get back to sleep and wake them up again... lol.. revenge is a dish best served cold,, lol
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Posted 3 years ago
A lot of time wasters , as most people not serious. If you are offering a service you are better off getting better-based clients.
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Posted 3 years ago
I bought a bike from gumtree and the seller said the bike is 1 years old. The chain broke after a few rides and the seat was the wrong size fitted to the bike so it always wobbled when you sat on it. we spoke to Stows and they said the wrong seat has been fitted to this bike and over-tightening it has damaged the hole in which the seat rests so it can't even be replaced.
Gumtree 1 star review on 25th May 2020
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Posted 3 years ago
SCAM TREE it should be named. Full of scammers.
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Posted 3 years ago
Scam central
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Posted 4 years ago
Would give it zero rating if possible! Terrible customer service! Remove ads for NO REASON at all! Customer service is rude and unhelpful! Worst company ever to deal with!
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Posted 4 years ago
Item never arrived and never got a refund, customer service was poor
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Posted 4 years ago
Don't trust this woman. Called a woman on 12th April from somerset in frome, name Caroline. She had Jack russel puppies for sale for £490. I called her up and she made a verbal agreement over the phone that I could have one of her female pups for this price and agreed to collect her in two Weeks. I understood when I spoke to her on the phone the puppies hadn't been vaccinated or microchipped due to the coronvirus, I straight away booked appointment for her on the Monday 27th April to get her microchiped and for her to have her first vacation. The next following day after I called caroline I asked her what type of food she is eating and got no response. Without telling me she puts the price upto £550 on Gumtree and has not put online that my puppy was reserved, I texted her asking her if my puppy was still reserved for me and she replied this, my apologies yes the girls are 550 Gumtree surggested i put price up due to there rules on safety on animal wellfare yes i still have the girl for you from Caroline. I then agreed to this price and I was expecting to pick my puppy up at 8 weeks old on Saturday 25th April. On Monday 20th April I texted her I'll see you this coming Saturday 25th April between 10-12 as driving to somerset would take at least four hours. She replied this Hi they will be ready on the 30th as i got date wrong they were born on the 12 March so they will be 7 weeks on the 30th they are all eating and drinking so i will let them go on that date is that okay with you from Caroline. I then agreed with caroline and arranged to pick my puppy up on Thursday 30th April between 10-12, I told her that I had her bed, food, toys already and I had to change her vet appointment to the 8th may as the vet said she will be two young to have her first injection at 7 weeks. Out of no where she texted me this Hi my apologies but i am now selling my puppies for 780 due to inundated calls from people wanting the puppies because they are board at home i want them to go to dedicated forever loving homes sorry if this sounds to much but i cant believe the amount of twats that have rang me just because they are board being at home i love my puppies very much and i expect others to love them as much as i do if your serious about giving her a loving home then i can let you pick her up this weekend for 780 sorry again hope you understand. From Caroline. This horrible woman was going to let this puppy go on Saturday 25th April this weekend, so she could make £780, which means she would only be 6 weeks old. There has been puppies known of dying leaving there mother that young and also without the requirements she needed could of resulted into the puppy being seriously ill. She hadn't got her microchiped nor vaccinated and bump the price up £230 more to line her pockets. She doesn't care about these puppies as she wouldn't let them go so young. I'm not saying everyone on Gumtree is greedy and crawl like this woman, but please if you are going to buy a puppy make sure it's from a legit breeder like pets4home as the breeders on there have to pay a certain fee to advistise there puppies plus the site makes sure the breeders have all the requirements in place for the puppies. Gumtree does not suggust breeders put the price up for puppies, so if you have notice your puppy going up in price it's for the breeders benefit not for the puppy. Thank you for reading.
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Posted 4 years ago
I know its a free service but unless you do pay something your ad doesn't get seen. I search my item in my living room with 1mile away and it didn't show up
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Posted 4 years ago
Useless customer service. They refuse to take down ads that are clearly false advertising
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Posted 4 years ago
If there was a zero I would rate Gumtree a huge ZERO!! WHY? Because they've totally abolished emails so told by their RUDE customer service yet it is still displayed on ads, they remove ads with no explanation whatsoever, 99% of the time it is impossible to log in and now a notification of suspension FOR NO VALID REASON!? Impossible to call customer service as just cuts off before even being connected, complacent and rude is an understatement, so annoying
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Posted 4 years ago
Gumtree is rated 1.5 based on 186 reviews